GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Speed Queen Appliance Repair Specialists in Fort Mill, SC
Same-day Speed Queen repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Welcome to Star Appliance, your trusted local partner for expert Speed Queen appliance repair in Fort Mill, SC, and the surrounding communities. We understand the value of reliable, durable appliances, and Speed Queen stands out for its robust performance in laundry rooms across Charlotte, Fort Mill, Matthews, and Waxhaw. Our skilled technicians at Star Appliance specialize in servicing premium appliance brands, bringing the same meticulous attention to detail to your Speed Queen washer or dryer as we do to other high-end names like Sub-Zero, Wolf, Thermador, Viking, and Miele. We pride ourselves on providing efficient and effective repair solutions, ensuring your Speed Queen appliances continue to deliver the exceptional performance you expect. When you experience an issue, our team is equipped with the knowledge and tools to diagnose and resolve it promptly, minimizing disruption to your home routine. We believe in transparent service, which is why we offer a straightforward diagnostic fee of $120. This fee is completely waived if you proceed with our repair service, ensuring you only pay for the solution your appliance needs. Choosing Star Appliance means opting for quality, reliability, and local expertise, dedicated to getting your Speed Queen appliances back in perfect working order. We’re committed to serving our neighbors with integrity and professional care.
Updated
Our trucks & technicians
Common Speed Queen appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Washer not spinning
Your Speed Queen washer completes a wash cycle but the drum doesn't spin to extract water, leaving clothes soaking wet. This often indicates an issue with the motor, drive belt, or the lid switch mechanism preventing the spin cycle from engaging properly. It can also be accompanied by unusual noises or a lack of drum movement.
Dryer not heating
The dryer runs, the drum tumbles, but clothes remain damp and cold at the end of a cycle. This suggests a problem with the heating element, thermal fuse, or thermostat, preventing the dryer from generating the necessary heat to dry your laundry effectively. You might notice the air inside the dryer is cold or barely warm.
Loud banging noise
Your Speed Queen washer or dryer produces excessive banging, rattling, or thumping sounds during operation, especially during the spin cycle for washers or when the dryer drum rotates. This often points to unbalanced loads, worn drum rollers, or issues with the suspension system that stabilizes the appliance. Persistent loud noises are a clear indicator of a problem.
Washer leaking water
Puddles of water appear around the base of your Speed Queen washing machine during or after a cycle. Leaks can stem from cracked hoses, a faulty water inlet valve, a compromised pump seal, or even an overflowing tub due to a drainage issue. Identifying the source of the leak quickly is important to prevent water damage.
Dryer taking too long
Your clothes are eventually dry, but the Speed Queen dryer requires multiple cycles or significantly longer times than usual to achieve dryness. This can be caused by a clogged vent system restricting airflow, a partially failing heating element, or a malfunctioning moisture sensor. Reduced drying efficiency often leads to higher energy consumption.
Likely causes
What we typically find when we diagnose these symptoms.
Worn drive belt
For both washers and dryers, a worn, stretched, or broken drive belt can prevent the drum from spinning or tumbling. This belt connects the motor to the drum, transmitting power for movement. If it slips or breaks, the appliance may run but fail to agitate or spin properly.
Clogged dryer vent
A buildup of lint and debris in the dryer vent system is a common cause of poor drying performance and overheating. Restricted airflow prevents moisture from escaping efficiently and can cause the heating element to cycle off prematurely. This not only increases drying time but also poses a fire hazard.
Faulty lid switch
In Speed Queen washers, a malfunctioning lid switch or door latch sensor prevents the machine from entering the spin cycle for safety reasons. If the switch doesn't detect the lid as closed and secured, the washer will not proceed, resulting in very wet clothes. This is a common safety mechanism failure.
Defective heating element
When a Speed Queen dryer stops producing heat, a common culprit is a burned-out heating element. The element coil can break over time, preventing it from generating the necessary warmth for drying. Other related components like thermal fuses or thermostats can also cause similar no-heat symptoms.
Unbalanced load/suspension issues
Loud banging or vibrating noises in a washer can often be attributed to an unbalanced load of laundry, especially heavy items. However, if this persists with balanced loads, it may indicate worn suspension rods, springs, or shock absorbers designed to stabilize the drum. Dryer rattling can be from worn drum rollers.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or smoke
If you detect a burning smell, especially plastic or electrical, or see any smoke coming from your Speed Queen appliance, immediately unplug it and turn off the corresponding circuit breaker. This indicates a serious electrical fault that could pose a fire hazard.
Significant water leak
A continuous or rapidly accumulating water leak that cannot be contained by towels should prompt you to turn off the water supply to the washer and call for service. Prolonged water leakage can lead to extensive damage to your flooring and home structure.
Gas smell (gas dryers)
For Speed Queen gas dryers, if you ever smell natural gas, evacuate your home immediately and contact your gas provider and emergency services from a safe location. Do not use any electrical switches or appliances, as this could ignite the gas.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check power and circuit
Ensure your Speed Queen appliance is securely plugged into a functioning electrical outlet. Verify that the circuit breaker for the laundry area hasn't tripped; sometimes a simple reset can resolve power issues. Try plugging in another small appliance to confirm the outlet itself is live.
- 2
Examine water supply
For washers, ensure both hot and cold water supply valves are fully open and hoses are not kinked. A restricted water flow can prevent the machine from filling or even starting a cycle. Check the screens on the water inlet valves for any debris that might be blocking flow.
- 3
Clear dryer lint trap
A full lint trap severely restricts airflow in your Speed Queen dryer, leading to longer drying times and potential overheating. Always clean the lint trap before or after every load. Also, check the exterior dryer vent hood for any visible blockages like bird nests or debris.
- 4
Verify load balance
For washers, an unbalanced load can cause excessive vibrations, banging, or prevent the spin cycle from engaging. Redistribute clothes evenly around the drum, especially heavy items like towels or jeans, and try running the cycle again. This often resolves noise issues.
- 5
Check door or lid latch
Speed Queen washers and dryers have safety mechanisms that prevent operation if the door or lid is not securely closed. Ensure the lid or door is firmly shut and the latch clicks into place. A slightly ajar door can prevent the appliance from starting or completing a cycle.
- 6
Reset the appliance
Sometimes, electronic control boards can experience temporary glitches. Try unplugging your Speed Queen appliance from the wall outlet for 5-10 minutes, then plug it back in. This hard reset can occasionally clear minor faults and restore normal operation.
- 7
Inspect drain hose
For washing machines, check the drain hose for kinks or blockages where it connects to the standpipe or utility sink. A restricted drain hose can prevent water from exiting the tub, leading to cycle errors or standing water in the drum. Ensure it's not pushed too far down the drain pipe either.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The final cost for your Speed Queen appliance repair can vary significantly based on the specific part needed and the complexity of the labor involved. Factors influencing the price include whether a major component like a motor or control board needs replacement versus a simpler part like a belt or sensor. Access to the failing component within the appliance also plays a role in labor time and overall expense.
Speed Queen Appliance Types We Repair
Speed Queen Refrigerator RepairSpeed Queen Freezer RepairSpeed Queen Dryer RepairSpeed Queen Oven RepairSpeed Queen Range RepairSpeed Queen Stove RepairSpeed Queen Cooktop RepairSpeed Queen Ice Maker RepairSpeed Queen Wine Cooler RepairSpeed Queen Commercial Kitchen Appliance RepairSpeed Queen Commercial Refrigerator RepairSpeed Queen Commercial Freezer RepairSpeed Queen Commercial Oven RepairSpeed Queen Appliance Repair
Common Speed Queen Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
$120 service call (waived with repair). We provide a written estimate before starting any repair. We use genuine Speed Queen OEM parts wherever possible to ensure compatibility and longevity.
Star Appliance — Speed Queen repair specialists
Based in Fort Mill. Speed Queen parts in stock. Same-day dispatch when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you specialize in Speed Queen appliance repair?
Yes, Star Appliance technicians are highly experienced in repairing Speed Queen washers and dryers. We understand the unique engineering of these durable machines and are equipped with the knowledge and tools to provide effective solutions for various models. Our expertise ensures your Speed Queen receives specialized care.
How quickly can Star Appliance schedule a repair for my Speed Queen?
We strive to offer prompt service appointments for our customers in Fort Mill, Charlotte, Matthews, and Waxhaw. While scheduling depends on technician availability, we aim to address your Speed Queen repair needs as quickly as possible to minimize inconvenience. Contact us to find our earliest availability.
Which areas do you serve for Speed Queen repairs?
Star Appliance proudly serves the greater Charlotte area, including Fort Mill, SC, and nearby cities such as Matthews and Waxhaw, NC. Our local presence allows us to provide timely and reliable Speed Queen repair services right to your doorstep within these communities.
What is your diagnostic fee for Speed Queen repairs?
Our diagnostic service call fee is $120. This fee covers the cost of a technician visiting your home to thoroughly assess the issue with your Speed Queen appliance. Should you choose to proceed with our recommended repair, this $120 diagnostic fee will be completely waived from your total bill.
Do you offer a warranty on your Speed Queen appliance repairs?
Yes, Star Appliance stands behind our repair work. We offer a standard warranty on both parts and labor for all Speed Queen appliance repairs we perform. Specific warranty details will be provided at the time of service, ensuring you have peace of mind regarding the longevity of your repair.
Explore more
Other brands we service
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.