GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Appliance Repair in Charlotte, SC
Star Appliance serves Charlotte — same-day service available.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is proud to offer professional and reliable appliance repair services to residents across Charlotte, NC, and the surrounding areas. Based nearby in Fort Mill, SC, our team is dedicated to restoring functionality to your essential household appliances with efficiency and expertise. We understand how critical your appliances are to your daily routine, whether you're in Myers Park or enjoying the vibrant community of Cotswold. As Charlotte continues to grow as the most populous city in North Carolina, we're here to ensure homes and even commercial kitchens keep running smoothly. We specialize in high-end brands renowned for their quality and performance, including Sub-Zero, Wolf, Thermador, Viking, and Miele. Our skilled technicians are adept at diagnosing and resolving a wide array of issues, from refrigerators that won't cool to ovens that won't heat, and dishwashers that won't clean. We believe in transparent service, which is why our $120 service call fee is always waived when you proceed with a repair. With Star Appliance, you're choosing a local partner committed to providing trustworthy and effective solutions, ensuring your appliances are back in top working order with minimal disruption to your life.
Updated
Services We Offer in Charlotte
Our trucks & technicians
Common Appliance repair in Charlotte symptoms
If you're noticing any of these, it's time for a diagnostic.
Not Powering On
An appliance that completely fails to power on can be frustrating, indicating a potential electrical issue or internal component failure. There may be no lights, sounds, or response when attempting to operate it. This symptom often requires professional diagnosis to identify the root cause.
Unusual Noises
Strange sounds like grinding, buzzing, banging, or excessive vibrations during operation can signal a problem. These noises might come from motor bearings, pumps, fans, or other moving parts that are worn or obstructed. Addressing unusual noises early can prevent further damage.
Ineffective Performance
This symptom covers a range of issues where the appliance isn't performing its primary function adequately. Examples include a refrigerator not cooling sufficiently, an oven not heating to the set temperature, or a dishwasher leaving dishes dirty. Poor performance often points to a specific component malfunction.
Leaking Water
Any visible water leakage from an appliance, whether it's a small drip or a significant puddle, is a clear sign of a problem. Leaks can originate from hoses, seals, pumps, or internal components. Untreated leaks can cause water damage to your home and flooring.
Likely causes
What we typically find when we diagnose these symptoms.
Electrical Supply Issues
Many appliance problems stem from a lack of proper electrical supply. This could be due to a tripped circuit breaker, a faulty outlet, or a damaged power cord. Sometimes, an internal electrical short or wiring issue within the appliance itself can prevent it from receiving power.
Worn or Damaged Components
Over time, internal parts like motors, pumps, heating elements, sensors, and seals can wear out or become damaged. Continuous use, age, and normal wear and tear contribute to these failures. These components often require replacement to restore proper appliance function.
Clogs or Obstructions
For appliances involving water or air circulation, clogs are a common cause of malfunction. This includes blocked drain lines in dishwashers and washers, restricted air vents in dryers, or dirty condenser coils in refrigerators. Obstructions impede efficient operation and can lead to overheating or leaks.
Control Board Malfunction
The control board, often considered the brain of a modern appliance, can sometimes fail. A faulty control board might send incorrect signals, prevent cycles from completing, or cause the appliance to behave erratically. This issue often presents with multiple seemingly unrelated symptoms.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Smell of Burning or Smoke
If you detect a distinct burning smell, see smoke, or notice sparks coming from your appliance, immediately unplug it or shut off its dedicated circuit breaker. This indicates a serious electrical fault or overheating and requires immediate professional attention to prevent fire hazards.
Significant Water Leaks
A major or continuous water leak that is causing pooling water on your floor should be addressed urgently. Turn off the appliance's water supply and power immediately. Prolonged leaks can lead to significant property damage and potential electrical hazards.
Persistent Gas Odor
For gas-powered appliances like ranges or dryers, a strong or persistent smell of gas is a critical safety concern. Turn off the appliance and immediately evacuate the area. Contact your gas utility company and then a qualified appliance technician for inspection.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power & Circuit Breaker
Ensure the appliance's power cord is securely plugged into a working outlet. Then, locate your home's electrical panel and check if the circuit breaker corresponding to the appliance has tripped. If it has, reset it firmly and see if the appliance powers on.
- 2
Inspect Water Supply Lines
For water-using appliances like dishwashers, washing machines, or refrigerators with ice makers, visually inspect the water supply lines. Confirm that the water shut-off valve behind or under the appliance is fully open and that there are no visible kinks or damage to the hoses.
- 3
Examine Door Seals & Latches
A faulty door seal or latch can prevent many appliances, particularly refrigerators, ovens, and washers, from operating correctly. Check the rubber gasket around the door for tears, debris, or misalignment. Ensure the door latches securely, as some appliances won't start if the door isn't properly closed.
- 4
Clean Visible Vents & Filters
Clogged vents or dirty filters can severely impact performance. For dryers, clean the lint filter before each use. For refrigerators, vacuum the condenser coils usually located at the back or underneath. Ensure air vents on ovens or dishwashers are free from obstruction.
- 5
Perform a Hard Reset
Sometimes, electronic appliances can benefit from a simple reset. Unplug the appliance from the wall outlet or flip its dedicated circuit breaker off for about 5-10 minutes, then restore power. This can sometimes clear minor glitches in the control system.
- 6
Listen for Sounds
Pay close attention to any sounds the appliance makes when you try to operate it. A subtle hum, click, or whirring noise might indicate that the appliance is receiving power but facing an internal mechanical or electrical issue. No sound at all might point to a power supply problem.
- 7
Check Temperature Settings
For cooling or heating appliances, double-check that the temperature settings are correctly adjusted for your desired operation. Sometimes a forgotten setting change can lead to perceived malfunctions. Ensure it's not accidentally set to a 'demo' or 'off' mode if applicable.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The total cost of an appliance repair can vary significantly based on the specific issue, the cost of replacement parts, and the labor involved. Simple fixes, like replacing a thermostat or clearing a minor clog, tend to be on the lower end. More complex repairs, such as replacing a compressor, motor, or a main control board, will incur higher costs due to parts and increased labor time.
ZIP Codes We Serve in Charlotte
Our technicians cover the following ZIP codes in Charlotte, SC. Don't see yours? Call or book — we may still serve you.
282072821128226282702827728278
Star Appliance serves Charlotte
Based in Fort Mill, dispatching service trucks to Charlotte same-day when possible.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
About Charlotte
Charlotte is one of the key communities we serve in SC. Whether you live in a single-family home, condo, or operate a business, Star Appliance has the expertise and parts to get your appliances back up and running quickly. Our technicians know the Charlotte area well and arrive prepared for most repairs in a single visit. We offer 24/7 emergency service for urgent breakdowns.
Brands We Service in Charlotte
Why Charlotte Residents Choose Star Appliance
Local technicians
Same-day and next-day scheduling
$120 service call (waived with repair)
Written estimate before work starts
Genuine OEM parts for all major brands
Workmanship guarantee on every repair
Frequently Asked Questions — Charlotte
What types of appliances does Star Appliance repair?
Star Appliance provides comprehensive repair services for a wide range of major home appliances. This includes refrigerators, freezers, ovens, ranges, cooktops, dishwashers, washing machines, dryers, and more. We aim to be your single point of contact for all your essential kitchen and laundry appliance needs, ensuring your household runs smoothly.
Which appliance brands do you service?
We specialize in high-end appliance brands known for their quality and specific repair requirements. Our expert technicians are trained to service Sub-Zero, Wolf, Thermador, Viking, and Miele appliances. We have the necessary expertise and parts knowledge to handle these premium brands effectively.
How quickly can I expect service in Charlotte?
We strive to provide prompt and efficient service to our Charlotte customers. Once you schedule an appointment, we aim to dispatch a technician to your home as quickly as possible, often within a few business days, depending on our schedule and your urgency. Our goal is to minimize your appliance downtime.
What is your policy regarding diagnostic fees?
Star Appliance has a clear diagnostic fee policy. We charge a $120 service call fee for our technician to visit your home, diagnose the issue, and provide a repair estimate. However, this entire $120 fee is waived if you decide to proceed with the recommended repair service through us.
Which Charlotte neighborhoods and surrounding areas does Star Appliance serve?
Star Appliance proudly serves many Charlotte neighborhoods, including Myers Park, Pharr Acres, Briarcliff, Cotswold, Eastover, Colonial Heights, Crescent Heights, Mason Oaks, Lionsgate, and Cherry. We also extend our services to nearby cities like Fort Mill, Matthews, Waxhaw, Concord, Gastonia, Mooresville, and Monroe, covering a broad service area.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.