Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is your dedicated local partner for commercial oven repair in Waxhaw, NC, providing essential services to ensure your business operations run smoothly. We recognize that a malfunctioning commercial oven can significantly impact productivity and revenue for kitchens across our vibrant community. Our team of highly skilled technicians is adept at diagnosing and resolving a wide array of commercial oven issues, specializing in premium brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele. Whether your establishment is located in the bustling Millbridge community or nestled within the serene Bent Creek area, you can count on our swift and professional service. We understand the unique demands of commercial kitchens, especially in a growing town like Waxhaw, which saw its population increase by over 100% in the last decade, underscoring the need for reliable local support. At Star Appliance, we pride ourselves on transparent pricing; our 120 service call fee is fully waived when you proceed with the necessary repair. Trust us to get your commercial kitchen back up to speed with efficiency and expertise.
Updated
If you're noticing any of these, it's time for a diagnostic.
If your commercial oven fails to heat up at all, or only reaches a lukewarm temperature, it's a clear sign of a problem. This often indicates an issue with the heating element, igniter, or the oven's power supply. Inconsistent heat can severely impact cooking times and food quality.
Foods cooked in the oven may come out undercooked in some spots and overcooked in others. This uneven heating suggests a calibration issue with the thermostat, a failing heating element that isn't distributing heat properly, or a problem with the convection fan. Accurate temperature control is vital for consistent results.
When the oven's internal temperature does not match the set temperature, it can lead to significant cooking challenges. This often points to a faulty temperature sensor or a thermostat that requires recalibration or replacement. Precision in temperature is critical for commercial kitchen operations.
Grinding, rattling, or loud humming sounds emanating from your commercial oven during operation are not normal. These noises can indicate issues with the convection fan motor, a loose component, or other mechanical problems. Addressing these sounds promptly can prevent further damage.
What we typically find when we diagnose these symptoms.
One of the most common causes for a commercial oven failing to heat is a burnt-out or damaged heating element. These elements, whether coil or concealed, are crucial for generating the necessary heat for cooking. Over time, continuous use at high temperatures can lead to their degradation and eventual failure, resulting in insufficient or no heat.
The thermostat or temperature sensor in a commercial oven is responsible for accurately measuring the internal temperature and regulating the heating cycle. If this component becomes faulty, it can lead to inconsistent heating, overheating, or the oven not reaching the desired temperature. Incorrect temperature readings can significantly impact cooking results and food safety.
The control board acts as the brain of your commercial oven, managing all functions from temperature settings to cooking cycles. Electrical surges, age, or manufacturing defects can cause the control board to fail. A malfunctioning control board can lead to a wide range of issues, including display errors, unresponsive controls, or complete operational failure of the oven.
A damaged door gasket or worn hinges prevent the commercial oven door from sealing properly. This allows heat to escape during operation, leading to inefficient heating, longer cooking times, and higher energy consumption. Over time, the constant opening and closing, combined with high temperatures, can cause these components to degrade.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a distinct odor of natural gas or propane near your commercial oven, immediately turn off the appliance and evacuate the area. Contact Star Appliance or your gas provider for emergency assistance; do not attempt to troubleshoot this yourself due to severe safety risks.
Any visible sparks, flames, or an electrical burning smell coming from your commercial oven signifies a serious electrical malfunction. Turn off the power to the oven at the circuit breaker immediately. Do not use the appliance and call for professional service to prevent fire hazards.
If your carbon monoxide detector activates while your commercial oven is in use, it indicates a potential CO leak. Turn off the oven, ventilate the area, and seek fresh air immediately. Call emergency services and a professional technician to inspect the appliance, as carbon monoxide is odorless and deadly.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure the commercial oven is properly plugged into a working electrical outlet. Verify that the power cord is not damaged and securely connected. Sometimes, a loose connection or a tripped outlet can prevent the oven from receiving power.
Locate your building's electrical panel and check the circuit breaker dedicated to your commercial oven. A tripped breaker will be in the 'off' or middle position. Flip it completely off, then firmly back to the 'on' position to restore power.
Confirm that the oven settings are correctly configured for the desired cooking mode and temperature. Accidental changes to the timer, delay start, or Sabbath mode can prevent the oven from heating or operating as expected. Double-check all digital or dial controls.
Visually inspect the rubber or silicone gasket around the oven door for any tears, cracks, or signs of wear. A compromised door seal can lead to heat loss, affecting cooking performance. Ensure the door latches securely when closed.
Make sure there are no foreign objects or excessive food debris obstructing the heating elements or the convection fan. Blockages can impede heat distribution and airflow, leading to uneven cooking or operational issues.
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of commercial oven repair can vary widely depending on the specific component that needs replacement and the complexity of the job. Minor electrical fixes or sensor replacements typically fall on the lower end, while major component failures like a control board or heating element replacement for premium brands can incur higher costs due to parts and specialized labor.
Waxhaw residents and businesses count on Star Appliance for fast, reliable commercial oven repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Waxhaw area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Waxhaw, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Waxhaw.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








We prioritize urgent commercial appliance repairs to minimize disruption to your business. While scheduling depends on technician availability, we strive to offer prompt service appointments, often within the same or next business day for commercial clients in Waxhaw. Please contact us directly to discuss your specific needs and our current availability.
Star Appliance specializes in the repair of premium commercial oven brands. Our expert technicians are highly trained and experienced in servicing models from Sub-Zero, Wolf, Thermador, Viking, and Miele. We ensure that our repairs adhere to the high standards expected for these sophisticated appliances, using quality parts and precise techniques.
Absolutely. Our technicians are experienced, professional, and continuously trained on the latest commercial oven technologies and repair techniques. We are committed to providing top-tier service, ensuring that every repair is performed safely, efficiently, and effectively to meet the rigorous demands of commercial kitchens.
Our diagnostic service call fee for commercial oven repair is $120. However, we value your business and aim for transparency. This diagnostic fee is completely waived if you choose to proceed with Star Appliance for the recommended repair. You only pay for the repair itself, with no hidden costs.
Star Appliance proudly offers commercial oven repair services throughout Waxhaw, including neighborhoods such as Millbridge, Mineral Springs, Walnut Creek, and Bent Creek. We also extend our expert service to businesses in nearby cities including Charlotte, Matthews, and Indian Trail, ensuring comprehensive coverage for our commercial clients.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
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Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.