GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
KitchenAid Appliance Repair Specialists in Fort Mill, SC
Same-day KitchenAid repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Welcome to Star Appliance, your trusted local partner for expert KitchenAid appliance repair in Fort Mill, SC, and surrounding areas. We understand that your KitchenAid appliances are vital to your home's daily operations, from refrigerators preserving your food to dishwashers keeping your kitchen tidy and ovens baking your family's favorite meals. When an issue arises, you need prompt, reliable service from technicians who truly understand the intricacies of this popular brand. At Star Appliance, we proudly specialize in the meticulous repair of KitchenAid appliances, ensuring that our team is well-versed in diagnosing and resolving a wide array of problems efficiently and effectively. Our commitment to excellence extends to our comprehensive service for other premium brands including Sub-Zero, Wolf, Thermador, Viking, and Miele, reflecting our dedication to high-quality appliance care. We serve the communities of Charlotte, Fort Mill, Matthews, and Waxhaw, bringing professional and friendly service directly to your door. Our process begins with a transparent diagnostic service call, priced at $120, which is entirely waived should you choose to proceed with our recommended repair. This policy ensures you receive a clear understanding of your appliance's needs without hidden costs. Trust Star Appliance to restore your KitchenAid appliance to optimal performance, backed by our local expertise and customer-first approach.
Updated
Our trucks & technicians
Common KitchenAid appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Refrigerator Not Cooling
If your KitchenAid refrigerator is running but not maintaining its set temperature, you may notice food spoiling quickly or ice cream feeling soft. This can manifest as inconsistent cooling, with some areas colder than others, or a complete lack of cold air throughout the fresh food and freezer compartments.
Dishwasher Not Draining
A common sign of a problem is finding a pool of standing water at the bottom of your KitchenAid dishwasher after a cycle has completed. This indicates that the appliance is unable to properly expel the wash water, which can also lead to foul odors and unhygienic conditions inside the tub.
Oven Not Heating
When your KitchenAid oven fails to reach the desired temperature or heats unevenly, baking and cooking become challenging. You might notice that food takes significantly longer to cook, or that dishes come out undercooked in some spots and overcooked in others, indicating a heating element or igniter issue.
Excessive Ice Buildup
For KitchenAid refrigerators, an accumulation of ice within the freezer compartment beyond normal frost, or visible ice behind panels, is a key symptom. This often points to issues with the defrost system, leading to restricted airflow and reduced cooling efficiency.
Likely causes
What we typically find when we diagnose these symptoms.
Clogged Condenser Coils
Dust, pet hair, and debris can accumulate on refrigerator condenser coils, restricting airflow. This makes the compressor work harder, leading to inefficient cooling and potential overheating, which can shorten the appliance's lifespan. Regular cleaning is crucial for optimal performance.
Faulty Dishwasher Drain Pump
If your KitchenAid dishwasher isn't draining, a common culprit is a malfunctioning drain pump or a clog within the pump itself. Debris like food particles, broken glass, or even small plastic items can obstruct the impeller, preventing proper water removal after a wash cycle.
Worn Oven Igniter or Element
For gas ovens, a weak or failing igniter may prevent the gas from igniting, leading to no heat. Electric ovens often suffer from a burnt-out heating element, which can either be visibly broken or fail internally, causing the oven to not reach the desired temperature or heat unevenly.
Blocked Refrigerator Defrost Drain
Over time, ice and food particles can clog the defrost drain tube in your refrigerator. When this drain is blocked, melted frost has nowhere to go and often ends up pooling at the bottom of the fresh food compartment or leaking onto your kitchen floor. This can also lead to ice buildup on evaporator coils.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell or Smoke
If you detect a burning smell or see smoke emanating from your KitchenAid appliance, immediately unplug it or shut off its power at the circuit breaker and call for professional service. This indicates a potential electrical fire hazard.
Major Water Leak
Should your KitchenAid dishwasher, refrigerator, or other appliance experience a significant and continuous water leak that risks damaging your flooring or home structure, turn off its water supply and power, then contact a technician promptly.
Gas Odor (Gas Appliances)
If you own a KitchenAid gas range or oven and detect the distinct smell of natural gas, evacuate the area immediately, do not operate any electrical switches, and contact your gas company and a qualified appliance technician from a safe location.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Verify Power Supply
Ensure your KitchenAid appliance is securely plugged into a functioning electrical outlet. Sometimes, a loose plug or a tripped GFCI outlet can be the simple cause of an appliance not working. Test the outlet with another small appliance to confirm it has power.
- 2
Check Circuit Breaker
Go to your home's electrical panel and locate the circuit breaker corresponding to the appliance. A tripped breaker will usually be in an 'off' or middle position. Flip it firmly to the 'off' position first, then back to 'on' to reset it.
- 3
Inspect Refrigerator Coils
For refrigerators, carefully pull the appliance away from the wall and visually inspect the condenser coils, often located at the back or underneath. If they are heavily coated in dust or debris, gently clean them with a brush or vacuum cleaner attachment. Ensure the refrigerator is unplugged before doing this.
- 4
Clean Dishwasher Filter
If your KitchenAid dishwasher isn't draining or cleaning effectively, check the filter located at the bottom of the wash tub. Refer to your owner's manual for instructions on how to safely remove and clean any trapped food particles or debris. Ensure it's reinstalled correctly.
- 5
Examine Oven Door Seal
For ovens not heating properly, visually inspect the gasket or seal around the oven door. Look for any visible gaps, tears, or signs of deterioration. A damaged seal can allow heat to escape, impacting cooking performance and energy efficiency.
- 6
Listen for Unusual Noises
Pay attention to any strange sounds coming from your appliance. Clicking, humming, grinding, or loud banging noises can often indicate a specific component failure. Noticing when these sounds occur can provide valuable information for diagnosis.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of KitchenAid appliance repair varies significantly depending on the specific part needing replacement, the complexity of the repair, and the labor involved. Minor fixes like a door switch or a thermostat replacement typically fall on the lower end, while major components such as a compressor or control board will increase the overall cost. Accessibility to the faulty component can also influence the labor time required.
KitchenAid Appliance Types We Repair
KitchenAid Refrigerator RepairKitchenAid Freezer RepairKitchenAid Dryer RepairKitchenAid Oven RepairKitchenAid Range RepairKitchenAid Stove RepairKitchenAid Cooktop RepairKitchenAid Ice Maker RepairKitchenAid Wine Cooler RepairKitchenAid Commercial Kitchen Appliance RepairKitchenAid Commercial Refrigerator RepairKitchenAid Commercial Freezer RepairKitchenAid Commercial Oven RepairKitchenAid Appliance Repair
Common KitchenAid Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
$120 service call (waived with repair). We provide a written estimate before starting any repair. We use genuine KitchenAid OEM parts wherever possible to ensure compatibility and longevity.
Star Appliance — KitchenAid repair specialists
Based in Fort Mill. KitchenAid parts in stock. Same-day dispatch when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Does Star Appliance specialize in KitchenAid appliance repair?
Yes, Star Appliance proudly specializes in the repair of KitchenAid appliances. Our skilled technicians possess extensive experience with a wide range of KitchenAid models, ensuring knowledgeable and efficient service for your specific appliance needs.
How quickly can I expect service for my KitchenAid appliance?
We understand the urgency of appliance repairs and strive to provide prompt service. While scheduling depends on current demand and parts availability, we aim to address your KitchenAid repair needs as swiftly as possible to minimize disruption.
What areas does Star Appliance serve for KitchenAid repairs?
Star Appliance provides expert KitchenAid repair services across several communities. Our service area includes Fort Mill, SC, as well as Charlotte, Matthews, and Waxhaw. We are dedicated to serving our local neighbors with quality repairs.
What is the diagnostic fee for a KitchenAid appliance repair?
Our diagnostic service call for a KitchenAid appliance is $120. This fee provides a thorough assessment of your appliance's issue. We happily waive this $120 diagnostic charge if you proceed with the recommended repair through Star Appliance.
What other appliance brands does Star Appliance service?
In addition to our specialization in KitchenAid, Star Appliance also expertly services a selection of high-end brands. Our technicians are trained and experienced with Sub-Zero, Wolf, Thermador, Viking, and Miele appliances.
Explore more
Other brands we service
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.