GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
GE Profile Appliance Repair Specialists in Fort Mill, SC
Same-day GE Profile repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your GE Profile appliance needs attention, Star Appliance is your trusted local partner for expert repair services right here in Fort Mill, SC, and the surrounding communities. We understand the importance of a properly functioning kitchen and laundry, which is why our skilled technicians are highly experienced in diagnosing and repairing a wide range of GE Profile models, from advanced refrigerators to sophisticated ranges and dishwashers. Our commitment to quality service ensures that your appliance is restored to optimal performance efficiently and effectively. We proudly serve homeowners in Charlotte, Fort Mill, Matthews, and Waxhaw, bringing our specialized knowledge directly to your doorstep. Beyond GE Profile, our expertise extends to luxury brands like Sub-Zero, Wolf, Thermador, Viking, and Miele, reflecting our high standards of service for complex appliance systems. We believe in transparent and fair pricing; our diagnostic fee is $120, which is completely waived when you proceed with a repair, ensuring you only pay for the solution. Choosing Star Appliance means opting for reliable, professional service from a local business dedicated to keeping your home running smoothly.
Updated
Our trucks & technicians
Common GE Profile appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Refrigerator Not Cooling
If your GE Profile refrigerator isn't maintaining its set temperature, you might notice food spoiling quickly or warmer-than-normal compartments. This symptom often indicates an issue with the cooling system, such as a compressor, condenser, or evaporator problem, impacting overall performance.
Unusual Noises or Loud Operation
Hearing unexpected sounds like loud buzzing, clicking, rattling, or grinding coming from your GE Profile refrigerator can signal a problem with internal components. These noises often point to issues with the compressor, condenser fan, evaporator fan, or ice maker motor needing attention.
Ice Maker Not Producing Ice
When your GE Profile refrigerator's ice maker stops producing ice, or produces very little, it can be frustrating. This common issue could stem from a malfunctioning water inlet valve, a clogged filter, a faulty ice maker assembly, or a frozen water line preventing proper operation.
Water Leaking Inside or Outside
Puddles of water forming inside your refrigerator, underneath the vegetable crispers, or on the floor around the appliance are clear signs of a leak. This can be caused by a clogged defrost drain, a cracked water line, or a faulty water inlet valve, potentially leading to damage if not addressed quickly.
Likely causes
What we typically find when we diagnose these symptoms.
Clogged Condenser Coils
Over time, dust, pet hair, and debris can accumulate on your refrigerator's condenser coils. This buildup restricts proper heat dissipation, causing the compressor to work harder and the refrigerator to struggle with maintaining cold temperatures. Regular cleaning can often prevent this common issue.
Faulty Defrost System Component
Many GE Profile refrigerators use an automatic defrost system to prevent ice buildup on the evaporator coils. A malfunction in components like the defrost heater, thermostat, or timer can lead to excessive ice, blocking airflow and making the refrigerator unable to cool efficiently. This often results in warmer temperatures inside.
Damaged Evaporator Fan Motor
The evaporator fan motor is crucial for circulating cold air from the freezer compartment throughout the fresh food section. If this motor becomes noisy, stalls, or fails completely, air distribution will be compromised, leading to uneven cooling or a complete loss of refrigeration in specific areas of the appliance.
Malfunctioning Water Inlet Valve
If your GE Profile refrigerator's ice maker isn't producing ice or the water dispenser isn't working, a common culprit is a faulty water inlet valve. This valve controls the flow of water into the dispenser and ice maker, and it can fail due to electrical issues or mineral deposits, preventing water from reaching its destination.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell or Smoke
If you detect a burning odor, see smoke, or notice any electrical sparks coming from your GE Profile refrigerator, immediately unplug the appliance from the wall outlet and call for professional service. This indicates a serious electrical issue that poses a fire risk.
Significant Water Leak
If your GE Profile refrigerator is leaking a large amount of water that is pooling on the floor or near electrical components, turn off the water supply to the refrigerator (if applicable) and unplug the unit. A significant leak can cause water damage to your home and create an electrical hazard, requiring urgent professional intervention.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power and Breaker
Ensure your GE Profile refrigerator is securely plugged into a working electrical outlet. If it's not receiving power, check your home's circuit breaker box to see if the dedicated breaker for the kitchen or refrigerator has tripped. Reset it if necessary and wait a few minutes.
- 2
Verify Temperature Settings
Accidentally changed settings are a common reason for cooling issues. Check the digital display or internal controls to ensure the refrigerator and freezer temperatures are set to the recommended levels, typically 37°F for the fridge and 0°F for the freezer. Adjust if needed.
- 3
Inspect Door Seals for Gaps
A faulty door seal can allow warm air to enter your refrigerator, making it work harder to maintain temperature. Visually inspect all door gaskets for tears, cracks, or gaps. You can also perform a paper test by closing a piece of paper in the door; if it pulls out easily, the seal may need attention.
- 4
Examine Condenser Coils
Locate the condenser coils, usually at the back or underneath your refrigerator. Safely unplug the unit and visually check for excessive dust, lint, or pet hair buildup. If accessible, gently vacuum the coils to improve air circulation, but do not open any sealed compartments.
- 5
Check Ice Maker Arm Position
If your GE Profile ice maker isn't producing ice, confirm that the metal shut-off arm or lever inside the freezer is in the down position. If it's accidentally bumped up, the ice maker will stop production, assuming the bin is full.
- 6
Ensure Vents Are Clear
Inside both the fresh food and freezer compartments, there are air vents that circulate cold air. Make sure these vents are not blocked by food items or containers. Proper airflow is essential for consistent cooling throughout the appliance.
- 7
Test Water Filter Condition
A clogged or old water filter can restrict water flow to the dispenser and ice maker, leading to reduced ice production or a slow water dispense. If you haven't replaced your filter recently, consider changing it according to the manufacturer's recommendations.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of GE Profile refrigerator repair can vary significantly based on the specific part needing replacement and the complexity of the labor involved. Minor issues like a defrost thermostat might be on the lower end, while major component failures such as a compressor or main control board replacement would be at the higher end of the range. Our technicians provide a detailed estimate after diagnosis.
GE Profile Appliance Types We Repair
GE Profile Refrigerator RepairGE Profile Freezer RepairGE Profile Dryer RepairGE Profile Oven RepairGE Profile Range RepairGE Profile Stove RepairGE Profile Cooktop RepairGE Profile Ice Maker RepairGE Profile Wine Cooler RepairGE Profile Commercial Kitchen Appliance RepairGE Profile Commercial Refrigerator RepairGE Profile Commercial Freezer RepairGE Profile Commercial Oven RepairGE Profile Appliance Repair
Common GE Profile Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
$120 service call (waived with repair). We provide a written estimate before starting any repair. We use genuine GE Profile OEM parts wherever possible to ensure compatibility and longevity.
Star Appliance — GE Profile repair specialists
Based in Fort Mill. GE Profile parts in stock. Same-day dispatch when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Does Star Appliance specialize in GE Profile appliance repair?
Yes, our technicians at Star Appliance are highly experienced and trained in the specific diagnostic and repair needs of GE Profile appliances. We ensure your sophisticated GE Profile models receive the expert care they require to function optimally.
How quickly can Star Appliance schedule a repair service?
We prioritize prompt and efficient service for our local customers. While scheduling depends on current demand, we strive to book appointments as quickly as possible to address your GE Profile appliance concerns without unnecessary delay.
Which areas does Star Appliance serve for GE Profile repairs?
Star Appliance provides GE Profile repair services across several communities. We proudly serve residents in Charlotte, Fort Mill, Matthews, and Waxhaw. Our team is based in Fort Mill, SC, and ready to assist you.
What is Star Appliance's diagnostic fee policy?
Our diagnostic fee is $120. This fee covers the technician's visit to diagnose the issue with your GE Profile appliance. However, this entire $120 service call charge is waived if you choose to proceed with the recommended repair.
Do you offer a warranty on your GE Profile appliance repairs?
Star Appliance stands behind the quality of our work. We discuss specific warranty details for parts and labor related to your repair during the service consultation. Our goal is to provide lasting solutions for your GE Profile appliance.
Explore more
Other brands we service
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.