GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Commercial Oven Repair Services
Same-day commercial oven repair from Star Appliance — all major brands.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
At Star Appliance, we understand that a malfunctioning commercial oven can bring your business to a grinding halt, impacting productivity and profitability. Located right here in Fort Mill, SC, our expert technicians specialize in providing prompt, reliable commercial oven repair services designed to get your kitchen back in full operation with minimal disruption. We proudly serve businesses across Charlotte, Fort Mill, Matthews, and Waxhaw, ensuring that professional kitchens in our community have access to top-tier appliance care. While our focus on this page is commercial ovens, it's worth noting that we also handle residential appliance needs for homeowners in the area. Our team is highly experienced with high-end commercial brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele, bringing specialized knowledge to every service call. We know that unexpected repairs can be a concern, which is why we offer a transparent diagnostic fee policy: your $120 service call charge is completely waived with any completed repair. We are committed to delivering efficient, high-quality service, utilizing authentic parts and proven repair techniques to ensure lasting solutions for your valuable commercial equipment. Trust Star Appliance to keep your kitchen running smoothly and efficiently.
Updated
Our trucks & technicians
Common Commercial Oven Repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Oven Not Heating
If your commercial oven fails to heat up at all, or only reaches a very low temperature, it's a significant operational issue. This symptom prevents any cooking from occurring and suggests a problem with the heating element, igniter (for gas ovens), or the power supply to the unit. Consistent temperatures are vital in a commercial kitchen.
Inconsistent Temperatures
When your commercial oven heats unevenly or fluctuates wildly from the set temperature, it leads to poorly cooked food and wasted product. This often manifests as burnt spots next to undercooked areas. This symptom points to issues with the thermostat, temperature sensor, or a faulty heating element that is not distributing heat uniformly.
Controls Unresponsive
If the control panel or temperature dials on your commercial oven are not responding to inputs, or if the display shows error codes without clear functionality, the oven becomes unusable. This typically indicates an electronic control board malfunction or a wiring issue. Proper functioning controls are essential for safe and precise operation.
Excessive Smoke or Odor
Unusual smoke coming from your commercial oven, particularly if it's not due to food spills, or a strong burning odor that isn't food-related, is a serious concern. This can indicate an electrical short, a burning component, or a buildup of grease igniting. Immediate attention is required to prevent a fire hazard.
Door Not Sealing Properly
A commercial oven door that doesn't close tightly allows heat to escape, making the oven work harder to maintain temperature and leading to energy waste. You might notice longer cooking times or a noticeable draft around the door. This is often caused by a worn or damaged door gasket, or misaligned hinges, affecting efficiency and safety.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty Heating Element
One of the most common reasons a commercial oven fails to heat properly or consistently is a defective heating element. Over time, these elements can burn out or become damaged, leading to uneven cooking or a complete lack of heat. A faulty element will prevent the oven from reaching or maintaining its target temperature.
Malfunctioning Thermostat or Sensor
The thermostat or temperature sensor is crucial for accurate temperature control in commercial ovens. If this component is not working correctly, the oven may overheat, underheat, or cycle erratically. This often results in inconsistent cooking results and can be a safety concern if temperatures are not properly regulated.
Worn Door Gasket or Seal
A compromised door gasket or seal allows heat to escape from the oven cavity, leading to significant temperature fluctuations and increased energy consumption. This can make it difficult for the oven to maintain desired temperatures, impacting cooking efficiency and food quality. Regularly inspecting the gasket for cracks or wear is important.
Control Board Failure
The electronic control board acts as the 'brain' of many modern commercial ovens, managing various functions like temperature, cooking modes, and timers. A failure in this intricate component can lead to a range of issues, including unresponsive controls, error codes, or complete operational failure. This often requires specialized diagnostic tools.
Igniter Issues (Gas Ovens)
For commercial gas ovens, a common cause of no heat or delayed ignition is a weak or faulty igniter. If the igniter is not hot enough to light the gas, the oven will fail to heat, or it may produce a clicking sound without igniting. This directly affects the oven's ability to produce flame and heat.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Smell of Gas
If you detect a strong smell of natural gas or propane near your commercial oven, immediately turn off the gas supply to the appliance if safe to do so. Evacuate the area and call emergency services, followed by a professional technician. Do not attempt to operate the oven or any electrical switches.
Electrical Arcing or Smoke
If you see sparks, electrical arcing, or any smoke emanating from your commercial oven, immediately disconnect power to the unit by unplugging it or tripping the circuit breaker. This indicates a serious electrical fault that could lead to a fire. Do not attempt to use the oven again and call a qualified technician promptly.
Extreme Overheating
If your commercial oven is heating far beyond its set temperature, becoming excessively hot to the touch on external surfaces, or if you notice elements glowing intensely and uncontrollably, shut it down immediately. This poses a significant burn and fire risk due to a malfunctioning thermostat or other control issue.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure the commercial oven is securely plugged into a working electrical outlet. Sometimes, the plug can become loose or the outlet itself might be faulty. Verify that the power cord is not damaged or frayed anywhere along its length, as this can interrupt power flow.
- 2
Verify Circuit Breaker
Go to your business's electrical panel and check the circuit breaker dedicated to the oven. A tripped breaker will cut power to the appliance. If it's tripped, flip it completely off and then firmly back on. If it trips again quickly, there might be a more serious electrical issue.
- 3
Review Oven Settings
Confirm that the oven is set to the correct cooking mode and temperature. Sometimes, an oven may appear to malfunction when it's simply set to a delayed start, Sabbath mode, or another special function. Double-check all digital and dial settings.
- 4
Inspect Door Seal
Visually inspect the rubber or silicone gasket around the oven door for any visible tears, cracks, or signs of wear. A damaged door seal can cause heat to escape, leading to inefficient heating and longer cooking times. Ensure the door closes completely and securely.
- 5
Check for Blocked Vents
Ensure that the oven's ventilation openings are not blocked by debris, food particles, or adjacent equipment. Proper airflow is essential for safe and efficient operation, especially for commercial units which generate significant heat. Clear any obstructions you find.
- 6
Listen for Gas Ignition (Gas Ovens)
For gas commercial ovens, listen for the clicking sound of the igniter and the subsequent whoosh of the burners igniting when you turn the oven on. If you hear clicking but no ignition, or no sound at all, there could be an issue with the gas supply or igniter. Do not continue to operate if you smell gas without ignition.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of commercial oven repair can vary significantly based on the specific part needed, the complexity of the repair, and the brand of your appliance. Simple fixes like a worn door gasket or a minor wiring issue typically fall on the lower end, while major component replacements such as a control board or heating element for high-end brands like Sub-Zero or Miele can be more substantial. Our technicians will provide a detailed quote after diagnosing the issue.
Commercial Oven Repair We Provide
Convection FanIgniterGas ValveThermostatControl BoardDoor HingeGlass ReplacementHeating ElementPilot LightCombustion BlowerSteam InjectionProbe SensorSafety ThermostatDoor SealInstallationReplacementHaul-away / Removal
Service Pricing
$120 service call
- FREE if you proceed with the repair
- Written estimate before any work begins.
Brands We Service
★ Specialty / authorized service provider
Star Appliance — Commercial Oven Repair
Based in Fort Mill. Service trucks dispatched across our coverage zone.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
How quickly can Star Appliance service my commercial oven?
We prioritize commercial appliance repairs to minimize downtime for your business. Please call us to discuss your specific situation and schedule. We strive to provide the fastest possible service, often offering same-day or next-day appointments depending on our current availability in Fort Mill, Charlotte, Matthews, and Waxhaw.
Which commercial oven brands does Star Appliance repair?
Star Appliance specializes in repairing high-end commercial ovens. Our experienced technicians are proficient with leading brands including Sub-Zero, Wolf, Thermador, Viking, and Miele. We have the expertise and access to parts required for these sophisticated commercial appliances.
Is Star Appliance licensed and insured for commercial repairs?
Yes, Star Appliance is a fully licensed and insured appliance repair business operating in Fort Mill, SC, and surrounding areas. Our technicians are trained professionals who adhere to industry standards, ensuring peace of mind for our commercial clients.
What is the diagnostic fee for commercial oven repair?
Our diagnostic service call fee for commercial oven repair is $120. This fee covers the technician's visit to your business in Charlotte, Fort Mill, Matthews, or Waxhaw to diagnose the issue. Importantly, this $120 diagnostic fee is waived entirely if you proceed with the recommended repair through Star Appliance.
Does Star Appliance offer a warranty on commercial oven repairs?
Yes, Star Appliance stands behind the quality of our work. All commercial oven repairs performed by our certified technicians come with a comprehensive warranty on both parts and labor. We will provide specific warranty details at the time of your service.
Explore more
Nearby coverage
Other appliance services
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.