GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Kenmore Appliance Repair Specialists in Fort Mill, SC
Same-day Kenmore repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your Kenmore appliance isn't working as it should, you need reliable and efficient repair services you can trust. Star Appliance, proudly serving Fort Mill, SC, and the surrounding communities of Charlotte, Matthews, and Waxhaw, specializes in expertly diagnosing and repairing a wide range of household appliances. While we are known for our specialized work on luxury brands like Sub-Zero, Wolf, Thermador, Viking, and Miele, our technicians also possess extensive experience and training in servicing Kenmore appliances, understanding their common issues and intricate systems. We are dedicated to restoring the functionality of your Kenmore refrigerators, washers, dryers, dishwashers, and ovens with precision and care, ensuring they operate smoothly for years to come. Our commitment to transparent and customer-focused service begins with our diagnostic fee: a straightforward $120 service call that is completely waived when you choose to proceed with our recommended repair. This policy ensures you receive clear pricing and exceptional value, allowing you to make informed decisions about your appliance's health without financial pressure. We pride ourselves on delivering professional, courteous, and timely service to our neighbors, helping to minimize disruption to your daily routine. Trust Star Appliance for all your Kenmore repair needs, where quality service meets local convenience.
Updated
Our trucks & technicians
Common Kenmore appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Refrigerator not cooling
If your Kenmore refrigerator isn't maintaining its set temperature, you might notice food spoiling quickly or the freezer struggling to make ice. This symptom can range from minor issues like a dirty condenser coil to more complex problems involving the compressor or defrost system, impacting food preservation.
Washer not draining or spinning
A Kenmore washing machine that leaves clothes soaking wet after a cycle or doesn't drain at all indicates a problem with its pump, drain hose, or motor. This can lead to very damp laundry, requiring manual wringing or multiple spin cycles, and can even cause water to accumulate in the drum.
Dryer not heating
When your Kenmore dryer runs but fails to produce heat, clothes emerge damp or cold, taking an excessively long time to dry. This often points to a malfunction in the heating element, thermal fuse, or thermostat, which are critical for generating and regulating the necessary drying temperature.
Dishwasher not cleaning dishes
If dishes come out of your Kenmore dishwasher still dirty, spotted, or with food residue, it suggests an issue with water circulation, spray arm blockages, or detergent dispenser problems. This means your appliance isn't effectively washing, forcing you to rewash items by hand.
Oven not heating evenly
An oven that heats inconsistently or fails to reach the desired temperature can ruin baked goods and meals. You might notice food being undercooked in some spots and burnt in others. This symptom often relates to a faulty heating element, igniter, or temperature sensor within your Kenmore range.
Likely causes
What we typically find when we diagnose these symptoms.
Power supply issues
Many appliance malfunctions can be traced back to a compromised power supply. This could involve a tripped circuit breaker, a faulty outlet, or issues with the appliance's internal wiring or power cord. An inconsistent power flow prevents proper operation of electronic components and motors.
Worn mechanical components
Over time, parts like belts, pumps, motors, or seals can wear out due to regular use and friction. For instance, a worn drive belt in a dryer will prevent the drum from turning, while a failing pump in a dishwasher will lead to poor drainage. These mechanical failures are common and necessitate replacement.
Clogged filters or vents
Appliances such as dryers, dishwashers, and refrigerators rely on clear pathways for air or water circulation. Lint buildup in dryer vents restricts airflow and causes overheating, while food particles can clog dishwasher filters and spray arms, leading to ineffective cleaning. Restricted airflow in a refrigerator's condenser coils can also reduce cooling efficiency.
Faulty electronic controls
Modern Kenmore appliances heavily rely on sophisticated control boards and sensors to manage their functions. A malfunctioning control board can send incorrect signals, leading to erratic behavior, inability to start cycles, or display errors. Sensor failures can cause incorrect temperature readings or inefficient operation.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or smoke
If you detect a burning smell, see smoke, or notice sparks coming from your Kenmore appliance, immediately unplug it or shut off its power at the circuit breaker and call for professional service. These are critical signs of an electrical fault that could pose a fire hazard.
Significant water leak
Any continuous or significant water leak from your Kenmore washer, dishwasher, or refrigerator should be addressed promptly. Turn off the water supply to the appliance and contact a technician to prevent potential water damage to your home and flooring.
Gas smell near appliance
If you have a Kenmore gas oven or range and smell gas, do not attempt to troubleshoot or use the appliance. Immediately turn off the gas supply, evacuate your home, and contact your gas utility company and a qualified appliance technician from outside your home.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check the power supply
Ensure the appliance is fully plugged into a working outlet. Test the outlet with another small appliance, like a lamp, to confirm it's receiving power. Also, check your home's electrical panel for any tripped circuit breakers related to the appliance and reset them if necessary.
- 2
Verify door closure
For refrigerators, washers, and dryers, ensure the door is completely closed and latched. A slightly ajar door can prevent the appliance from starting its cycle or maintaining temperature due to safety interlocks. Make sure no items are obstructing the door seal.
- 3
Inspect water supply lines
If your dishwasher, washer, or refrigerator's ice maker isn't working, check that the water supply valve is fully open. Also, inspect the water hoses for any visible kinks or damage that could be restricting water flow to the appliance. Ensure there are no leaks.
- 4
Clean lint filter or coils
For dryers, always clean the lint filter before each use to prevent overheating and improve efficiency. For refrigerators, visually inspect the condenser coils, usually located behind or beneath the unit, for excessive dust or debris buildup. Gently vacuuming them can often improve cooling.
- 5
Reset the appliance
Many modern appliances can sometimes benefit from a simple reset. Unplug the appliance from the wall outlet or switch off its dedicated circuit breaker for 5-10 minutes, then plug it back in or restore power. This can clear temporary electronic glitches.
- 6
Review user manual
Your Kenmore appliance's user manual often contains a troubleshooting section that addresses common issues and error codes. Referring to it can provide specific guidance for your model, sometimes offering simple solutions you can perform yourself before calling for service.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of Kenmore appliance repair can vary significantly based on the specific appliance, the complexity of the issue, and the cost of replacement parts. A minor repair like replacing a defrost thermostat might be at the lower end, while a compressor replacement or a complex control board issue could approach the higher end of the range. Our diagnostic fee is applied towards any repair, providing a clear path to resolution.
Kenmore Appliance Types We Repair
Kenmore Refrigerator RepairKenmore Freezer RepairKenmore Dryer RepairKenmore Oven RepairKenmore Range RepairKenmore Stove RepairKenmore Cooktop RepairKenmore Ice Maker RepairKenmore Wine Cooler RepairKenmore Commercial Kitchen Appliance RepairKenmore Commercial Refrigerator RepairKenmore Commercial Freezer RepairKenmore Commercial Oven RepairKenmore Appliance Repair
Common Kenmore Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
$120 service call (waived with repair). We provide a written estimate before starting any repair. We use genuine Kenmore OEM parts wherever possible to ensure compatibility and longevity.
Star Appliance — Kenmore repair specialists
Based in Fort Mill. Kenmore parts in stock. Same-day dispatch when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Does Star Appliance service Kenmore brand appliances?
Yes, absolutely! While we specialize in luxury brands like Sub-Zero and Wolf, our skilled technicians at Star Appliance are highly experienced and fully equipped to repair all types of Kenmore brand appliances, including refrigerators, washers, dryers, dishwashers, and ovens. We understand the unique aspects of Kenmore models and are ready to provide expert service.
How quickly can Star Appliance schedule a repair for my Kenmore appliance?
We understand that a broken appliance can be inconvenient, so we strive to schedule appointments as promptly as possible. Our goal is to provide efficient service to our customers in Fort Mill, Charlotte, Matthews, and Waxhaw. Please contact us directly to discuss our current availability and book a convenient service time for your Kenmore repair.
What areas does Star Appliance serve for Kenmore appliance repair?
Star Appliance provides professional Kenmore appliance repair services to customers across a broad service area. This includes our home base of Fort Mill, SC, as well as nearby cities such as Charlotte, NC, Matthews, NC, and Waxhaw, NC. We are committed to bringing our expertise right to your doorstep.
What is Star Appliance's diagnostic fee policy?
Our diagnostic fee for Kenmore appliance repair is $120. However, we believe in transparent and fair pricing, which is why this entire service call fee is waived if you decide to proceed with the repair recommended by our technician. You only pay for the repair itself, making your decision straightforward and cost-effective.
Does Star Appliance offer a warranty on Kenmore appliance repairs?
While we don't list specific warranty details in our provided information, Star Appliance stands behind the quality of our work. We use genuine or high-quality compatible parts and employ experienced technicians. We encourage you to discuss our repair warranty specifics with your technician during the service appointment for complete peace of mind on your Kenmore appliance repair.
Explore more
Other brands we service
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.