GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Dryer Repair in Matthews, SC
Same-day service from Star Appliance — all major brands.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
For residents across Matthews, NC, from the charming Matthews Commercial Historic District to the tranquil neighborhoods around Lake Park, a malfunctioning dryer can quickly disrupt daily routines, creating unexpected inconveniences for busy households. At Star Appliance, we understand the importance of a fully operational home, especially for those maintaining the premium standard of living often found in our community, highlighted by Matthews' median household income of $114,075. We proudly offer specialized dryer repair services designed to bring efficiency and peace of mind back to your home. Our expert technicians are highly skilled in diagnosing and repairing issues across a range of high-end brands that our clients rely on, including Sub-Zero, Wolf, Thermador, Viking, and Miele. Whether your dryer isn't heating effectively, making unusual noises, or simply won't start its cycle, our team is equipped with the profound knowledge and access to authentic parts necessary to restore it to optimal performance. We believe in transparent and fair service for all our valued clients; our $120 diagnostic service call fee is always fully waived when you choose to proceed with the necessary repair work. Star Appliance is committed to providing reliable, professional dryer repair solutions right here in Matthews, ensuring your laundry cycles run smoothly and efficiently with minimal interruption to your day.
Updated
Common Dryer Repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Dryer Not Heating
Your clothes remain damp or cold after a full drying cycle. This indicates a problem with the heating element, thermostat, or thermal fuse, preventing the dryer from generating the necessary warmth to evaporate moisture.
Dryer Not Starting
When you press the start button, nothing happens – no hum, no tumble. This could point to an electrical issue, a faulty door switch, a broken start button, or a problem with the main control board.
Loud Noises During Operation
The dryer produces excessive squealing, grinding, or thumping sounds as it tumbles. These noises often suggest worn drum rollers, idler pulleys, a faulty motor, or even foreign objects caught in the blower wheel.
Dryer Overheating
The dryer gets excessively hot, or your clothes feel unusually warm to the touch after a cycle, sometimes accompanied by a burning smell. This indicates a potential issue with the thermostat, thermal fuse, or restricted airflow.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty Heating Element
The most common reason for a dryer not heating is a burned-out heating element. This component is responsible for generating the hot air needed to dry clothes, and if it fails, only cold air will circulate.
Clogged Vent System
A restricted or clogged exhaust vent prevents hot, moist air from escaping, leading to longer drying times, overheating, and potential fire hazards. Lint buildup is the primary culprit here, reducing efficiency significantly.
Worn Drum Rollers or Belt
Over time, the rollers that support the dryer drum can wear out, causing squeaking or thumping noises. Similarly, a stretched or broken drive belt will prevent the drum from tumbling, leading to no-start issues or loud operational sounds.
Defective Thermal Fuse
The thermal fuse is a safety device designed to blow if the dryer overheats, cutting power to prevent a fire. While a protective measure, its failure often indicates underlying airflow or heating element issues that need addressing.
Malfunctioning Door Switch
The door switch ensures the dryer only operates when the door is securely closed. If this switch becomes faulty or misaligned, the dryer's safety mechanism will prevent it from starting, even if all other components are functional.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell or Smoke
If you notice any burning smell, see smoke coming from your dryer, or observe scorched clothing, immediately unplug the appliance and turn off its gas supply if applicable. This indicates a serious electrical or fire hazard requiring immediate professional attention.
Gas Odor (Gas Dryers)
For gas dryers, if you detect the distinct smell of natural gas, turn off the appliance and open windows. Do not operate any electrical switches. Immediately contact a professional appliance technician or your gas utility company.
Electrical Sparks
Any visible electrical sparks coming from the dryer, especially near the power cord or control panel, are a critical safety concern. Unplug the dryer from the wall immediately to prevent further risk and call a qualified technician.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure the dryer is fully plugged into a working electrical outlet. For electric dryers, verify that the circuit breaker hasn't tripped in your home's electrical panel. For gas dryers, confirm the gas valve is fully open.
- 2
Inspect Lint Trap
Pull out the lint screen and thoroughly clean it before each load. A clogged lint trap severely restricts airflow, reducing drying efficiency and potentially causing overheating. A clean screen is essential.
- 3
Examine Dryer Vent
Visually check the external dryer vent hood on the outside of your home to ensure it's not blocked by lint, debris, or even bird nests. Clear any obstructions to allow proper exhaust.
- 4
Test Door Closure
Make sure the dryer door is completely latched and closed firmly. Many dryers have a safety switch that prevents operation if the door is even slightly ajar. Try opening and re-closing it securely.
- 5
Listen for Startup Sounds
If your dryer isn't starting, listen for any faint hums, clicks, or buzzing when you press the start button. These sounds can sometimes indicate a motor trying to start but failing, or a relay clicking on the control board.
- 6
Verify Cycle Settings
Double-check that you've selected an appropriate drying cycle and heat setting for your load. Sometimes, an incorrect setting like "Air Fluff" or a very low heat setting can mistakenly be perceived as a heating issue.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The total cost for dryer repair can vary based on the specific part needing replacement and the complexity of the labor involved. Simple fixes like a thermal fuse or a new drive belt fall on the lower end, while more intricate issues involving the motor, heating element assembly, or control board may incur higher costs. Our technicians will provide a detailed estimate after diagnosis.
Dryer Repair in Matthews
Matthews residents and businesses count on Star Appliance for fast, reliable dryer repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Common Dryer Repair Issues We Fix in Matthews
Not heating or taking too long
Drum not turning
Excessive noise during operation
Overheating or shutting off mid-cycle
Burning smell
Door latch broken
Pricing in Matthews
$120 service call
- FREE if you proceed with the repair
- Written estimate before any work begins.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
Visit Star Appliance or schedule a service call to Matthews
We're based in Fort Mill and serve customers across Matthews.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Our trucks & technicians
Brands We Service in Matthews
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★Bertazzoni★
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★Cove★
BlueStar★
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★Marvel★
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GE Profile
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Frequently Asked Questions
How quickly can Star Appliance schedule a dryer repair in Matthews?
We strive to offer prompt service to our Matthews clients. While availability can vary, we typically aim to schedule diagnostic appointments within a few business days, often sooner. Our goal is to get your dryer working again as quickly and efficiently as possible.
Which dryer brands does Star Appliance service?
Star Appliance specializes in premium brand dryer repair. We service a select range of high-end models, including Sub-Zero, Wolf, Thermador, Viking, and Miele. Our technicians are trained and experienced with these specific brands.
Are your dryer repair technicians experienced and qualified?
Absolutely. Our technicians are highly experienced professionals with specialized training in high-end appliance repair. They are dedicated to delivering precise diagnostics and effective repairs, ensuring your dryer is handled with the utmost care and expertise.
What is the diagnostic fee for dryer repair and how does it work?
Our standard diagnostic service call fee is $120. However, this fee is completely waived if you decide to proceed with the recommended dryer repair service. You only pay for the repair itself, providing clear and straightforward pricing.
Does Star Appliance serve my specific area within Matthews?
Yes, Star Appliance proudly serves all areas of Matthews, including neighborhoods like Wesley Chapel, the Matthews Commercial Historic District, Lake Park, and Providence. We also extend our services to nearby cities such as Charlotte, Fort Mill, and Waxhaw.
Explore more
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.