Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
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No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your dryer unexpectedly stops working, it can quickly disrupt your household routine, especially for families across a vibrant and expansive city like Charlotte, which is not only the most populous city in North Carolina but also a hub for a thriving metropolitan area. At Star Appliance, we understand the inconvenience a broken dryer presents, whether you're in the historic streets of Myers Park or the bustling community of Eastover. Our experienced technicians specialize in reliable dryer repair services right here in Charlotte, bringing expertise directly to your home. We pride ourselves on restoring the functionality of your essential laundry appliances with efficiency and professionalism. Our service call fee of $120 is always waived with any completed repair, ensuring transparent and straightforward pricing for our valued customers. We are highly skilled in servicing premium brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring that your high-end appliance receives the precise care it needs. While our primary focus is residential, we also service commercial and restaurant kitchen appliances for businesses needing specialized attention. From issues like lack of heat to unusual noises or complete shutdowns, you can count on Star Appliance to diagnose the problem accurately and provide a lasting solution, helping to keep your home running smoothly.
Updated
If you're noticing any of these, it's time for a diagnostic.
Clothes remain damp or cold after a full drying cycle, indicating a failure in the heating system. This usually points to an issue with the heating element, thermal fuse, or a thermostat malfunction within the appliance.
The dryer motor runs and you might hear a humming sound, but the drum itself doesn't rotate, preventing clothes from tumbling and drying effectively. This often suggests a broken drive belt, a seized motor, or worn drum rollers.
Unusual grinding, thumping, squealing, or scraping sounds during the dryer's operation are common indicators of mechanical wear. These noises typically stem from worn drum rollers, idler pulleys, or a failing motor bearing.
Cycles run for excessive periods, often requiring multiple runs, yet clothes are still damp or only partially dry. This can be due to restricted airflow caused by a clogged vent, a failing heating element, or a faulty moisture sensor.
The dryer receives no power at all, or fails to start when the start button is pressed, showing no signs of life. This could be an electrical issue, a tripped circuit breaker, a faulty door switch, or a problem with the control board.
What we typically find when we diagnose these symptoms.
The most common reason a dryer stops producing heat. The element coil can break, preventing it from generating the high temperatures needed to dry clothes effectively. This leads to clothes remaining damp or cold even after a full cycle.
Lint buildup in the dryer vent hose or exhaust duct severely restricts airflow. This not only makes clothes take longer to dry but also forces the dryer to work harder, increasing energy consumption and posing a significant fire hazard if left unaddressed.
The drive belt is responsible for turning the dryer drum. Over time, it can fray, stretch, or snap due to wear and tear. A broken belt leads to a non-spinning drum, preventing clothes from tumbling and drying properly.
A thermal fuse is a crucial safety device designed to blow and cut power if the dryer overheats, preventing potential fires. A blown thermal fuse often indicates an underlying airflow problem, a failing heating element, or another component causing excessive heat.
These components support the dryer drum and ensure its smooth rotation during operation. When drum rollers or the idler pulley wear out, they can cause loud squealing, thumping, or grinding noises as the drum struggles to move freely.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning odor or see smoke emanating from your dryer, immediately turn it off and unplug it from the wall. This indicates a serious electrical issue or hazardous lint buildup requiring professional intervention to prevent a fire.
For gas dryers, a distinct smell of natural gas or propane necessitates immediate action. Turn off the appliance, open windows for ventilation, and contact a professional technician or your gas company right away for safety.
Any visible sparks from the dryer, especially during operation or when touching the appliance, are a critical safety concern. Disconnect power to the appliance and do not use it until it has been inspected and repaired by a qualified professional to avoid electrical hazards.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure the dryer is securely plugged into a working electrical outlet. A loose plug can prevent the dryer from receiving power or heating properly, leading to a complete lack of function or inefficient drying.
Locate your home's electrical panel and verify that the dryer's dedicated circuit breaker hasn't tripped. Resetting a tripped breaker by flipping it firmly to the 'off' then 'on' position can often restore power instantly.
Remove and clean the lint screen before every single load. A heavily clogged lint trap can severely restrict airflow, making drying inefficient, extending drying times, and significantly increasing fire risk.
Visually inspect the flexible vent hose at the back of the dryer for any visible kinks, crushes, or disconnections. Any obstruction here can impede airflow, causing clothes to take longer to dry and the dryer to overheat.
Go outside and check the dryer vent hood for any obstructions like lint buildup, bird nests, or debris. Clearing this external opening can significantly improve drying performance and reduce strain on the appliance.
Make sure the dryer door closes completely and latches securely. Many dryers have a safety switch that prevents operation if the door is not fully closed, so a loose or faulty latch can prevent the dryer from starting.
What affects your final bill.
Diagnostic
120 service call waived with repair
Dryer repair costs can vary significantly based on the specific part that needs replacement and the complexity of the repair. Minor issues like a blown thermal fuse or a broken drive belt typically fall on the lower end, while more involved repairs such as replacing a motor or control board may be higher. The total cost includes both parts and labor.
Charlotte residents and businesses count on Star Appliance for fast, reliable dryer repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Charlotte area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Charlotte, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Charlotte.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








We strive to provide prompt service to get your dryer working again as soon as possible. Our scheduling team works to arrange appointments that fit your busy schedule, often providing service within a few days, depending on technician availability and your location within the greater Charlotte area. Call us to discuss immediate openings.
Star Appliance specializes in the repair of premium dryer brands known for their quality and advanced features. Our technicians are trained to service Sub-Zero, Wolf, Thermador, Viking, and Miele dryers, ensuring expert care for your high-performance laundry appliances.
Our technicians at Star Appliance are highly experienced and continuously trained on the latest appliance technologies and repair techniques. They bring a professional approach to every service call, ensuring your dryer repair is handled with expertise and attention to detail.
Our standard diagnostic service call fee is $120. However, this fee is fully waived if you choose to proceed with the dryer repair service provided by Star Appliance. We believe in transparent pricing and want to ensure you receive the best value for our expert services.
Yes, Star Appliance proudly serves numerous neighborhoods throughout Charlotte, including Myers Park, Eastover, and Cotswold. We also extend our reliable dryer repair services to surrounding cities like Fort Mill, Matthews, and Waxhaw, ensuring comprehensive coverage for our community.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
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Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.