GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Samsung Appliance Repair Specialists in Fort Mill, SC
Same-day Samsung repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Welcome to Star Appliance, your trusted local expert for Samsung appliance repair right here in Fort Mill, SC, and across the wider Charlotte metropolitan area. We understand how essential your Samsung appliances are to your daily routine, from keeping your food fresh to ensuring your laundry is clean. When a Samsung refrigerator, washer, dryer, oven, or dishwasher encounters an issue, it can disrupt your entire household. Our skilled technicians at Star Appliance are highly experienced in diagnosing and resolving a comprehensive range of problems unique to Samsung appliances, utilizing specialized knowledge to restore functionality efficiently and effectively. We proudly extend our reliable repair services to residents in Charlotte, Fort Mill, Matthews, and Waxhaw, ensuring that professional help is always within reach when you need it most. While we excel with Samsung, our expertise also covers other premium brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele, reflecting our commitment to high-quality appliance care. We believe in transparent service, which is why our $120 service call fee is completely waived if you proceed with the repair. At Star Appliance, we prioritize getting your Samsung appliance back in perfect working order with minimal fuss, providing peace of mind through dependable local service you can count on.
Updated
Our trucks & technicians
Common Samsung appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Appliance not powering on
Your Samsung appliance shows no signs of life, meaning the display is blank, and it doesn't respond when you try to start a cycle. This could apply to a refrigerator, washer, dryer, or oven, indicating a complete loss of electrical power or a control issue.
Unusual noises or vibrations
You notice loud grinding, squealing, buzzing, or clanking sounds coming from your appliance during operation. These noises often indicate a problem with internal mechanical components, such as motors, pumps, or bearings, that require attention.
Leaks or water pooling
There is visible water leaking from or pooling around the base of your washing machine, dishwasher, or refrigerator. This symptom suggests a breach in a water line, a faulty pump, a damaged seal, or a clogged drain system.
Ineffective performance
Your Samsung appliance is running but not performing its primary function effectively. This might include a refrigerator not cooling adequately, a washer not cleaning clothes properly, or a dryer not thoroughly drying items after a full cycle. This often points to a component failure affecting core functionality.
Likely causes
What we typically find when we diagnose these symptoms.
Power supply issues
Many appliance malfunctions begin with power. A loose power cord, a tripped circuit breaker in your home's electrical panel, or a faulty wall outlet can prevent your Samsung appliance from turning on or operating correctly. Internal wiring issues or control board problems can also interrupt the power flow.
Component wear and tear
Over time, various internal components like pumps, motors, heating elements, or sensors can naturally wear out. For instance, a worn-out drain pump in a washer can lead to draining issues, or a failing compressor in a refrigerator can cause insufficient cooling, requiring replacement.
Clogged filters or lines
Accumulated lint in a dryer's vent, food debris in a dishwasher filter, or a blocked water inlet line for a refrigerator's ice maker can significantly impair performance. These clogs restrict the necessary flow of air, water, or other substances, leading to poor operational efficiency.
Sensor or control board malfunction
Modern Samsung appliances rely heavily on electronic sensors and sophisticated control boards to regulate their functions. If a sensor gives inaccurate readings or a control board experiences a glitch, it can lead to erratic behavior, incorrect cycles, or a complete operational shutdown, necessitating professional diagnostics and potential replacement.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or smoke
If you detect a burning smell or see smoke emanating from your Samsung appliance, immediately unplug it and call for professional service to address potential electrical hazards.
Significant water leak
A continuous or large volume of water leaking from your appliance could cause significant property damage. Turn off the water supply to the appliance and contact a technician promptly.
Gas odor (gas appliances)
If you own a Samsung gas oven or dryer and smell gas, turn off the appliance, open windows for ventilation, evacuate the area, and contact your gas provider and a certified technician immediately.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check power connections
Ensure your Samsung appliance is securely plugged into a functioning electrical outlet. Verify that the power cord is not damaged or frayed. Sometimes, a simple reseating of the plug can resolve power-related issues.
- 2
Inspect circuit breaker
Locate your home's electrical panel and check if the circuit breaker corresponding to your appliance has tripped. If it's in the 'off' position, flip it completely to 'off' then back to 'on.' Avoid resetting repeatedly if it trips again immediately.
- 3
Verify water supply valves
For washing machines, dishwashers, and refrigerators with ice makers, ensure that the water supply valves are fully open. A closed or partially closed valve can prevent the appliance from filling with water or producing ice.
- 4
Clean lint filter (dryers)
Before each use, always clean the lint filter in your Samsung dryer. A clogged lint filter restricts airflow, reduces drying efficiency, and can be a fire hazard. Also, visually check the exhaust vent for any obvious blockages.
- 5
Examine door seals
Check the rubber door seals on refrigerators, freezers, dishwashers, and washing machines for any tears, cracks, or debris. A damaged or dirty seal can lead to leaks, inefficient cooling/heating, or improper operation.
- 6
Review appliance settings
Confirm that your Samsung appliance is set to the correct cycle or temperature for its intended use. Sometimes, an incorrect setting or a child lock feature can be inadvertently activated, leading to perceived malfunctions.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost to repair a Samsung appliance can vary significantly based on the specific part that needs replacement and the complexity of the labor involved. Minor fixes like a thermal fuse or a drain hose might fall on the lower end, while major component replacements such as a compressor, control board, or washer motor could be at the higher end of the spectrum. Pricing also considers the cost of specialized parts unique to Samsung models.
Samsung Appliance Types We Repair
Samsung Refrigerator RepairSamsung Freezer RepairSamsung Dryer RepairSamsung Oven RepairSamsung Range RepairSamsung Stove RepairSamsung Cooktop RepairSamsung Ice Maker RepairSamsung Wine Cooler RepairSamsung Commercial Kitchen Appliance RepairSamsung Commercial Refrigerator RepairSamsung Commercial Freezer RepairSamsung Commercial Oven RepairSamsung Appliance Repair
Common Samsung Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
$120 service call (waived with repair). We provide a written estimate before starting any repair. We use genuine Samsung OEM parts wherever possible to ensure compatibility and longevity.
Star Appliance — Samsung repair specialists
Based in Fort Mill. Samsung parts in stock. Same-day dispatch when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Does Star Appliance specialize in Samsung appliance repairs?
Yes, Star Appliance has extensive experience and specialized knowledge in repairing a wide range of Samsung appliances. Our technicians are familiar with the common issues and intricacies of Samsung refrigerators, washers, dryers, ovens, and dishwashers, ensuring accurate diagnostics and effective solutions tailored to your specific model.
How quickly can Star Appliance schedule a repair service?
We strive to offer prompt and convenient service. Please contact us directly to discuss your specific repair needs and we will do our best to schedule an appointment that fits your busy schedule, aiming for the earliest possible availability in your area.
Which cities does Star Appliance serve?
Star Appliance provides professional repair services to several communities in the greater Charlotte area. Our service coverage includes Fort Mill, SC, and the nearby North Carolina cities of Charlotte, Matthews, and Waxhaw, ensuring local access to expert appliance care.
What is the diagnostic fee, and how does it work?
Our diagnostic service call is $120. This fee covers the cost for a technician to visit your home, inspect your Samsung appliance, and accurately determine the problem. If you decide to proceed with the recommended repair, this $120 service call fee will be completely waived from your total repair cost.
Does Star Appliance offer a warranty on Samsung repairs?
Yes, we stand by the quality of our work and the parts we use. All our Samsung appliance repairs come with a warranty to give you confidence in our service. Specific warranty details will be provided at the time of your repair completion, ensuring your satisfaction.
Explore more
Other brands we service
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.