GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Capital Appliance Repair in Matthews, SC
Same-day Capital repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is proud to offer specialized Capital appliance repair services right here in Matthews, ensuring your premium kitchen equipment operates flawlessly. For homeowners in areas like Wesley Chapel, who appreciate the precision and luxury of high-end cooking appliances, maintaining Capital's exceptional performance is key. Our skilled technicians possess extensive experience with the intricate engineering of Capital ranges, ovens, and cooktops, understanding the specific diagnostic and repair requirements these sophisticated units demand. We're dedicated to extending the lifespan and efficiency of your investment, providing reliable solutions that restore full functionality. Beyond Capital, our expertise extends to other renowned luxury brands including Sub-Zero, Wolf, Thermador, Viking, and Miele, making us your comprehensive solution for upscale appliance care. We also proudly service commercial kitchen appliances, bringing the same level of expertise to restaurant and catering environments. To make the process straightforward, we offer a transparent diagnostic fee of $120, which is always waived when you proceed with our expert repair service. Trust Star Appliance to keep your gourmet kitchen running smoothly and efficiently.
Updated
Our trucks & technicians
Common Capital appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Oven Not Heating
If your Capital oven fails to reach the set temperature or doesn't heat at all, it's a common issue. This can manifest as food taking much longer to cook or remaining cold despite the oven being on. You might notice the bake or broil elements not glowing red.
Burner Not Igniting
A gas burner on your Capital range that clicks repeatedly but doesn't light indicates an ignition problem. This can affect one specific burner or multiple. You might also notice a weak flame or a delay in ignition when turning the knob.
Error Code Display
Many advanced Capital appliances feature digital displays that show specific error codes when a fault is detected. These codes are designed to signal internal issues, from sensor malfunctions to control board problems. Consulting your appliance manual can often provide initial insight into the code's meaning.
Door Not Closing Properly
If your Capital oven door doesn't seal tightly, it can lead to heat loss and inefficient cooking. You might notice heat escaping around the edges or the door feeling loose. This can affect temperature accuracy and energy consumption.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty Igniter or Heating Element
For ovens not heating, a common culprit is a failed igniter (for gas ovens) or a burnt-out heating element (for electric ovens). These components are essential for generating the heat required for cooking. Over time, they can wear out or become damaged.
Clogged Burner Port or Spark Module Issue
When a gas burner won't ignite, the cause often relates to a clogged burner port, preventing gas flow, or a malfunctioning spark electrode or module. Food debris can block ports, while electrical issues can prevent the necessary spark. This prevents proper flame establishment.
Control Board Malfunction
Modern Capital appliances rely on sophisticated electronic control boards to manage various functions. A fault in the control board can lead to a wide array of issues, including incorrect heating, display errors, or unresponsive controls, necessitating professional diagnosis.
Worn Door Gasket or Hinge
An oven door that doesn't seal correctly often points to a worn-out door gasket or damaged hinges. The gasket provides an airtight seal to contain heat, and hinges ensure the door closes flush. Both can degrade with regular use, requiring replacement to restore efficiency.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell or Smoke
If you notice a persistent burning smell, see smoke coming from your Capital appliance, or experience visible sparking, immediately turn off the unit and cut power at the breaker. This could indicate an electrical short or component failure that requires urgent professional attention to prevent fire hazards.
Gas Odor
If you smell gas near your Capital gas range or oven, turn off the appliance and immediately exit your home. Do not operate any electrical switches or open flames. Contact your gas utility provider and then a professional appliance repair service from a safe location.
Electrical Shock
If you receive an electrical shock when touching your Capital appliance, immediately turn off the power to the unit at the circuit breaker. This indicates a serious electrical fault that could be dangerous and requires immediate professional inspection and repair.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Verify Power Supply
Ensure your Capital appliance is securely plugged into a working electrical outlet. For gas ranges, check that the gas supply valve behind the unit is fully open. Sometimes a loose plug or tripped breaker can be the simple solution.
- 2
Check Circuit Breaker
Locate your home's electrical panel and verify that the circuit breaker for your kitchen or appliance hasn't tripped. A tripped breaker will be in the 'off' position or midway between 'on' and 'off'. Reset it by flipping it fully off, then back on.
- 3
Inspect Burner Caps and Grates
For gas cooktops, ensure burner caps are properly seated and clear of debris. Food spills can block the ignition ports, preventing proper flame. Gently clean any visible blockages with a soft brush.
- 4
Consult User Manual for Error Codes
If your Capital appliance displays an error code, refer to your owner's manual. The manual often provides basic troubleshooting steps or explanations for common codes. This can help you understand the issue before calling for service.
- 5
Clean Oven Interior and Door Seal
A build-up of food debris around the oven door gasket can prevent a proper seal. Ensure both the gasket and the oven interior are clean. A clean oven is often a happy oven, and sometimes cleanliness resolves minor issues.
- 6
Check Clock/Timer Settings
Modern ovens often have safety features linked to their clock or timer. Ensure that the clock is set correctly and that no timer or delay-start function is inadvertently activated. An unset clock can sometimes prevent the oven from operating.
- 7
Listen for Gas Flow (Gas Appliances)
For gas ranges, if a burner isn't igniting, carefully listen for the faint hiss of gas when you turn the knob. If you don't hear anything, it might indicate a gas supply issue. Do not try to ignite manually if gas is flowing.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The total cost for Capital appliance repair can vary significantly depending on the specific issue and the parts required. Minor fixes like replacing a faulty igniter or a worn door gasket typically fall on the lower end, while more complex electrical issues or control board replacements may incur higher costs due to part expense and labor time. Our technicians provide a detailed estimate after diagnosis.
Specialty Capital Service in Matthews
Premium Specialty
Capital Appliances We Repair in Matthews
Capital Refrigerator RepairCapital Freezer RepairCapital Dryer RepairCapital Oven RepairCapital Range RepairCapital Stove RepairCapital Cooktop RepairCapital Ice Maker RepairCapital Wine Cooler RepairCapital Commercial Kitchen Appliance RepairCapital Commercial Refrigerator RepairCapital Commercial Freezer RepairCapital Commercial Oven RepairCapital Appliance Repair
Common Capital Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Capital Repair Pricing in Matthews
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Capital OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
Capital repair appointments to Matthews
We dispatch Capital specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
What Capital appliances do you specialize in repairing?
Star Appliance technicians are highly experienced in repairing a full range of Capital kitchen appliances, including their luxury ranges, ovens, and cooktops. We are well-versed in the unique engineering and advanced features of Capital units, ensuring precise and effective repairs. Our expertise also extends to other premium brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele.
How quickly can I expect service for my Capital appliance in Matthews?
We understand the inconvenience of a malfunctioning appliance. Our goal is to provide prompt and efficient service for our Matthews customers. We strive to schedule appointments as quickly as possible, often within a day or two, to get your Capital appliance back in perfect working order with minimal disruption to your home life.
Which areas and neighborhoods do you serve for Capital appliance repair?
Star Appliance proudly serves Matthews and its surrounding communities. This includes neighborhoods like Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. We also extend our services to nearby cities such as Charlotte, Fort Mill, Waxhaw, Concord, Monroe, Gastonia, and Huntersville, ensuring wide coverage for luxury appliance care.
What is your diagnostic fee policy for Capital appliance repairs?
Our diagnostic service call fee for Capital appliances is $120. This fee covers the cost for a skilled technician to visit your home, accurately diagnose the issue, and provide a detailed repair estimate. Importantly, this $120 diagnostic fee is completely waived if you choose to proceed with our recommended repair.
Do you offer a warranty on Capital appliance repairs?
Yes, Star Appliance stands behind the quality of our work. We offer a comprehensive warranty on both parts and labor for all Capital appliance repairs. This provides you with peace of mind, knowing that our repairs are performed to the highest standards and are guaranteed for a specific period after service.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.