Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
For residents of Waxhaw, North Carolina, maintaining the seamless operation of a premium home often means ensuring every appliance performs flawlessly. At Star Appliance, we understand the inconvenience a malfunctioning dryer can cause, disrupting daily routines for families in communities like Millbridge and Walnut Creek. Specializing in high-end dryer repair, our expert technicians bring unparalleled skill and dedicated service directly to your Waxhaw home. We pride ourselves on restoring efficiency and quiet performance to your laundry room, handling sophisticated models from brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele. Our commitment extends beyond residential needs; we also capably service commercial and restaurant kitchen appliances, ensuring professional operations continue without interruption. With Waxhaw boasting a median household income of $144,544, we ensure our services meet the discerning expectations of this community, delivering quality and reliability. When you choose Star Appliance, you benefit from transparent pricing, including a $120 service call that is fully waived with any completed repair, making professional dryer service both accessible and reassuring. We strive to offer timely, respectful service that minimizes disruption and extends the life of your valuable appliances, keeping your home running smoothly whether you're in Waxhaw or a neighboring area like Matthews. We are your local choice for expert care, dedicated to the comfort and convenience of our valued clientele in this thriving Union County community.
Updated
If you're noticing any of these, it's time for a diagnostic.
If your dryer tumbles clothes but doesn't produce heat, it could be due to a faulty heating element or a tripped thermal fuse. Clothes remain damp even after a full cycle, requiring multiple runs to dry them adequately. This issue can significantly increase energy consumption and wear on your garments.
A dryer that powers on but fails to spin indicates a problem with the drive belt, motor, or a pulley. You might hear the motor humming without any drum movement, or experience complete silence. This prevents clothes from being agitated and dried evenly.
Unusual sounds like squealing, grinding, or thumping during operation often signal worn-out drum rollers, idler pulleys, or a failing motor bearing. Excessive vibration can also accompany these noises, indicating components that require immediate attention to prevent further damage.
If your dryer cycles are taking progressively longer to dry clothes, it might be due to a clogged vent, a malfunctioning moisture sensor, or a weak heating element. Reduced airflow or inaccurate sensing can prolong drying times, leading to inefficiency and potential overheating.
What we typically find when we diagnose these symptoms.
A buildup of lint in the dryer vent system restricts airflow, causing the dryer to work harder and take longer to dry clothes. This is a common cause of reduced efficiency and can also pose a fire hazard if not cleaned regularly. Ensure your lint trap is clear before every load.
The heating element is responsible for generating the hot air that dries your clothes. If it fails, the dryer will tumble but remain cold. This component can burn out over time due to consistent use or electrical surges, requiring replacement for proper function.
The drive belt wraps around the dryer drum and motor pulley, enabling the drum to tumble. Over time, this rubber belt can fray, stretch, or break, leading to the drum not spinning. A broken belt will prevent the dryer from completing its primary function.
A thermal fuse is a safety device designed to cut off power to the dryer if it overheats, often due to restricted airflow. Once tripped, it must be replaced as it is a one-time use component. This prevents potential fires but also renders the dryer inoperable.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning smell, see smoke, or notice sparks coming from your dryer, immediately unplug the appliance or shut off its power at the circuit breaker. This indicates a serious electrical or lint buildup hazard that requires urgent professional attention.
For gas dryers, a distinct gas odor indicates a potential leak. Turn off the dryer, open windows for ventilation, and evacuate the area immediately. Do not use any electrical switches or open flames; contact a professional technician and your gas company right away.
If your dryer repeatedly trips the circuit breaker or causes power fluctuations in your home, it suggests an electrical fault. Continued use can be dangerous and may lead to further damage to your electrical system or the appliance itself.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure your dryer is fully plugged into a working electrical outlet. For electric dryers, verify that both circuit breakers corresponding to the dryer are in the "ON" position, as some require two dedicated circuits. A gas dryer still needs electricity for its controls and igniter.
Before every load, pull out and clean the lint trap thoroughly. A clogged lint trap severely restricts airflow, causing inefficient drying and potential overheating. This simple step can resolve many common drying issues and enhance safety.
Check the flexible duct behind the dryer and the exterior vent hood for obstructions. Accumulated lint, debris, or even bird nests can block airflow, leading to long drying times or no heat. Ensure the duct is not kinked or crushed.
Double-check that you have selected the appropriate drying cycle and heat setting for your load. Sometimes, a forgotten delicate or air-fluff setting can lead to clothes remaining damp. Ensure the dryer isn't accidentally set to a 'no heat' option.
Overfilling the dryer drum restricts air circulation and prevents clothes from tumbling freely, leading to uneven and prolonged drying. Try drying smaller loads to see if the issue persists. Follow your dryer's capacity guidelines for optimal performance.
While you shouldn't open the machine, ensure the front grill or air intake on your dryer isn't blocked by laundry or other items. Proper external airflow around the appliance is crucial for efficient operation and preventing overheating.
Your dryer has a safety switch that prevents operation if the door isn't fully closed. Firmly close the dryer door and listen for a click. If the door isn't latching properly, the dryer won't start or run.
What affects your final bill.
Diagnostic
120 service call waived with repair
Dryer repair costs in Waxhaw can vary based on the specific part needed and the complexity of the installation. Factors like the brand of your high-end appliance and the extent of labor required will influence the final price. Our technicians provide a transparent estimate after diagnosis, ensuring you understand the repair scope.
Waxhaw residents and businesses count on Star Appliance for fast, reliable dryer repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Waxhaw area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Waxhaw, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Waxhaw.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








We strive to provide prompt service to our Waxhaw clients. Typically, we can schedule an appointment within 1-2 business days, depending on technician availability and your specific needs. Our goal is to address your dryer issues efficiently to minimize disruption to your home routine.
Star Appliance specializes in premium dryer brands known for their advanced technology and craftsmanship. We expertly service models from Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring your sophisticated appliance receives the specialized care it deserves.
Our technicians are highly experienced and factory-trained specialists with extensive knowledge of high-end appliance systems. They possess the expertise required to diagnose and repair complex dryer issues across the premium brands we service, ensuring reliable and professional results every time.
We charge a $120 service call fee for diagnostics. However, we believe in transparent and fair service, so this diagnostic fee is fully waived if you proceed with the recommended dryer repair through Star Appliance.
Yes, Star Appliance proudly serves all neighborhoods within Waxhaw, including Millbridge, Mineral Springs, Walnut Creek, and Bent Creek. We also extend our expert services to nearby communities like Charlotte, Matthews, and Fort Mill, ensuring comprehensive coverage for our valued clientele.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.