GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Dryer Repair in Matthews, SC
Same-day service from Star Appliance — all major brands.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
For homeowners in Matthews, NC, a malfunctioning dryer can quickly disrupt daily routines. At Star Appliance, we understand the importance of a fully operational laundry room, which is why we offer expert dryer repair services tailored to the unique needs of our community, from the historic charm of Matthews Commercial Historic District to the tranquil streets of Providence. We pride ourselves on providing prompt, reliable service to residents across this vibrant suburb of Charlotte, where the median household income reflects a community that values quality and efficiency. Whether your dryer isn't heating, making strange noises, or simply won't start, our certified technicians are equipped to diagnose and repair issues with premium brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele. Our commitment extends beyond residential needs; we also capably service various commercial and restaurant kitchen appliances. We believe in transparent pricing and exceptional service: our $120 diagnostic service call fee is always waived when you proceed with a repair, ensuring you receive clear information before making any decisions. Serving Matthews and surrounding areas like Charlotte, Fort Mill, and Waxhaw from our base in Fort Mill, SC, Star Appliance is your trusted partner for professional and efficient dryer repair, restoring convenience to your home with minimal fuss.
Updated
Common Dryer Repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Dryer Not Heating
If your dryer tumbles but fails to produce heat, your clothes will remain damp and require additional cycles. This often indicates an issue with the heating element, thermal fuse, or thermostat. Prompt attention can prevent overworking the motor and wasting energy.
Dryer Not Tumbling
A dryer that powers on but doesn't spin its drum effectively prevents clothes from drying evenly. This symptom typically points to a broken drive belt, a faulty motor, or worn drum rollers. A quick inspection can often reveal the underlying mechanical failure.
Loud Noises or Vibrations
Unusual sounds like squealing, grinding, or thumping during operation are common indicators of internal component wear. Worn drum rollers, idler pulleys, or a failing blower wheel can all contribute to excessive noise. Addressing these issues early can prevent more significant damage.
Clothes Take Too Long to Dry
When your dryer runs for extended periods without fully drying clothes, it's often a sign of reduced airflow or insufficient heat. A clogged vent system, a faulty moisture sensor, or a weakening heating element could be the culprit. This leads to higher energy bills and potential fire hazards.
Likely causes
What we typically find when we diagnose these symptoms.
Clogged Vent System
Lint buildup in the dryer vent hose or exhaust duct severely restricts airflow, causing the dryer to overheat and clothes to take longer to dry. This is a common cause of inefficiency and a significant fire hazard. Regular cleaning is crucial for safety and performance.
Faulty Heating Element
The heating element is responsible for generating the hot air that dries your clothes. If it burns out or malfunctions, the dryer will run but produce no heat, leaving clothes damp. This component often requires professional replacement for proper function.
Broken Drive Belt
The drive belt connects the motor to the drum, enabling it to tumble. Over time, the belt can fray, stretch, or snap due to wear and tear. A broken belt will prevent the drum from spinning, even if the motor is running.
Worn Drum Rollers/Idler Pulley
Drum rollers support the dryer drum as it spins, and the idler pulley maintains tension on the drive belt. When these parts wear out, they can cause loud squealing, thumping, or grinding noises, and may eventually lead to the drum seizing. Replacement is usually straightforward for a technician.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell or Smoke
If you detect a burning smell, see smoke, or notice sparks coming from your dryer, immediately turn it off and unplug it. This indicates a serious electrical or mechanical malfunction that could lead to a fire. Do not attempt to operate it again.
Gas Odor
For gas dryers, if you smell gas around the appliance, turn it off immediately and open windows for ventilation. Do not use any electrical switches or ignite any flames. Leave your home and contact your gas provider and a professional appliance technician or emergency services right away.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure the dryer is fully plugged into a working electrical outlet. For electric dryers, verify that the circuit breaker hasn't tripped in your home's electrical panel. Sometimes a simple reset can resolve power-related issues.
- 2
Clean Lint Trap
Before every load, make sure the lint trap is completely clean. A clogged lint trap severely restricts airflow, making the dryer inefficient and posing a significant fire hazard. This simple step can prevent many drying problems.
- 3
Inspect Dryer Vent
Visually check the external dryer vent hood on the outside of your home for obstructions like lint buildup, bird nests, or debris. Ensure the flexible vent hose behind the dryer isn't crushed or kinked, allowing for proper airflow.
- 4
Verify Door Closure
Ensure the dryer door is securely latched. Many dryers have a safety switch that prevents operation if the door isn't completely closed. A firm push can sometimes solve the issue if the door was ajar.
- 5
Avoid Overloading
Overloading your dryer can prevent proper tumbling and airflow, leading to clothes taking too long to dry and putting strain on the motor and belt. Try drying smaller loads to see if performance improves.
- 6
Check Water Supply (Steam Dryers)
If you have a steam dryer and the steam function isn't working, check that the water supply hose is connected securely and the water valve is open. Ensure there are no kinks in the hose preventing water flow.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The total cost for dryer repair can vary significantly based on the specific part needed and the complexity of the labor involved. Minor component replacements like a thermal fuse or a drive belt are typically on the lower end, while issues requiring a new motor, heating element, or control board can be more substantial. Our technicians provide a detailed estimate after diagnosis.
Dryer Repair in Matthews
Matthews residents and businesses count on Star Appliance for fast, reliable dryer repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Common Dryer Repair Issues We Fix in Matthews
Not heating or taking too long
Drum not turning
Excessive noise during operation
Overheating or shutting off mid-cycle
Burning smell
Door latch broken
Pricing in Matthews
$120 service call
- FREE if you proceed with the repair
- Written estimate before any work begins.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
Visit Star Appliance or schedule a service call to Matthews
We're based in Fort Mill and serve customers across Matthews.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Our trucks & technicians
Brands We Service in Matthews
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★Bertazzoni★
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★Cove★
BlueStar★
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★Marvel★
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GE Profile
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Frequently Asked Questions
How quickly can Star Appliance schedule a dryer repair in Matthews?
We strive for prompt service. Once you contact us, we aim to schedule your dryer repair as quickly as possible, often within a day or two, depending on technician availability and your location within Matthews or nearby areas like Charlotte. Our goal is to minimize your laundry disruptions.
Which dryer brands does Star Appliance service?
Star Appliance specializes in premium appliance brands. For dryer repairs, we expertly service models from Sub-Zero, Wolf, Thermador, Viking, and Miele. Our technicians are trained and experienced with the specific intricacies of these high-end brands.
Are Star Appliance technicians licensed and experienced?
Yes, our technicians are highly trained, experienced, and continuously updated on the latest appliance technologies and repair techniques for the premium brands we service. While specific licensing requirements vary by state and trade, rest assured our team is skilled and professional.
What is Star Appliance's diagnostic fee policy for dryer repairs?
Our diagnostic service call fee is $120. However, this entire fee is waived if you decide to proceed with the recommended repair. We believe in transparent pricing and ensuring you understand the issue and cost before any work begins.
Which Matthews neighborhoods does Star Appliance serve for dryer repair?
Star Appliance proudly serves all neighborhoods in Matthews, including Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. We also extend our services to nearby cities such as Charlotte, Fort Mill, and Waxhaw.
Explore more
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.