GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Cove Appliance Repair in Matthews, SC
Same-day Cove repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your sophisticated Cove appliance requires expert attention in Matthews, Star Appliance is your trusted local partner for unparalleled repair services. Specializing in high-end kitchen equipment, our factory-trained technicians possess extensive knowledge and experience with the unique engineering of Cove dishwashers and other luxury units. We understand that residents in Matthews, particularly within upscale communities like Wesley Chapel and Lake Park, invest in Cove for its exceptional performance and seamless integration into premium kitchen designs, making reliable service paramount. Our dedication extends beyond Cove; we are also fully equipped to service other leading luxury brands including Sub-Zero, Wolf, Thermador, Viking, and Miele. Whether it's a built-in Cove dishwasher or another essential appliance, our commitment is to restore its optimal function with precision and efficiency, minimizing disruption to your daily routine. Furthermore, beyond residential needs, our skilled technicians are adept at servicing high-performance commercial and restaurant kitchen appliances, upholding the same rigorous standards. To make our professional service accessible, Star Appliance offers a transparent diagnostic fee of $120, which is thoughtfully waived with any completed repair, ensuring clear value and peace of mind from your initial contact.
Updated
Our trucks & technicians
Common Cove appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Dishes Not Cleaning Properly
If your dishes are coming out with food particles, spots, or a cloudy film, it indicates a problem with the washing cycle. This symptom suggests issues ranging from clogged spray arms or filters to a faulty wash pump or inadequate water temperature. It directly impacts the hygiene and appearance of your tableware.
Water Not Draining
Persistent standing water at the bottom of the dishwasher tub after a cycle is a clear sign of a drainage issue. This can be caused by a clogged filter, a blocked drain hose, or a malfunctioning drain pump. Proper drainage is essential to prevent odors and ensure cleanliness.
Dishwasher Leaking Water
Any signs of water pooling around the base of your Cove dishwasher, or streaks on the cabinet, point to a leak. Common causes include a damaged door seal, a cracked tub, or issues with the water inlet or drain hoses. Leaks can cause significant damage to your kitchen flooring and cabinetry if not addressed promptly.
Unusual Noises During Operation
Grinding, buzzing, banging, or squealing noises that are louder or different from the normal operating sounds can signal a problem. These noises often originate from the circulation pump motor, drain pump, or objects caught within moving parts. Ignoring such sounds can lead to more extensive damage.
Dishwasher Not Starting
If your Cove dishwasher fails to start when commanded, with no lights or response, it could be an electrical issue or a problem with the door latch. This prevents any cleaning cycle from initiating. Checking the power supply and door closure is often the first step in diagnosing this problem.
Likely causes
What we typically find when we diagnose these symptoms.
Clogged Spray Arms or Filters
Food debris or mineral deposits can accumulate in the spray arms or filters, preventing water from reaching all dishes effectively. This significantly impacts cleaning performance, leading to spots or unwashed areas. Regular cleaning of these components can often prevent this common issue.
Drain Pump Malfunction
If your Cove dishwasher isn't draining, a faulty drain pump is a likely culprit. The pump may be obstructed by debris, or its motor could have failed, preventing water from being expelled. This can result in standing water at the bottom of the tub after a cycle.
Faulty Water Inlet Valve
A malfunctioning water inlet valve can cause insufficient water supply or prevent water from entering the dishwasher entirely. If the valve is stuck closed, dishes won't get washed; if stuck open, it can lead to overfilling or leaks. This component ensures the correct amount of water fills the unit.
Heating Element Failure
The heating element is crucial for drying dishes and maintaining water temperature. If it fails, dishes may come out wet, or the dishwasher may not reach optimal cleaning temperatures. Over time, the element can burn out or develop electrical issues, requiring replacement.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical Burning Smell or Smoke
If you detect any burning odors resembling scorched plastic or wiring, or observe smoke emanating from your dishwasher, immediately unplug the appliance and turn off the corresponding circuit breaker. This indicates a serious electrical fault that poses a fire hazard and requires urgent professional attention.
Significant Water Leakage
A substantial or uncontrolled water leak from your dishwasher, especially one that is rapidly pooling or overflowing, demands immediate action. Turn off the water supply to the dishwasher and contact a professional to prevent extensive water damage to your flooring, cabinets, and subfloor.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Dishwasher Filter
Locate and carefully remove the filter assembly at the bottom of the dishwasher tub. Rinse it thoroughly under running water to remove any trapped food particles or debris. A clogged filter is a very common reason for poor cleaning performance.
- 2
Inspect Spray Arms for Clogs
Manually spin the spray arms to ensure they rotate freely and visually inspect their holes for any obstructions. Use a toothpick or small brush to clear any blocked nozzles. Blocked spray arms cannot distribute water effectively, leading to uncleaned dishes.
- 3
Verify Proper Loading
Ensure dishes are loaded correctly, allowing spray arms to rotate without obstruction and water to reach all surfaces. Avoid overcrowding and confirm that taller items aren't blocking the detergent dispenser. Improper loading is a frequent cause of poor wash results.
- 4
Check Water Supply and Valve
Confirm that the hot water supply valve under your sink is fully open. Also, inspect the water supply hose behind the dishwasher for any kinks or damage that could restrict water flow. Insufficient water pressure can prevent effective cleaning.
- 5
Reset Circuit Breaker
Locate your home's electrical panel and find the circuit breaker dedicated to your dishwasher. Turn it off for 30 seconds, then switch it back on. This can sometimes reset the appliance's control board and clear minor electronic glitches or error codes.
- 6
Examine Drain Hose for Kinks
Carefully pull the dishwasher slightly forward and inspect the drain hose for any visible kinks or blockages. Ensure the hose has a proper high loop under the sink to prevent backflow. A kinked hose will impede water drainage.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The final repair cost for a Cove dishwasher in Matthews can vary based on the specific part needed and the complexity of the repair. Simple fixes like clearing clogs or replacing minor components are at the lower end, while major parts like the circulation pump or control board will increase the total. We provide a detailed estimate before any work begins.
Specialty Cove Service in Matthews
Premium Specialty
Cove Appliances We Repair in Matthews
Cove Refrigerator RepairCove Freezer RepairCove Dryer RepairCove Oven RepairCove Range RepairCove Stove RepairCove Cooktop RepairCove Ice Maker RepairCove Wine Cooler RepairCove Commercial Kitchen Appliance RepairCove Commercial Refrigerator RepairCove Commercial Freezer RepairCove Commercial Oven RepairCove Appliance Repair
Common Cove Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Cove Repair Pricing in Matthews
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Cove OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
Cove repair appointments to Matthews
We dispatch Cove specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Which appliance brands does Star Appliance specialize in for repairs?
Star Appliance specializes in the repair of premium brands, including Cove. Our expertise also extends to other luxury appliance manufacturers such as Sub-Zero, Wolf, Thermador, Viking, and Miele. We are equipped to handle the sophisticated technology and unique requirements of these high-end units, ensuring professional and reliable service for your valuable kitchen investments.
How quickly can I expect service for my Cove appliance in Matthews?
We understand the importance of a fully functioning kitchen, especially with premium appliances like Cove. Star Appliance strives to provide prompt and efficient service. We prioritize scheduling to address your repair needs as quickly as possible, often offering appointments within a few business days, depending on technician availability and the urgency of the issue.
What areas does Star Appliance serve for Cove appliance repair?
Star Appliance proudly serves Matthews and its surrounding communities. In Matthews, we extend our services to neighborhoods such as Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. Additionally, our service area includes nearby cities like Charlotte, Concord, Monroe, Gastonia, Huntersville, Fort Mill, and Waxhaw, ensuring comprehensive coverage for premium appliance repair needs.
What is the diagnostic fee, and how does it apply to repairs?
Our diagnostic fee is $120, which covers the cost of our skilled technician visiting your home and thoroughly assessing the issue with your Cove appliance. This fee is completely waived if you choose to proceed with the recommended repair service through Star Appliance. We believe in transparent pricing and providing clear value.
Does Star Appliance offer a warranty on repairs?
Star Appliance stands behind the quality of our work and the parts we use. We provide a clear warranty on both parts and labor for all completed repairs. Specific details regarding the duration and coverage of your warranty will be provided transparently during your service appointment, ensuring your confidence in our lasting solutions.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.