GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
KitchenAid Appliance Repair Specialists in Fort Mill, SC
Same-day KitchenAid repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is your trusted local partner for expert KitchenAid appliance repair services across Fort Mill, SC, and the surrounding areas. We understand the integral role your KitchenAid appliances play in your daily life, from refrigerators keeping food fresh to dishwashers ensuring sparkling clean dishes and ranges perfecting your culinary creations. Our skilled technicians are highly experienced in diagnosing and resolving a wide array of issues specific to KitchenAid's innovative designs and robust engineering. When you choose Star Appliance, you're opting for meticulous service and a commitment to restoring your appliance's full functionality. We proudly extend our specialized repair capabilities to other premium brands, including Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring comprehensive solutions for high-end kitchens. We also provide reliable repair services for commercial and restaurant kitchen appliances, keeping local businesses running smoothly. Our service area encompasses Charlotte, Fort Mill, Matthews, and Waxhaw, making expert KitchenAid care accessible right where you are. We offer a transparent diagnostic fee of $120, which is fully waived when you proceed with the necessary repair, reflecting our dedication to straightforward and fair pricing. Star Appliance is committed to providing efficient, dependable repairs that minimize disruption to your home.
Updated
Our trucks & technicians
Common KitchenAid appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Refrigerator Not Cooling
Your KitchenAid refrigerator may feel warm inside, or perishable foods might be spoiling faster than usual. You might notice the freezer section isn't maintaining its set temperature, or ice production has slowed significantly. This issue often indicates a problem with the cooling system or airflow.
Dishwasher Not Draining
After a wash cycle, standing water remains in the bottom of your KitchenAid dishwasher tub. This prevents dishes from being fully cleaned and can lead to unpleasant odors inside the appliance. A failure to drain often points to a clog or pump malfunction within the system.
Oven Not Heating Properly
When your KitchenAid oven takes an excessive amount of time to preheat, or food comes out undercooked despite following recipe instructions, it suggests inconsistent heating. This can be frustrating for home chefs relying on precise temperatures for their culinary creations.
Loud Unusual Noises
Your KitchenAid appliance, whether it's a refrigerator, dishwasher, or range, might be emitting grinding, buzzing, or vibrating sounds that are louder than its normal operation. These noises can indicate a mechanical component is failing or something is obstructed within the appliance's inner workings.
Likely causes
What we typically find when we diagnose these symptoms.
Clogged Condenser Coils
For refrigerators, dust and debris accumulating on the condenser coils can restrict heat dissipation, causing the compressor to work harder and reducing cooling efficiency. Regular cleaning is crucial to prevent this common issue. If left unaddressed, it can lead to premature wear on the compressor.
Faulty Drain Pump
In dishwashers, the drain pump is responsible for expelling water after the wash cycle. If it malfunctions due to wear, electrical failure, or foreign objects, water will not be removed, leading to standing water in the tub. This can also cause unpleasant odors and prevent proper cleaning.
Failing Heating Element
For electric KitchenAid ovens, a faulty heating element will prevent the oven from reaching or maintaining the desired temperature. This often results in uneven baking and extended cooking times, making it difficult to prepare meals accurately. A visual inspection might reveal blistering or breaks in the element.
Worn Fan Motors
Both refrigerator and oven appliances contain various fan motors (e.g., evaporator fan, convection fan). When bearings wear out or the motor itself fails, it can produce grinding, squealing, or buzzing sounds as it attempts to operate. These noises often indicate a component is struggling or on the verge of failure.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell or Smoke
If you notice a burning plastic or electrical smell, or see smoke emanating from your KitchenAid appliance, immediately unplug it if safe to do so. This indicates a potential electrical hazard and requires professional attention without delay.
Significant Water Leak
A persistent or large amount of water leaking from your KitchenAid refrigerator or dishwasher can cause extensive damage to your flooring and cabinetry. Turn off the water supply to the appliance and call for service promptly to prevent further issues.
Gas Odor (Gas Range)
If you smell gas near your KitchenAid gas range or oven, turn off the appliance and immediately evacuate the area. Contact your gas utility company and a qualified appliance technician from a safe location. Do not use any electrical switches or open flames.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power and Breaker
Confirm your KitchenAid appliance is securely plugged into a working outlet and that the corresponding circuit breaker hasn't tripped. Sometimes a simple power interruption can mimic a more serious malfunction. This is a crucial first step for any electrical appliance issue.
- 2
Inspect Door Seals
For refrigerators and dishwashers, examine the door gaskets for any tears, cracks, or gaps that could be letting air or water escape. A compromised seal can lead to cooling issues or leaks and may require cleaning or replacement for optimal performance.
- 3
Clean Visible Filters
If your KitchenAid dishwasher isn't cleaning well, check and clean the accessible food filter at the bottom of the tub. For refrigerators, ensure condenser coils (often at the back or underneath) are free of excessive dust and pet hair to maintain efficiency.
- 4
Verify Water Supply
For KitchenAid dishwashers and refrigerators with ice makers/water dispensers, ensure the water supply valve is fully open. A partially closed valve or kinked water line can prevent proper water flow, affecting appliance function and performance.
- 5
Look for Error Codes
Many modern KitchenAid appliances have digital displays that show error codes when a problem is detected. Consult your owner's manual for your specific model to understand what the code indicates before calling for service. This information can be very helpful for diagnostics.
- 6
Perform a Power Cycle
Try unplugging your KitchenAid appliance from the wall outlet for a few minutes, then plug it back in. This simple reset can sometimes clear minor electronic glitches and restore normal operation without further intervention, similar to restarting a computer.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of KitchenAid appliance repair can vary significantly based on the specific part needing replacement, the complexity of the labor involved, and the model of your appliance. Simpler fixes, like a thermostat or sensor, are typically less expensive. More involved repairs, such as replacing a compressor or a main control board, will naturally incur higher costs due to parts expense and specialized labor.
KitchenAid Appliance Types We Repair
KitchenAid Refrigerator RepairKitchenAid Freezer RepairKitchenAid Dryer RepairKitchenAid Oven RepairKitchenAid Range RepairKitchenAid Stove RepairKitchenAid Cooktop RepairKitchenAid Ice Maker RepairKitchenAid Wine Cooler RepairKitchenAid Commercial Kitchen Appliance RepairKitchenAid Commercial Refrigerator RepairKitchenAid Commercial Freezer RepairKitchenAid Commercial Oven RepairKitchenAid Appliance Repair
Common KitchenAid Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
$120 service call (waived with repair). We provide a written estimate before starting any repair. We use genuine KitchenAid OEM parts wherever possible to ensure compatibility and longevity.
Star Appliance — KitchenAid repair specialists
Based in Fort Mill. KitchenAid parts in stock. Same-day dispatch when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you specialize in KitchenAid appliance repair?
Yes, Star Appliance has extensive experience and expertise in repairing KitchenAid appliances. Our technicians are familiar with the brand's unique specifications and common issues across their product range, from refrigerators to dishwashers and ranges, ensuring specialized and effective service for your home.
How quickly can I expect service for my KitchenAid appliance?
We strive to provide prompt and efficient service. Once you schedule an appointment, our team works to address your KitchenAid appliance issue as quickly as possible. We aim to minimize downtime, getting your appliance back in working order swiftly.
Which areas do you serve for KitchenAid repairs?
Star Appliance proudly serves homeowners in Fort Mill, SC, and nearby communities. Our service area includes Charlotte, Matthews, and Waxhaw, ensuring expert KitchenAid repair is available to a wide range of local residents.
What is your diagnostic fee for KitchenAid appliance repairs?
We have a clear diagnostic fee of $120. This service call charge is completely waived if you decide to proceed with the recommended repair. Our goal is to provide transparent pricing and value for our customers.
Do you offer a warranty on KitchenAid appliance repairs?
Star Appliance stands behind the quality of our work. We provide a warranty on both parts and labor for all KitchenAid appliance repairs we complete. Specific warranty details will be provided at the time of service.
Explore more
Other brands we service
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.