GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Viking Appliance Repair Specialists in Fort Mill, SC
Same-day Viking repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
At Star Appliance, we understand the significant investment and trust you place in your high-end kitchen appliances, especially those from revered brands like Viking. Located in Fort Mill, SC, our skilled technicians specialize in the intricate repair of Viking appliances, bringing expertise that ensures your sophisticated kitchen equipment continues to perform flawlessly. We are intimately familiar with the unique engineering and advanced features of Viking ranges, ovens, refrigerators, and dishwashers, enabling us to diagnose and resolve issues with precision and efficiency. Our commitment extends to providing specialized service not only for Viking but also for other premium brands such as Sub-Zero, Wolf, Thermador, and Miele, ensuring comprehensive care for your entire luxury appliance suite. When your Viking appliance requires attention, you can rely on our local, professional team. We proudly serve the communities of Charlotte, Fort Mill, Matthews, and Waxhaw, offering convenient and reliable repair solutions right to your doorstep. To make our service transparent and fair, we apply a clear diagnostic fee policy: a $120 service call, which is completely waived if you choose to proceed with our expert repair services. This approach underscores our dedication to honest service and customer satisfaction, ensuring that high-quality repairs are accessible and straightforward for our valued clients throughout the greater Fort Mill and Charlotte areas. We look forward to helping you keep your Viking appliances running efficiently for years to come.
Updated
Our trucks & technicians
Common Viking appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Oven Not Heating
If your Viking oven fails to reach the desired temperature or doesn't heat at all, it can disrupt your cooking plans. This symptom often indicates an issue with the heating elements, igniter, or temperature sensor, preventing proper heat generation or regulation.
Burner Not Igniting
A gas burner that clicks continuously but doesn't light, or one that produces a weak, inconsistent flame, suggests an ignition problem. This could be due to clogged burner ports, a faulty igniter switch, or issues with the spark module, requiring attention for safe and efficient operation.
Uneven Baking Results
When your oven consistently bakes food unevenly, with some parts undercooked and others burnt, it points to temperature inconsistencies. This can stem from a malfunctioning temperature sensor, a faulty convection fan, or uneven heat distribution caused by a failing heating element.
Door Not Closing Properly
If your Viking oven door doesn't seal tightly, you'll notice heat escaping and prolonged cooking times. This issue often involves worn-out door hinges, a damaged door gasket, or a misaligned door, all of which can compromise the oven's efficiency and temperature control.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty Igniter or Heating Element
Many Viking oven heating issues stem from a defective igniter for gas models or a failed heating element for electric models. These components are crucial for generating the heat required for cooking and can wear out over time, leading to no heat or insufficient heat production.
Clogged Burner Ports
For gas ranges, food debris or spills can easily clog the small ports on the burner heads, obstructing gas flow. This blockage prevents proper ignition or results in a weak, yellow flame, necessitating thorough cleaning to restore optimal burner performance.
Malfunctioning Temperature Sensor
An inaccurate or failing temperature sensor in your Viking oven can send incorrect readings to the control board, leading to significant temperature fluctuations. This directly causes uneven baking and can result in undercooked or overcooked dishes, impacting culinary outcomes.
Worn Door Gasket or Hinges
Over time, the rubber gasket around the oven door can degrade, or the hinges can become loose or bent. These issues prevent a tight seal, allowing heat to escape and diminishing the oven's efficiency and ability to maintain consistent temperatures for effective cooking.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Strong Gas Odor
If you detect a distinct smell of natural gas in your home, especially near your Viking gas range or oven, immediately turn off the appliance, open windows, and call for professional assistance. Do not operate any electrical switches.
Electrical Burning Smell
Any persistent burning smell, especially accompanied by smoke or visible sparks from your Viking appliance, indicates a serious electrical issue. Immediately unplug the appliance if safe to do so, turn off the corresponding circuit breaker, and contact a professional technician.
Visible Flames
If you observe flames emanating from inside your oven or from a gas burner when it shouldn't be, or flames that are excessively large and uncontrolled, shut off the gas supply and power, then contact an emergency service provider.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure your Viking appliance is securely plugged into a working electrical outlet. For gas appliances, verify that the gas shut-off valve behind the appliance is in the fully open position, allowing fuel to flow freely to the burners and oven.
- 2
Verify Circuit Breaker
Locate your home's main electrical panel and check the circuit breaker corresponding to your kitchen or appliance. If it's tripped (often in the middle position), carefully switch it off completely and then firmly back to the "on" position to restore power.
- 3
Clean Burner Ports
For gas cooktops, remove the burner caps and grates, then inspect the small gas ports around the burner base for any food debris or spills. Use a straightened paper clip or a small brush to gently clear any blockages, ensuring gas can flow freely.
- 4
Inspect Oven Door Seal
Visually inspect the rubber or silicone gasket around your oven door for any tears, cracks, or hardened sections. A damaged seal can allow heat to escape, affecting cooking performance, and may require professional replacement.
- 5
Confirm Control Settings
Double-check that all oven and cooktop controls are set correctly for the desired function. Sometimes, a simple setting error or a delay start feature being inadvertently activated can prevent the appliance from operating as expected.
- 6
Listen for Gas Smell
If you have a gas appliance and suspect an issue, briefly check for any faint odor of natural gas near the unit. If you detect a strong gas smell, immediately turn off the appliance and evacuate the area before calling for professional help.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The final cost for your Viking appliance repair can vary based on the specific part needed and the complexity of the labor involved. Factors like the component type, such as an igniter, heating element, or control board, significantly influence the price. Specialized Viking parts often have a higher cost, and intricate diagnostics or installations may add to the overall repair expense.
Why Choose Star Appliance for Viking?
Premium Specialty
Viking Appliance Types We Repair
Viking Refrigerator RepairViking Freezer RepairViking Dryer RepairViking Oven RepairViking Range RepairViking Stove RepairViking Cooktop RepairViking Ice Maker RepairViking Wine Cooler RepairViking Commercial Kitchen Appliance RepairViking Commercial Refrigerator RepairViking Commercial Freezer RepairViking Commercial Oven RepairViking Appliance Repair
Common Viking Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
$120 service call (waived with repair). We provide a written estimate before starting any repair. We use genuine Viking OEM parts wherever possible to ensure compatibility and longevity.
Viking Repair by City
Star Appliance — Viking repair specialists
Based in Fort Mill. Viking parts in stock. Same-day dispatch when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you specialize in Viking appliance repair?
Yes, Star Appliance has specialized expertise in repairing Viking appliances. Our technicians are trained to handle the specific needs and advanced technology of Viking ranges, ovens, refrigerators, and more, ensuring precise and effective solutions for your high-end kitchen equipment.
How quickly can I expect service for my Viking appliance?
We strive to schedule service as promptly as possible. When you contact Star Appliance, we'll work with you to find a convenient appointment time that fits your schedule, aiming to get your Viking appliance back in working order efficiently.
What areas do you serve for Viking appliance repair?
Star Appliance proudly serves several communities in the Carolinas. Our service area includes Fort Mill, SC, and surrounding cities such as Charlotte, Matthews, and Waxhaw. We bring our specialized repair expertise directly to your home.
What is your diagnostic fee policy for Viking repairs?
Our diagnostic service call fee is $120. This fee covers the technician's visit and diagnosis. Should you decide to proceed with the recommended repair from Star Appliance, this $120 service call fee will be completely waived from your total repair cost.
Besides Viking, what other appliance brands do you service?
In addition to our specialized Viking repair services, Star Appliance technicians are also highly skilled in servicing other premium appliance brands. We provide expert repair for Sub-Zero, Wolf, Thermador, and Miele appliances, ensuring comprehensive care for your luxury kitchen.
Explore more
Other brands we service
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.