GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Speed Queen Appliance Repair in Matthews, SC
Same-day Speed Queen repair from Star Appliance Repair.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Speed Queen service-call pricing
Applied to the cost of the repair when work is done.
$125Luxury tier
Speed Queen qualifies for our Luxury rate.
Other tiers
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
For discerning homeowners in Matthews who value both performance and enduring quality, Star Appliance Repair is your trusted local expert for Speed Queen appliance service. As a dedicated appliance repair service based in Fort Mill, SC, we understand the unique needs of households in areas like Wesley Chapel, where high-end appliances are often a central part of a well-appointed home. Speed Queen is renowned for its robust construction and exceptional reliability, and our technicians are specifically trained to maintain and repair these premium machines. We also service a range of other respected brands, including Cove, Smeg, Marvel, and Capital, ensuring that whatever your high-performance appliance needs, we have the expertise to address them. At Star Appliance Repair, we pride ourselves on transparent service-call pricing, which is applied to your repair, so you always know what to expect. We are committed to providing efficient, professional, and friendly service to the Matthews community and its surrounding neighborhoods. Whether it's a residential kitchen centerpiece or a commercial appliance in a bustling restaurant, our team is equipped to handle the complexities of high-end appliance repair with precision and care.
Updated
Our trucks & technicians
Types we service
Coverage across every common variation of this appliance category.
- Top Load Washers
- Front Load Washers
- Electric Dryers
- Gas Dryers
- Commercial Washers
- Commercial Dryers
Common Speed Queen appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Appliance not starting
If your Speed Queen appliance refuses to power on, it could be an issue with the power supply, the door latch, or the main control board. Ensure the unit is properly plugged in and the circuit breaker hasn't tripped.
Excessive noise or vibration
Unusual noises such as grinding, rattling, or excessive vibration during operation often indicate problems with the drum bearings, suspension system, or an unbalanced load. Listen carefully to identify the source of the sound.
Water not draining
Failure to drain water is a common symptom that can stem from a clogged drain pump filter, a blocked drain hose, or a malfunctioning drain pump. Check the filter and hose for obstructions first.
Appliance leaking
Leaks can originate from various points, including the door seal, water inlet hoses, drain pump, or internal tub. Inspect the appliance exterior and surrounding floor for water accumulation during and after cycles.
Clothes not clean or dry
If clothes aren't coming out clean, it might be due to insufficient water, improper detergent usage, or a malfunctioning agitator or drum. If clothes remain wet, the issue could be with the heating element or thermostat in dryers.
Likely causes
What we typically find when we diagnose these symptoms.
Worn Door Seal
The rubber gasket around the washing machine door can degrade over time due to constant moisture and friction. This wear can lead to leaks during the wash or rinse cycles. Inspect the seal for tears or a consistently damp appearance.
Clogged Drain Pump Filter
Small items like coins, lint, or buttons can accumulate in the drain pump filter, restricting water flow. If the filter is blocked, water may not drain properly, potentially causing leaks or error codes. This is a common issue in many washing machines.
Faulty Water Inlet Valve
The water inlet valve controls the flow of hot and cold water into the machine. If this valve is malfunctioning, it may not seal correctly, leading to slow filling or dripping even when the cycle is complete. It can also cause the machine to overfill.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell
If you detect a burning smell emanating from your appliance, immediately unplug the unit from the wall outlet. This could indicate an electrical issue or overheating component that poses a fire risk.
Significant Water Leak
A large or rapidly spreading water leak should be addressed promptly. Turn off the water supply to the appliance and unplug it to prevent further water damage and potential electrical hazards.
Smoke or Electrical Sparks
If you witness smoke coming from the appliance or see electrical sparks, cease operation immediately. Unplug the unit and do not attempt to use it until a qualified technician has assessed and repaired the electrical fault.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Water Supply
Ensure that the hot and cold water supply valves connected to the back of your Speed Queen washer are fully open. If they are partially closed, it can restrict water flow and affect wash performance.
- 2
Verify Drain Hose
Confirm that the washing machine's drain hose is not kinked, crushed, or set too low or too high in the standpipe. Proper hose placement is crucial for effective draining and to prevent siphoning or backflow.
- 3
Inspect Power Cord
Visually check the power cord for any signs of damage, fraying, or cuts. Ensure it is securely plugged into a functioning electrical outlet. Do not attempt to repair a damaged cord; call a professional.
- 4
Listen for Unusual Noises
Pay attention to any new sounds your Speed Queen appliance is making during operation. Loud grinding, banging, or excessive vibration can indicate underlying mechanical issues that require professional attention.
- 5
Check for Error Codes
Many modern Speed Queen appliances display error codes when a problem is detected. Consult your owner's manual to identify the code and understand its potential meaning before scheduling service.
Pricing
What affects your final bill.
Diagnostic
Transparent pricing — applied to repair
The final cost for Speed Queen repair depends on the specific issue diagnosed, the complexity of the repair, and the parts needed. Our service call fee is applied towards the total repair cost.
Specialty Speed Queen Service in Matthews
Premium Specialty
Speed Queen Appliances We Repair in Matthews
Speed Queen Refrigerator RepairSpeed Queen Freezer RepairSpeed Queen Dryer RepairSpeed Queen Oven RepairSpeed Queen Range RepairSpeed Queen Stove RepairSpeed Queen Cooktop RepairSpeed Queen Ice Maker RepairSpeed Queen Wine Cooler RepairSpeed Queen Commercial Kitchen Appliance RepairSpeed Queen Commercial Refrigerator RepairSpeed Queen Commercial Freezer RepairSpeed Queen Commercial Oven RepairSpeed Queen Appliance Repair
Common Speed Queen Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Speed Queen Repair Pricing in Matthews
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Genuine Speed Queen OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
Speed Queen repair appointments to Matthews
We dispatch Speed Queen specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Are you specialists in Speed Queen appliance repair?
Yes, Star Appliance Repair has extensive experience with Speed Queen appliances. Our technicians undergo continuous training to stay current with Speed Queen's innovative features and robust engineering, ensuring we provide expert service for your specific model.
How quickly can you service my Speed Queen appliance in Matthews?
We strive to provide prompt service to the Matthews area. Our scheduling is designed to address repair needs efficiently, and we aim to book appointments as soon as possible, often within 1-2 business days, depending on availability.
What areas do you service around Matthews?
Star Appliance Repair proudly services Matthews and extends our professional Speed Queen repair services to nearby communities. This includes Charlotte, Concord, Monroe, Gastonia, and Huntersville, as well as local neighborhoods such as Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence.
How does your service call pricing work for Speed Queen repairs?
We operate with a transparent pricing model. Our service call fee is applied directly to the cost of the repair should you choose to proceed. The final cost depends on the specific appliance, the diagnosis, and the parts required.
Do you offer a warranty on your Speed Queen repairs?
Yes, all repairs performed by Star Appliance Repair come with a comprehensive warranty on both parts and labor. Specific warranty details vary by the repair and parts used, which we will clearly outline for you.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.