GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Dryer Repair Services
Same-day dryer repair from Star Appliance — all major brands.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance, your trusted local partner for premium appliance care, is proud to offer expert dryer repair services to homeowners across Fort Mill, SC, and the surrounding communities of Charlotte, Matthews, and Waxhaw. We understand how essential a fully functioning dryer is to your daily routine, and when it malfunctions, it can disrupt your household significantly. Our skilled technicians specialize in diagnosing and resolving a wide range of dryer issues, ensuring your laundry appliances are back to optimal performance promptly and efficiently. At Star Appliance, we are equipped to service high-end brands including Sub-Zero, Wolf, Thermador, Viking, and Miele, bringing specialized knowledge and genuine parts to every service call. We stand by our commitment to transparent and fair service; our standard $120 service call fee is completely waived if you proceed with the repair. This policy ensures you receive a comprehensive diagnosis without unexpected costs, making professional appliance repair accessible and stress-free. With a focus on quality craftsmanship and customer satisfaction, our team is dedicated to providing reliable solutions that extend the lifespan of your valuable appliances and restore convenience to your home. We're a local business invested in our community, striving to deliver dependable service with a friendly, professional touch. Trust Star Appliance for efficient and effective dryer repairs that you can depend on.
Updated
Our trucks & technicians
Common Dryer Repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Dryer not heating
If your dryer is running but the clothes remain cold and damp, it's a clear sign of a heating element issue. This can lead to significantly longer drying times and potentially ineffective drying cycles.
Dryer making loud noises
Unusual sounds like screeching, grinding, or thumping during operation often indicate worn-out components. These could be failing drum rollers, idler pulleys, or a motor bearing on its way out.
Dryer not tumbling
When the dryer powers on but the drum doesn't spin, the drive belt may be broken or dislodged. This prevents the clothes from tumbling and drying evenly, leaving them wet.
Dryer not starting
If your dryer won't turn on at all, even when plugged in, it could be a power supply issue or a faulty door switch. A malfunctioning start button or thermal fuse could also prevent it from engaging.
Dryer overheating
An excessively hot dryer, or one that repeatedly shuts off prematurely, suggests a ventilation problem or a faulty thermostat. This can be a fire hazard and reduces drying efficiency.
Likely causes
What we typically find when we diagnose these symptoms.
Heating element failure
The heating element is crucial for generating the hot air needed to dry clothes. Over time, it can burn out due to regular wear and tear, leading to a lack of heat during the drying cycle. This is a common part to fail and requires replacement.
Worn drive belt
The drive belt is responsible for turning the dryer drum. With frequent use, this rubber belt can fray, stretch, or break entirely, causing the drum to stop rotating, even if the motor is running.
Clogged vent system
Lint buildup in the dryer vent hose or exhaust duct restricts airflow, causing the dryer to work harder and potentially overheat. This reduces efficiency, extends drying times, and poses a significant fire risk.
Faulty thermal fuse
The thermal fuse is a safety device designed to blow and cut power to the dryer if it overheats. It usually indicates an airflow restriction, like a clogged vent, or a malfunctioning heating component.
Malfunctioning door switch
The door switch detects whether the dryer door is securely closed. If this switch is broken or misaligned, the dryer's safety mechanism will prevent it from starting or continuing a cycle.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or smoke
If you notice a burning smell or see smoke emanating from your dryer, immediately turn it off and unplug it. This indicates a serious electrical or lint buildup issue that requires professional attention.
Strong gas odor
For gas dryers, a distinct smell of natural gas suggests a potential leak. Shut off the gas supply to the dryer immediately and evacuate the area, then call a professional.
Electrical sparking
Any visible sparks or popping sounds from the dryer's electrical components mean an electrical short. Disconnect power to the appliance and do not attempt to use it again.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check power supply
Ensure the dryer is securely plugged into a working outlet. Verify that the circuit breaker for the dryer has not tripped in your home's electrical panel; reset it if necessary.
- 2
Inspect lint trap
Always clean the lint trap before each load. A heavily clogged lint trap can restrict airflow, extending drying times and potentially causing the dryer to overheat or shut off.
- 3
Verify door closure
Make sure the dryer door is fully closed and latched. Many dryers have a safety switch that prevents operation if the door isn't properly shut, which might be a common oversight.
- 4
Examine vent hose
Visually inspect the flexible vent hose at the back of the dryer. Ensure it isn't kinked, crushed, or detached from the wall vent, as this can severely restrict airflow.
- 5
Check cycle settings
Confirm that the dryer is set to an appropriate drying cycle and heat level for the load. Sometimes a simple adjustment to the settings can resolve perceived issues.
- 6
Listen for sounds
Turn on the dryer and listen for any unusual noises like grinding, thumping, or squealing. These sounds can offer clues about potential mechanical issues without opening the unit.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
Dryer repair costs vary based on the specific part that needs replacement and the complexity of the job, especially for premium brands like Sub-Zero or Miele. Labor rates, part availability, and the extent of the diagnosis also play a role in the final price.
Dryer Repair We Provide
Heating ElementVent CleaningDrumBeltThermal FuseThermostatIgniterGas ValveIdler PulleyDrum RollersMotorDoor SwitchControl BoardTimerInstallationReplacementHaul-away / Removal
Common Dryer Repair Issues We Fix
Not heating or taking too long
Drum not turning
Excessive noise during operation
Overheating or shutting off mid-cycle
Burning smell
Door latch broken
Service Pricing
$120 service call
- FREE if you proceed with the repair
- Written estimate before any work begins.
Brands We Service
★ Specialty / authorized service provider
Star Appliance — Dryer Repair
Based in Fort Mill. Service trucks dispatched across our coverage zone.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
How quickly can Star Appliance schedule a dryer repair?
We strive to offer prompt service appointments, often within a day or two, depending on current demand and your location in our service areas of Fort Mill, Charlotte, Matthews, or Waxhaw. Please contact us to check the most current availability for your specific needs.
Which dryer brands do you service?
Star Appliance specializes in repairing high-end dryer brands, including Sub-Zero, Wolf, Thermador, Viking, and Miele. Our technicians are trained to handle the specific intricacies of these premium appliances.
Is Star Appliance licensed and insured for appliance repairs?
Yes, Star Appliance operates as a fully licensed and insured appliance repair business in South Carolina. We adhere to all local and state regulations, ensuring professional and reliable service for our clients.
What is your diagnostic fee for dryer repair?
Our diagnostic service call fee is $120. However, this fee is fully waived if you choose to proceed with the recommended repair service from Star Appliance. We believe in transparent pricing.
Do you offer a warranty on dryer repairs?
Yes, Star Appliance provides a warranty on all parts and labor for our dryer repairs. Specific warranty details will be provided at the time of service, giving you peace of mind in our work.
Explore more
Other appliance services
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.