GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
LG Appliance Repair Specialists in Fort Mill, SC
Same-day LG repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
At Star Appliance, we understand the essential role your LG appliances play in your daily life, and we're dedicated to restoring their full functionality with expert care. Located in Fort Mill, SC, our skilled technicians specialize in diagnosing and repairing a wide range of LG models, ensuring reliable performance for your home or business. We pride ourselves on offering professional and efficient service, leveraging our deep knowledge of LG's innovative technology to address any issue, from refrigeration problems to laundry system malfunctions and cooking appliance troubles. Our commitment extends across the greater Charlotte area, providing reliable service to residents in Fort Mill, Charlotte, Matthews, and Waxhaw. Beyond LG, our expertise encompasses other premium brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele, reflecting our comprehensive understanding of high-end appliance systems. We also service commercial and restaurant kitchen appliances, helping local businesses maintain smooth operations. When you choose Star Appliance, you benefit from transparent pricing; our standard $120 service call fee is fully waived when you proceed with a repair, making professional help both accessible and straightforward. We strive to deliver peace of mind through quality workmanship and dependable solutions for all your LG appliance needs.
Updated
Our trucks & technicians
Common LG appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Refrigerator Not Cooling
If your LG refrigerator isn't maintaining its set temperature, you might notice food spoiling quickly. This often presents as the freezer working but the fridge section remaining warm, or a complete lack of cooling in both compartments, despite the unit running.
Washer Not Draining
An LG washing machine that fails to drain can leave clothes soaking wet at the end of a cycle. You might see standing water in the drum, or the cycle may stop prematurely with an error code related to drainage issues.
Dryer Not Heating
When your LG dryer runs but doesn't produce heat, clothes will remain damp or take excessively long to dry. This common problem can make laundry cycles inefficient and frustrating, often without triggering any specific error codes.
Dishwasher Not Cleaning Dishes
An LG dishwasher that completes its cycle but leaves dishes dirty, spotty, or with food particles indicates a problem with its cleaning effectiveness. This can manifest as gritty residue, cloudy glassware, or leftover food on plates.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty Defrost System
For refrigerators not cooling, a common cause is a faulty defrost system, leading to ice buildup on the evaporator coils. This restricts airflow, preventing cold air from circulating effectively into the fresh food compartment, even if the freezer seems fine.
Clogged Drain Pump
A washing machine's inability to drain is often due to a clogged drain pump or a blockage in the drain hose. Lint, small items of clothing, or debris can obstruct the pump impeller or hose, preventing water from being expelled.
Failed Heating Element
When an LG dryer isn't heating, the most frequent culprit is a failed heating element. Over time, these elements can burn out, preventing the dryer from generating the necessary heat to efficiently dry your clothes, even as the drum continues to tumble.
Spray Arm Obstruction
A dishwasher not cleaning dishes effectively can be caused by clogged or damaged spray arms. Food debris can block the spray arm nozzles, or the arms themselves may become cracked, preventing water from reaching all dishes with sufficient pressure.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical Burning Smell
If you detect a distinct burning smell, especially like plastic or electrical insulation, or see smoke emanating from your LG appliance, immediately unplug it and call for professional assistance. This indicates a serious electrical fault.
Significant Water Leak
Any substantial water leakage that is beyond a few drips and begins to pool significantly under or around your appliance, particularly if it's continuous, warrants immediate attention to prevent water damage or electrical hazards.
Gas Odor
If you own an LG gas range or dryer and detect the distinct smell of natural gas, turn off the appliance and immediately contact your gas provider and an appliance repair professional. Do not operate any electrical switches.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure your LG appliance is fully plugged into a working electrical outlet. Test the outlet with another small appliance to confirm it's receiving power. Sometimes, a loose plug is the simplest solution to a seemingly complex problem.
- 2
Reset Circuit Breaker
Locate your home's electrical panel and check the circuit breaker corresponding to your LG appliance. If it's tripped, flip it firmly to the "off" position, then back to "on." This can resolve temporary electrical glitches.
- 3
Verify Water Supply
For washers, dishwashers, and refrigerators with ice makers, ensure the water supply valve is fully open. A partially closed or completely shut-off valve can prevent the appliance from filling or making ice.
- 4
Clean Lint Filter
If your LG dryer isn't heating or drying efficiently, thoroughly clean the lint filter before each use. A clogged lint filter restricts airflow, which can lead to overheating or poor drying performance.
- 5
Inspect Door Seal
For refrigerators, freezers, and dishwashers, visually inspect the door gasket or seal for any cracks, tears, or debris. A compromised seal can lead to temperature inconsistencies or water leaks by allowing air or water to escape.
- 6
Review User Manual
Consult your LG appliance's user manual for troubleshooting tips specific to its model. Many common issues, especially those indicated by error codes, have simple solutions detailed in the manual.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The total cost for LG appliance repair can vary significantly based on the specific part needed and the complexity of the labor. Minor issues like a faulty sensor or a clogged drain might fall on the lower end, while major component failures such as a compressor or a main control board replacement will naturally incur higher costs. Our technicians provide a detailed estimate after diagnosis.
LG Appliance Types We Repair
Common LG Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
$120 service call (waived with repair). We provide a written estimate before starting any repair. We use genuine LG OEM parts wherever possible to ensure compatibility and longevity.
Star Appliance — LG repair specialists
Based in Fort Mill. LG parts in stock. Same-day dispatch when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you specialize in LG appliance repair?
Yes, Star Appliance specializes in LG appliance repair. Our technicians are highly experienced with LG's advanced technologies, ensuring we can accurately diagnose and efficiently resolve issues across their entire product line, from refrigerators to washers and ovens.
How quickly can I expect service for my LG appliance?
We strive for prompt service. Once you contact us, we'll schedule a convenient appointment to get your LG appliance back in working order as quickly as possible, minimizing disruption to your routine.
What areas do you serve for LG appliance repairs?
Star Appliance provides expert LG appliance repair services throughout the greater Charlotte area, including Fort Mill, SC, Charlotte, NC, Matthews, NC, and Waxhaw, NC.
What is your diagnostic fee for LG appliance repair?
Our diagnostic service call fee is $120. This fee is completely waived if you decide to proceed with the repair recommended by our technician, ensuring transparent and fair pricing for our services.
What other appliance brands does Star Appliance service?
Beyond LG, Star Appliance also expertly repairs other premium brands including Sub-Zero, Wolf, Thermador, Viking, and Miele. Our technicians are trained to handle a diverse range of high-end appliance systems.
Explore more
Other brands we service
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.