GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Appliance Repair in Matthews, SC
Star Appliance serves Matthews — same-day service available.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Welcome to Star Appliance, your trusted partner for premium appliance repair services right here in Matthews, SC. As a proud part of this vibrant Mecklenburg County community, known for its beautiful neighborhoods like Wesley Chapel and the historic charm of Providence, we understand the importance of a smoothly running home, especially in an area with a median household income of $114,075, reflecting a demand for quality and reliability. We specialize in maintaining the sophisticated performance of high-end appliances, offering expert service for leading brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele. Whether your refrigerator isn't cooling, your oven isn't heating, or your dishwasher is leaking, our skilled technicians are equipped with the knowledge and tools to diagnose and resolve a wide array of issues quickly and efficiently. We also extend our expertise to commercial and restaurant kitchen appliances, ensuring businesses can operate without interruption. At Star Appliance, we value transparency and customer satisfaction, which is why we offer a clear diagnostic fee policy: a $120 service call that is completely waived with any completed repair. We are committed to providing Matthews residents with professional, dependable service that restores convenience to their daily lives and protects their investment in quality appliances. Our team is dedicated to bringing prompt, effective solutions to homes and businesses across Matthews and surrounding areas like Fort Mill and Charlotte.
Updated
Services We Offer in Matthews
Our trucks & technicians
Common Appliance repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Refrigerator Not Cooling
When your refrigerator fails to maintain its set temperature, food spoilage becomes a concern. You might notice items feeling less cold than usual, or even warm. This issue can range from minor settings problems to significant component failures, impacting your daily household operations.
Excessive Frost Buildup
A significant accumulation of ice or frost, particularly in the freezer compartment or on evaporator coils, indicates a problem. This can reduce efficiency, block vents, and make it difficult to access items. It often points to issues with the defrost system or door seals.
Unusual Noises
Strange sounds like loud buzzing, rattling, or clicking coming from your refrigerator are signs of internal trouble. These noises often originate from motors, fans, or the compressor struggling to operate efficiently. Addressing them promptly can prevent further damage to components.
Water Leaking
Finding puddles of water inside or around your refrigerator can signal a clogged defrost drain, a cracked water line, or a faulty ice maker. Leaks can cause damage to flooring and cabinetry, making timely repair essential. Identifying the source quickly is key to preventing bigger problems.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell or Smoke
If you detect a burning smell, notice smoke, or see sparks coming from your refrigerator, immediately unplug the appliance and call for professional service. This indicates a serious electrical fault that poses a fire hazard.
Major Water Leak
A significant, continuous water leak that is rapidly accumulating on your floor requires immediate attention. Unplug the refrigerator and turn off its water supply, if applicable, to prevent extensive water damage to your home.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
Star Appliance serves Matthews
Based in Fort Mill, dispatching service trucks to Matthews same-day when possible.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
About Matthews
Matthews is one of the key communities we serve in SC. Whether you live in a single-family home, condo, or operate a business, Star Appliance has the expertise and parts to get your appliances back up and running quickly. Our technicians know the Matthews area well and arrive prepared for most repairs in a single visit. We offer 24/7 emergency service for urgent breakdowns.
Brands We Service in Matthews
Why Matthews Residents Choose Star Appliance
Local technicians
Same-day and next-day scheduling
$120 service call (waived with repair)
Written estimate before work starts
Genuine OEM parts for all major brands
Workmanship guarantee on every repair
Frequently Asked Questions — Matthews
What types of appliances does Star Appliance repair?
We provide comprehensive repair services for a wide range of household appliances, including refrigerators, freezers, ovens, ranges, cooktops, dishwashers, washing machines, dryers, and more. Our technicians are experienced with both built-in and freestanding units.
Which appliance brands does Star Appliance service in Matthews?
Star Appliance specializes in premium brands, including Sub-Zero, Wolf, Thermador, Viking, and Miele. Our experts are specifically trained and equipped to handle the unique requirements of these high-end appliances, ensuring professional and precise repairs.
How quickly can I expect service for my appliance repair?
We understand that a broken appliance can disrupt your daily routine. Star Appliance aims to provide prompt service, often scheduling appointments within 24-48 hours, depending on technician availability and the urgency of your repair need in Matthews.
What is Star Appliance's policy regarding diagnostic fees?
Star Appliance has a straightforward diagnostic fee policy. We charge a $120 service call fee to diagnose the issue with your appliance. This entire $120 fee is then waived if you proceed with the recommended repair service from us.
Which Matthews neighborhoods and nearby cities does Star Appliance serve?
Star Appliance proudly serves all neighborhoods within Matthews, including Wesley Chapel, Providence, Lake Park, and the Matthews Commercial Historic District. We also extend our services to residents in surrounding cities like Charlotte, Concord, and Monroe.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.