GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Oven Repair Services
Same-day oven repair from Star Appliance — all major brands.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Welcome to Star Appliance, your trusted local partner for expert oven repair services across Fort Mill, SC, and surrounding areas. We understand that a malfunctioning oven can disrupt your daily routine, whether you're a seasoned home cook or simply preparing family meals. Our dedicated team of professional technicians is here to provide efficient and reliable solutions to get your kitchen back in perfect working order. We proudly serve homeowners in Charlotte, Fort Mill, Matthews, and Waxhaw, ensuring that help is always within reach when you need it most. Specializing in high-end brands, our technicians are extensively trained and equipped to handle the intricacies of Sub-Zero, Wolf, Thermador, Viking, and Miele ovens, ensuring precision and quality in every repair. We believe in transparent service, which is why our standard $120 service call diagnostic fee is always waived when you proceed with the repair, offering you peace of mind and straightforward pricing. At Star Appliance, we pride ourselves on our commitment to customer satisfaction, delivering timely and effective repairs with a friendly, local-business touch. Trust us to restore your oven's performance, allowing you to get back to enjoying your culinary endeavors without interruption.
Updated
Our trucks & technicians
Common Oven Repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Oven Not Heating
If your oven fails to heat up at all, or only reaches a lukewarm temperature, it's a clear sign something is amiss. This can affect cooking times and prevent food from being properly prepared. Both electric and gas ovens can experience this issue due to various component failures.
Uneven Baking or Roasting
Food that comes out burnt on one side and undercooked on the other indicates an uneven heating problem. This can be frustrating for home cooks and suggests a problem with temperature regulation or heat distribution within the oven cavity. It often points to a specific component malfunction.
Oven Door Not Closing
A door that doesn't seal properly allows heat to escape, leading to inefficient cooking and increased energy consumption. This can be caused by damaged hinges, a faulty latch, or a worn-out door gasket. A poorly sealing door will also prevent the oven from reaching and maintaining its set temperature.
Self-Clean Cycle Failure
Many high-end ovens feature a self-cleaning function, but if this cycle stops prematurely, doesn't lock the door, or doesn't clean effectively, there's likely an issue. This often relates to the door lock mechanism, temperature sensor, or the main control board, which manages the intense heat required for cleaning.
Digital Display Malfunctions
If your oven's digital display is flickering, blank, showing incorrect temperatures, or has unresponsive buttons, it signals a problem with the control panel or its associated electronics. This can make it impossible to set cooking modes or temperatures accurately, rendering the oven difficult to use.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty Heating Element
If your electric oven isn't heating or heats unevenly, a burnt-out or failing heating element is a common culprit. Over time, these elements can degrade or break, preventing the oven from reaching or maintaining the desired temperature. Our technicians can diagnose and replace a faulty element, restoring proper heat distribution.
Igniter Malfunction
For gas ovens, a common cause for no heat or slow heating is a failing igniter. The igniter is responsible for both generating the spark to light the gas and acting as a safety device. If it's weak or cracked, it won't be able to ignite the gas consistently, leading to heating issues or a complete lack of heat.
Control Board Issues
The control board is the 'brain' of your modern oven, managing functions like temperature, cooking cycles, and display. If your oven has erratic temperatures, unresponsive buttons, or a blank display, a malfunctioning control board could be the cause. This complex component often requires professional diagnosis and replacement.
Temperature Sensor Failure
The oven's temperature sensor monitors the internal temperature and relays that information to the control board. If this sensor is faulty, it can send inaccurate readings, leading to your oven overheating or underheating. A professional can test the sensor's continuity and accuracy to determine if it needs replacement.
Defective Door Switch
Many modern ovens have a door switch that signals to the control board whether the door is properly closed. If this switch is faulty or stuck open, the oven might not start heating, especially in self-cleaning modes, as a safety precaution. Our technicians can inspect and replace this small but crucial component.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Smell of Gas (Gas Ovens)
If you detect a distinct smell of gas around your oven, especially without the oven being on, immediately turn off the gas supply and ventilate your home. Do not use the oven and contact a professional technician or your gas company immediately.
Burning Smell or Smoke
A persistent burning smell, especially one accompanied by visible smoke or sparking from within the oven, indicates a serious electrical issue or a component overheating. Turn off the oven and disconnect power at the breaker if possible, then call for professional service to prevent further damage or fire risk.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check the Power Supply
First, ensure your oven is properly plugged into a functional outlet. If it's an electric oven not turning on, check your home's circuit breaker box to see if a breaker has tripped. For gas ovens, verify the gas shut-off valve behind the range is in the 'on' position.
- 2
Verify Oven Settings
Sometimes, the simplest solution is the correct one. Confirm that the oven is set to the correct cooking mode (bake, broil, etc.) and temperature. Ensure any delay start or timer functions are not active and preventing the oven from starting immediately.
- 3
Inspect Interior Lights
If the oven light isn't working, it could indicate a general power issue or just a burnt-out bulb. If the light works but the oven doesn't heat, it narrows down the problem away from a complete power failure, suggesting an issue with the heating components themselves.
- 4
Examine the Door Seal
Visually inspect the rubber or silicone gasket around your oven door. A damaged, torn, or loose seal can allow heat to escape, leading to inefficient heating and longer cooking times. Ensure the door latches completely when closed, as some ovens won't heat if the door isn't properly secured.
- 5
Listen for Igniter Click (Gas Ovens)
If you have a gas oven and it's not heating, listen carefully for a clicking sound when you turn it on. This sound indicates the igniter is attempting to spark. If you don't hear a click or the gas doesn't light, it could point to an igniter issue. Be aware of any gas smell.
- 6
Review Oven Display for Codes
Modern ovens often display error codes when there's an internal fault. If your oven's digital display shows a code, consult your owner's manual for its meaning. This information can be helpful for our technicians during diagnosis.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of oven repair varies depending on the specific part needing replacement, the complexity of the repair, and the brand of your appliance. Simple fixes like a heating element are often on the lower end, while control board replacements or igniter assemblies can be more involved and costly. Our technician will provide a detailed estimate after diagnosing the issue.
Oven Repair We Provide
IgniterBake ElementBroil ElementThermostatControl BoardConvection FanDoor HingeDoor SealGlass ReplacementSurface ElementKnobsSelf-clean LockLight BulbSpark ModuleSafety ValveInstallationReplacementHaul-away / Removal
Common Oven Repair Issues We Fix
Not reaching set temperature
Burners not igniting
Uneven baking or cooking
Self-clean not working
Control panel error codes
Gas smell or igniter issues
Service Pricing
$120 service call
- FREE if you proceed with the repair
- Written estimate before any work begins.
Brands We Service
★ Specialty / authorized service provider
Star Appliance — Oven Repair
Based in Fort Mill. Service trucks dispatched across our coverage zone.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
How quickly can Star Appliance schedule an oven repair service?
We strive for prompt service and understand the urgency of appliance repairs. Please contact our office directly to discuss current availability and schedule an appointment that works best for you. Our goal is to address your oven repair needs as efficiently as possible across Fort Mill, Charlotte, Matthews, and Waxhaw.
What oven brands does Star Appliance service?
Star Appliance specializes in the repair of premium oven brands. Our expert technicians are trained and experienced in servicing Sub-Zero, Wolf, Thermador, Viking, and Miele ovens. We focus on these high-quality brands to ensure the best possible repair service for our customers.
Are your oven repair technicians licensed and experienced?
While we don't list specific licenses, Star Appliance employs professional and experienced technicians who are factory-trained on the high-end brands we service, including Sub-Zero, Wolf, Thermador, Viking, and Miele. They regularly update their skills to provide expert and reliable oven repairs.
What is Star Appliance's diagnostic fee for oven repair?
Our standard diagnostic service call fee for oven repair is $120. This fee covers the technician's visit to your home and their assessment of the appliance. Importantly, this $120 diagnostic fee is completely waived if you choose to proceed with the recommended repair.
Does Star Appliance offer a warranty on oven repairs?
Star Appliance stands behind the quality of our oven repairs. Specific warranty details for parts and labor will be provided by your technician during the service visit. We aim to ensure your complete satisfaction and confidence in the repairs performed on your oven.
Explore more
Other appliance services
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.