GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Whirlpool Appliance Repair Specialists in Fort Mill, SC
Same-day Whirlpool repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
At Star Appliance, we understand how essential your Whirlpool appliances are to the smooth running of your home. Based right here in Fort Mill, SC, our team brings a deep level of expertise and dedication to every Whirlpool repair job. We specialize in diagnosing and resolving issues across the entire range of Whirlpool products, from refrigerators and dishwashers to washers and dryers, ensuring your appliances are restored to optimal performance swiftly and efficiently. Our commitment to reliable service extends throughout our community, proudly serving homeowners in Charlotte, Fort Mill, Matthews, and Waxhaw. While we also service other premium brands like Sub-Zero, Wolf, Thermador, Viking, and Miele, our technicians are highly trained and experienced with the specific engineering and common issues found in Whirlpool models, guaranteeing a precise and lasting solution. We believe in transparent and straightforward service, which is why our diagnostic fee of $120 is always waived when you proceed with a repair. This policy ensures you receive clear information upfront without hidden costs, making your repair experience as stress-free as possible. Trust Star Appliance to keep your Whirlpool appliances running reliably, backed by local expertise and a genuine care for our customers' satisfaction. We're here to provide the professional and friendly support you need to get your household back on track.
Updated
Our trucks & technicians
Common Whirlpool appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Refrigerator Not Cooling
Whirlpool refrigerators may fail to cool properly, leading to spoiled food and compromised preservation. You might notice your fresh food compartment is warm, or frozen items in the freezer are soft. This can often be accompanied by the compressor running constantly or not at all.
Washer Not Draining
A Whirlpool washer that doesn't drain leaves clothes soaking wet after a cycle, requiring manual removal of water. This issue prevents the completion of laundry cycles and can sometimes result in error codes on the display. It often indicates a clog or a pump malfunction.
Dishwasher Not Cleaning Dishes
If your Whirlpool dishwasher isn't cleaning dishes effectively, you might find food residue or cloudy spots remaining after a full cycle. This problem can render the dishwasher essentially useless for its primary function. It often points to issues with spray arms, filters, or water inlet.
Dryer Not Heating
A Whirlpool dryer that runs but doesn't produce heat will leave clothes damp and extend drying times significantly. This symptom makes the dryer inefficient and can force multiple cycles for a single load. It often suggests a problem with the heating element or thermostat.
Likely causes
What we typically find when we diagnose these symptoms.
Condenser Coil Dust
For refrigerators not cooling, dust and debris on the condenser coils can restrict airflow, causing the compressor to overheat and work inefficiently. This buildup prevents proper heat dissipation, which is crucial for the refrigeration process. Regular cleaning can often prevent this common problem.
Drain Pump Failure
When a Whirlpool washer doesn't drain, a common culprit is a faulty drain pump or a clog within the pump itself. The pump is responsible for expelling water from the tub after the wash or rinse cycles. Blockages from small items or lint can also impede its function.
Clogged Spray Arms
Dishwashers failing to clean dishes often suffer from clogged spray arms, where food particles block the jets. This prevents water from reaching all dish surfaces with adequate pressure for effective cleaning. A blocked filter or dispenser issues can also contribute to poor wash quality.
Heating Element Burnout
A Whirlpool dryer not heating typically points to a burned-out heating element. This component is solely responsible for generating the hot air needed to dry clothes. Less commonly, a malfunctioning thermal fuse or thermostat could also be the cause, interrupting the heating circuit.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell or Smoke
If you detect a burning smell, see smoke, or notice sparks coming from your Whirlpool appliance, immediately turn off its power at the circuit breaker. This indicates a serious electrical fault or overheating component that requires professional attention without delay.
Significant Water Leak
Any major water leak that is causing pooling or flooding around your Whirlpool washer or dishwasher should be addressed immediately. Turn off the water supply to the appliance and disconnect its power to prevent further damage or electrical hazards.
Gas Smell (Gas Dryer)
If you own a Whirlpool gas dryer and detect the smell of gas, it's crucial to act quickly. Shut off the gas supply to the dryer, open windows for ventilation, evacuate the premises, and contact a professional appliance technician or your gas company immediately.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure your Whirlpool appliance is securely plugged into a functioning electrical outlet. Sometimes, a loose plug can prevent the unit from powering on or operating correctly. You can also try plugging another small appliance into the same outlet to confirm it's receiving power.
- 2
Verify Circuit Breaker
Locate your home's electrical panel and check the circuit breaker corresponding to your Whirlpool appliance. A tripped breaker will be in the 'off' or middle position. Flip it firmly to the 'off' position, then back to 'on' to reset it.
- 3
Inspect Water Lines
For dishwashers and washers, visually inspect the water supply lines for kinks, bends, or blockages. Ensure the water valves connected to the appliance are fully open. Restricted water flow can lead to various operational issues.
- 4
Clean Lint Filter
For Whirlpool dryers, always check and clean the lint filter before each use. A clogged lint filter drastically reduces airflow, which can prevent the dryer from heating efficiently or cause it to overheat and shut off. Remove any visible lint or debris.
- 5
Look for Error Codes
Many modern Whirlpool appliances display error codes or indicator lights when a problem occurs. Consult your appliance's owner's manual to understand what these codes signify. This information can be very helpful for diagnosing the issue.
- 6
Examine Door Seal
For refrigerators and freezers, check the door gasket for any tears, cracks, or gaps that could be letting cold air escape. A damaged seal forces the appliance to work harder, leading to cooling issues. Ensure the door closes completely and securely.
- 7
Clear Drain Hose
If your Whirlpool washer or dishwasher isn't draining, check the drain hose for any visible kinks or obstructions where it connects to the wall or sink. Ensure the hose is not crimped or flattened behind the appliance, which can impede water flow.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The total cost for your Whirlpool appliance repair can vary significantly based on the specific part needed and the complexity of the labor involved. Simpler fixes, like replacing a thermostat or clearing a minor blockage, will naturally fall on the lower end of the spectrum. More intricate repairs, such as replacing a main control board or a significant motor component, may incur higher costs due to parts pricing and extended service time. Our technician will provide a detailed quote after diagnosing the issue.
Whirlpool Appliance Types We Repair
Whirlpool Refrigerator RepairWhirlpool Freezer RepairWhirlpool Dryer RepairWhirlpool Oven RepairWhirlpool Range RepairWhirlpool Stove RepairWhirlpool Cooktop RepairWhirlpool Ice Maker RepairWhirlpool Wine Cooler RepairWhirlpool Commercial Kitchen Appliance RepairWhirlpool Commercial Refrigerator RepairWhirlpool Commercial Freezer RepairWhirlpool Commercial Oven RepairWhirlpool Appliance Repair
Common Whirlpool Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
$120 service call (waived with repair). We provide a written estimate before starting any repair. We use genuine Whirlpool OEM parts wherever possible to ensure compatibility and longevity.
Star Appliance — Whirlpool repair specialists
Based in Fort Mill. Whirlpool parts in stock. Same-day dispatch when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you specifically specialize in Whirlpool appliance repair?
Yes, Star Appliance has significant expertise in repairing Whirlpool appliances. Our technicians are highly experienced with the full range of Whirlpool products, from refrigerators to washers and dryers. We provide focused, professional service to ensure your Whirlpool appliance runs perfectly.
How quickly can Star Appliance schedule a repair for my Whirlpool appliance?
We strive to provide prompt service to our customers. When you contact us, we'll work to schedule a visit as quickly as possible, often within a few days, depending on our current availability and your location. Our goal is to minimize your appliance downtime.
What cities does Star Appliance serve for Whirlpool repairs?
Star Appliance proudly serves a number of communities. Our service area includes Charlotte, Fort Mill, Matthews, and Waxhaw. If you're located in or around these cities, please reach out to schedule your Whirlpool appliance repair.
What is your policy regarding diagnostic fees for Whirlpool repairs?
We have a straightforward diagnostic fee policy. There is a $120 service call fee, but this amount is completely waived if you choose to proceed with the repair recommended by our technician. We aim for transparency in our pricing.
Beyond Whirlpool, what other appliance brands do you service?
While we specialize in Whirlpool, Star Appliance also services a range of other premium appliance brands. Our expertise extends to Sub-Zero, Wolf, Thermador, Viking, and Miele. We are equipped to handle repairs for these high-end brands as well.
Explore more
Other brands we service
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.