GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Expert GE Monogram Appliance Repair in Matthews, NC
Same-day GE Monogram repair from Star Appliance Repair.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
GE Monogram service-call pricing
Applied to the cost of the repair when work is done.
$125Luxury tier
GE Monogram qualifies for our Luxury rate.
Other tiers
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your GE Monogram appliances, the pinnacle of professional-grade luxury, require expert attention in the discerning community of Matthews, Star Appliance Repair is your trusted local partner. We understand that your high-end kitchen, whether gracing the elegant streets of Providence or nestled within the tree-lined neighborhoods near Idlewild, represents a significant investment in your home's functionality and aesthetic. Our seasoned technicians specialize in the meticulous repair of built-in refrigeration, professional ranges, precise cooktops, and quiet dishwashers, ensuring your premium appliances perform at their peak. From routine maintenance to complex diagnostics, we approach every service call with the precision and care befitting brands like Sub-Zero, Wolf, Miele, and Thermador, recognizing that your GE Monogram suite is in a league of its own. We are dedicated to preserving the integrity and performance of your luxury kitchen appliances, offering reliable service that matches the quality of your installations. Serving not just Matthews but also extending our expertise to Fort Mill, SC, and the greater Charlotte, NC area, including Waxhaw and Stallings, we pride ourselves on prompt, professional service. We know that a well-functioning kitchen is the heart of a home, especially in a community known for its charm and professional residents, and we are committed to restoring yours with efficiency and a deep understanding of your needs. Our commitment extends to offering service calls starting from just $99, which is applied to the repair if you proceed with our expert services, ensuring transparency and value for our neighbors.
Updated
Our trucks & technicians
Common GE Monogram appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling properly
The refrigerator or freezer compartment is not maintaining the set temperature, leading to potential food spoilage. This can manifest as lukewarm food or ice melting in the freezer section.
Excessive noise
Unusual sounds like buzzing, grinding, or rattling are coming from the appliance. These noises may occur consistently or intermittently, often indicating a problem with internal components or the compressor.
Leaking water
Water is pooling around the base of the appliance or inside the compartments. This often points to a clog in the defrost drain system or a problem with the water supply line.
Appliance not starting
The unit shows no signs of power; the lights may not turn on, and there's no operational sound. This could stem from an electrical issue, a faulty control board, or a tripped breaker.
Ice maker not functioning
The ice maker is not producing ice, producing small or hollow cubes, or is leaking water. This often involves issues with the water line, the mold fill, or the internal mechanism.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or electrical smoke
If you detect a burning odor or see smoke emanating from your appliance, immediately unplug the unit and refrain from using it. This indicates a serious electrical fault that requires professional attention.
Significant water flooding
A large amount of water is leaking from the appliance, causing potential water damage to your floors and surrounding areas. Shut off the water supply to the appliance if possible and contact a repair technician.
Specialty GE Monogram Service in Matthews
Premium Specialty
GE Monogram Appliances We Repair in Matthews
GE Monogram Refrigerator RepairGE Monogram Freezer RepairGE Monogram Dryer RepairGE Monogram Oven RepairGE Monogram Range RepairGE Monogram Stove RepairGE Monogram Cooktop RepairGE Monogram Ice Maker RepairGE Monogram Wine Cooler RepairGE Monogram Commercial Kitchen Appliance RepairGE Monogram Commercial Refrigerator RepairGE Monogram Commercial Freezer RepairGE Monogram Commercial Oven RepairGE Monogram Appliance Repair
Common GE Monogram Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
GE Monogram Repair Pricing in Matthews
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Genuine GE Monogram OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
GE Monogram repair appointments to Matthews
We dispatch GE Monogram specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
What GE Monogram appliances do you repair?
We specialize in the expert repair of a wide range of GE Monogram built-in appliances. This includes professional ranges, cooktops, refrigeration units, and dishwashers. Our technicians are trained to handle the specific complexities of these high-end models.
How quickly can you repair my GE Monogram appliance?
We strive to provide prompt service, especially for our neighbors in Matthews and surrounding areas like Sardis Forest. We understand the importance of your luxury kitchen and aim to schedule appointments as quickly as possible, often within 24-48 hours, depending on availability.
Are your technicians certified for GE Monogram repairs?
Yes, our technicians are highly trained and experienced in repairing premium appliance brands, including GE Monogram. They possess the specialized knowledge required for these sophisticated, professional-grade machines.
What is your service call fee?
Our standard service call fee starts from $99. This fee covers the technician's visit and initial diagnosis. Importantly, if you choose to proceed with the recommended repair, the service call fee is fully applied towards the total cost of the repair.
Do you service GE Monogram appliances outside of Matthews?
Absolutely. While we are based in Fort Mill, SC, we proudly serve a broad area including Matthews, NC, Charlotte, NC, Waxhaw, NC, and other nearby communities. We are your local experts for GE Monogram appliance needs across the region.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.