GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Samsung Appliance Repair Specialists in Fort Mill, SC
Same-day Samsung repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
At Star Appliance, located in Fort Mill, SC, we understand the essential role your Samsung appliances play in your daily life, and we are proud to offer expert repair services to keep them running smoothly. Our skilled technicians specialize in diagnosing and resolving issues across the full range of Samsung products, from sophisticated refrigerators and innovative washing machines to efficient dryers and reliable cooking ranges. We are dedicated to providing precise and lasting solutions for your home. While our primary focus is residential appliance care, we also service commercial and restaurant kitchen appliances, ensuring businesses in our community maintain operational efficiency. We extend our professional appliance repair services to homeowners and businesses throughout the greater Fort Mill area, including Charlotte, Matthews, and Waxhaw. When you choose Star Appliance, you benefit from our transparent diagnostic fee policy: a $120 service call that is completely waived when you proceed with our recommended repair. In addition to Samsung, our expertise also covers premium brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele, reflecting our commitment to high-quality appliance care. Trust Star Appliance for dependable service that gets your Samsung appliances, and others, back to peak performance with minimal disruption.
Updated
Our trucks & technicians
Common Samsung appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Refrigerator Not Cooling
If your Samsung refrigerator isn't cooling food properly, you might notice items spoiling quickly or the freezer feeling less cold than usual. This issue can sometimes manifest as excessive frost buildup or a constantly running compressor trying to maintain temperature without success.
Washer Not Draining
A Samsung washing machine that fails to drain will leave clothes soaking wet at the end of a cycle. You might see standing water in the drum or an error code related to drainage on the display. This prevents clothes from being properly cleaned and can be frustrating.
Dryer Not Heating
When your Samsung dryer runs but doesn't produce heat, clothes remain damp or take an unusually long time to dry. This symptom indicates a problem with the heating element or related components, making the dryer ineffective for its primary purpose.
Dishwasher Not Cleaning
Dishes coming out of your Samsung dishwasher still dirty, or with food particles and soap residue, indicates a cleaning performance issue. This could be due to clogged spray arms, insufficient water pressure, or problems with the detergent dispenser.
Likely causes
What we typically find when we diagnose these symptoms.
Dirty Condenser Coils
For refrigerators not cooling, dirty condenser coils are a frequent culprit. Dust and debris accumulate on these coils, preventing the refrigerator from efficiently dissipating heat. This forces the compressor to work harder, reducing cooling performance and energy efficiency.
Clogged Drain Pump Filter
A Samsung washer not draining often points to a clogged drain pump filter. Lint, small objects, or debris can accumulate in this filter, obstructing the pump's ability to expel water from the drum. Regular cleaning can often prevent this issue.
Faulty Heating Element
If a Samsung dryer isn't heating, a common cause is a defective heating element. Over time, these elements can burn out or break, preventing the dryer from generating the necessary heat to dry clothes effectively. Thermal fuses or thermostats can also be involved.
Blocked Spray Arms
Poor cleaning results from a Samsung dishwasher are frequently linked to blocked spray arms. Food particles and mineral deposits can clog the small jets on the spray arms, preventing water from reaching all areas of the dishes with adequate pressure for proper cleaning.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Strong Burning Smell
If you detect a distinct burning smell coming from your Samsung appliance, especially accompanied by smoke, immediately unplug the unit and call for professional help. This indicates a serious electrical fault that could pose a fire hazard.
Significant Water Leak
A large or continuous water leak from your washer, dishwasher, or refrigerator should be addressed promptly. Turn off the water supply to the appliance and contact a technician to prevent potential water damage to your home.
Gas Odor Present
For gas-powered Samsung appliances, such as ovens or ranges, if you smell gas, evacuate the premises immediately and contact your gas provider and emergency services. Do not try to locate the leak yourself or operate any electrical switches.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Verify Power Connection
Ensure your Samsung appliance is fully plugged into a working electrical outlet. Check that the power cord isn't loose or damaged. Sometimes, a simple disconnection is the root cause of an appliance appearing to be non-functional.
- 2
Check Circuit Breaker
Locate your home's electrical panel and check the circuit breaker corresponding to your appliance. A tripped breaker will be in the "off" or middle position. Safely flip it completely off, then firmly back to the "on" position to restore power.
- 3
Inspect Water Supply
For washers, dishwashers, or refrigerators with water dispensers/ice makers, confirm that the water supply valves are fully open. A closed or partially closed valve can prevent the appliance from filling or operating correctly.
- 4
Clean Condenser Coils
For refrigerators, carefully pull the unit out and visually inspect the condenser coils located at the back or underneath. If they appear dusty or dirty, gently vacuum them to improve airflow and cooling efficiency. Always unplug the unit first.
- 5
Clear Dryer Vent
Ensure your Samsung dryer's lint screen is clean before each load. Additionally, periodically check and clean the dryer vent hose at the back of the appliance and where it exits your home to prevent blockages that can hinder drying and pose fire risks.
- 6
Review User Manual
Consult your Samsung appliance's user manual for troubleshooting steps related to error codes or specific symptoms. Many common issues have simple fixes detailed in the manual, which can save you time and a service call.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of repairing your Samsung appliance can vary significantly based on the specific part needed and the complexity of the labor involved. Factors like the age of the appliance, availability of replacement parts, and the extent of the damage all play a role in the final repair price. We always provide a clear estimate before any work begins.
Samsung Appliance Types We Repair
Samsung Refrigerator RepairSamsung Freezer RepairSamsung Dryer RepairSamsung Oven RepairSamsung Range RepairSamsung Stove RepairSamsung Cooktop RepairSamsung Ice Maker RepairSamsung Wine Cooler RepairSamsung Commercial Kitchen Appliance RepairSamsung Commercial Refrigerator RepairSamsung Commercial Freezer RepairSamsung Commercial Oven RepairSamsung Appliance Repair
Common Samsung Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
$120 service call (waived with repair). We provide a written estimate before starting any repair. We use genuine Samsung OEM parts wherever possible to ensure compatibility and longevity.
Star Appliance — Samsung repair specialists
Based in Fort Mill. Samsung parts in stock. Same-day dispatch when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you specialize in Samsung appliance repair?
Yes, Star Appliance has extensive experience and expertise in repairing a wide array of Samsung appliances, including refrigerators, washers, dryers, dishwashers, and ovens. Our technicians are familiar with the specific technologies and common issues associated with Samsung models, ensuring a precise and effective repair.
How quickly can I expect service for my Samsung appliance?
We strive to provide prompt and efficient service. Once you contact us, we'll schedule a diagnostic appointment at your earliest convenience. Our goal is to diagnose the issue quickly and, whenever possible, complete the repair during the initial visit, minimizing downtime for your household.
Which areas do you serve for Samsung appliance repair?
Star Appliance proudly serves Fort Mill, SC, and the surrounding communities. This includes Charlotte, Matthews, and Waxhaw. We are committed to bringing our expert Samsung repair services directly to homes and businesses across these service areas.
What is your diagnostic fee for Samsung appliance repairs?
Our diagnostic service call is $120. However, this fee is fully waived if you choose to proceed with our recommended repair. This policy ensures transparency and provides excellent value for our customers in Fort Mill and beyond.
Do you offer a warranty on Samsung appliance repairs?
Yes, we stand behind the quality of our work. Star Appliance provides a warranty on parts and labor for all our repairs. Specific warranty details will be provided at the time of service, giving you peace of mind with every repair we undertake.
Explore more
Other brands we service
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.