GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Dacor Appliance Repair in Matthews, SC
Same-day Dacor repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
As a discerning homeowner in Matthews, you appreciate the superior performance and aesthetic elegance of Dacor appliances. Star Appliance understands this commitment to quality, which is why we specialize in expert Dacor appliance repair right here in your community. From sophisticated Dacor ranges and wall ovens to integrated refrigerators and dishwashers, our skilled technicians are proficient in diagnosing and resolving issues across the full spectrum of Dacor's luxury lineup. We know that Dacor appliances are often a centerpiece in high-end kitchens, found in exquisite homes throughout areas like Wesley Chapel and Providence, and our service is tailored to meet the meticulous standards these installations demand. We pride ourselves on restoring the seamless functionality and precision engineering that Dacor owners expect, minimizing disruption to your upscale living environment. While Dacor is a primary focus, our expertise also extends to other premium brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring comprehensive care for your entire suite of luxury appliances. Additionally, Star Appliance is equipped to handle commercial and restaurant kitchen appliance repairs, ensuring that professional environments operate smoothly. We believe in transparent and fair service, which is why our $120 diagnostic service call is always waived if you proceed with the recommended repair, offering you peace of mind and exceptional value for expert Dacor service in Matthews.
Updated
Our trucks & technicians
Common Dacor appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Appliance Not Powering On
If your Dacor appliance, whether it's an oven, refrigerator, or dishwasher, completely fails to power on, it could indicate a disruption in its electrical supply or a significant internal component failure. There may be no lights, sounds, or response from the control panel, suggesting a complete lack of power reaching the unit.
Inconsistent Temperatures
For Dacor ovens, this might manifest as food not cooking evenly or reaching the set temperature. In refrigerators, you might notice food spoiling quickly or the freezer not maintaining its chill. This symptom often points to issues with heating elements, cooling systems, or temperature sensors that regulate the appliance's performance.
Unusual Noises or Vibrations
A Dacor appliance should operate with a certain level of quiet sophistication. If you hear loud grinding, buzzing, rattling, or squealing noises from your dishwasher, refrigerator, or range, it can signal a problem with motors, pumps, fans, or other mechanical components wearing out or malfunctioning.
Leaks or Moisture Issues
Discovering puddles of water around your Dacor dishwasher or refrigerator is a clear sign of trouble. This could stem from clogged drain lines, worn-out door seals, faulty water inlet valves, or cracks in hoses or tubs. Addressing leaks promptly is crucial to prevent water damage to your kitchen.
Displaying Error Codes
Many modern Dacor appliances feature advanced diagnostic systems that communicate issues via digital error codes on their control panels. While these codes can seem cryptic, they often point directly to a specific component failure or system malfunction, making professional diagnosis more efficient.
Likely causes
What we typically find when we diagnose these symptoms.
Power Supply Disruptions
A Dacor appliance may fail to operate due to an interruption in its electrical supply. This can be caused by a tripped circuit breaker, a loose outlet connection, or internal wiring issues within the appliance itself. Ensuring a stable power source is the first step in troubleshooting.
Heating or Cooling Element Failure
For ovens and ranges, a faulty heating element or igniter will prevent the appliance from reaching the desired temperature. In refrigerators, issues with the compressor, condenser coils, or evaporator fan motor can lead to inadequate cooling or complete defrosting.
Motor or Pump Malfunctions
Dishwashers rely on powerful wash and drain pumps, while refrigerators use fan motors to circulate air. When these components fail, you might experience poor cleaning, inefficient drainage, or insufficient cooling, often accompanied by unusual sounds or complete operational stoppage.
Worn Seals or Clogged Lines
Over time, door seals on refrigerators and dishwashers can degrade, leading to leaks or inefficient operation. Clogs in dishwasher drain lines or refrigerator defrost drains can also cause water to accumulate or overflow, requiring careful clearing.
Control Board or Sensor Failure
The sophisticated control boards and various sensors (temperature, water level) in Dacor appliances are vital for their precise operation. A malfunction in these electronic components can lead to erratic behavior, incorrect temperatures, or a complete inability to start cycles.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Presence of Gas Odor
If you smell natural gas near your Dacor range or oven, immediately turn off the appliance and evacuate the area. Open windows and doors, and do not use any electrical switches or phones. Contact your gas utility company and then a professional appliance technician from a safe location.
Electrical Smoke or Burning Smell
Any sign of smoke, sparking, or a distinct burning smell emanating from your Dacor appliance indicates an immediate electrical hazard. Disconnect power to the unit at the circuit breaker if safe to do so. Do not attempt to use the appliance again and call for professional service at once.
Significant Water Leak or Flooding
While a small drip might be manageable, if your Dacor dishwasher or refrigerator is causing significant water leakage or flooding, it poses a risk of extensive property damage and potential electrical short circuits. Turn off the water supply to the appliance and call a technician promptly.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power and Breaker
Ensure your Dacor appliance is fully plugged into a working outlet. Then, locate your home's electrical panel and check if the circuit breaker for the appliance has tripped. Resetting a tripped breaker can often restore power if it's a simple overload issue.
- 2
Verify Control Settings
Sometimes, a Dacor appliance may appear to malfunction due to incorrect settings. Double-check that the cycle, temperature, or mode is correctly selected. Ensure child locks or Sabbath modes are not accidentally engaged, as these can prevent operation.
- 3
Examine Door Seals and Latches
For refrigerators and dishwashers, inspect the door seals for any tears, cracks, or debris that might prevent a tight closure. A loose or damaged seal can lead to temperature inconsistencies or leaks. Also, ensure the door latch engages properly.
- 4
Clean Filters and Vents
Restricted airflow or clogged filters can significantly impact appliance performance. For refrigerators, clean the condenser coils. For dishwashers, regularly clean the food filter. Removing accumulated dust or debris can often resolve common issues like poor cooling or washing.
- 5
Review User Manual for Codes
If your Dacor appliance is displaying an error code, consult your owner's manual. Many manuals provide a troubleshooting guide that explains the meaning of common codes and suggests simple solutions you can attempt before calling for professional service.
- 6
Confirm Water Supply
For Dacor dishwashers and refrigerators with ice makers or water dispensers, ensure the water supply valve is fully open. A closed or partially open valve can prevent water from reaching the appliance, causing issues with ice production or washing cycles.
- 7
Listen for Startup Clicks
For Dacor ovens or ranges that aren't igniting, listen closely for a clicking sound from the igniter. If you hear clicking but no flame, there might be a gas supply issue or a dirty igniter. If there's no clicking, the igniter itself might be faulty.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost to repair a Dacor appliance in Matthews can vary significantly based on the specific issue and the parts required, as Dacor components are often premium and specialized. Minor repairs, like replacing a temperature sensor or a door seal, typically fall on the lower end, while major component failures such as a control board, compressor, or main burner assembly can incur higher costs due to part expense and labor intensity. Our technicians provide a detailed estimate after diagnosis.
Specialty Dacor Service in Matthews
Premium Specialty
Dacor Appliances We Repair in Matthews
Dacor Refrigerator RepairDacor Freezer RepairDacor Dryer RepairDacor Oven RepairDacor Range RepairDacor Stove RepairDacor Cooktop RepairDacor Ice Maker RepairDacor Wine Cooler RepairDacor Commercial Kitchen Appliance RepairDacor Commercial Refrigerator RepairDacor Commercial Freezer RepairDacor Commercial Oven RepairDacor Appliance Repair
Common Dacor Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Dacor Repair Pricing in Matthews
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Dacor OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
Dacor repair appointments to Matthews
We dispatch Dacor specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
What Dacor appliances do you specialize in repairing?
Star Appliance specializes in repairing all Dacor luxury kitchen appliances, including ranges, ovens, cooktops, refrigerators, dishwashers, and microwaves. Our technicians are highly experienced with the specific engineering and advanced technology unique to the Dacor brand, ensuring precise and effective repairs for your premium appliances.
How quickly can I expect service for my Dacor appliance in Matthews?
We understand the inconvenience of appliance malfunctions. Star Appliance strives to provide prompt and efficient service to our Matthews customers. While exact timing can vary, we prioritize scheduling repairs as quickly as possible to restore your Dacor appliance's functionality with minimal delay.
Which areas and neighborhoods do you serve for Dacor repair?
Star Appliance proudly serves Matthews and its distinguished neighborhoods, including Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. Our service also extends to nearby cities such as Charlotte, Concord, Monroe, Gastonia, and Huntersville, ensuring wide coverage for Dacor owners.
What is your diagnostic fee, and is it applied to the repair cost?
Our diagnostic service call fee is $120. This fee covers the technician's time and expertise in accurately identifying the issue with your Dacor appliance. Should you choose to proceed with the recommended repair, this $120 diagnostic fee is completely waived.
Do you offer a warranty on Dacor appliance repairs?
Yes, Star Appliance stands behind our work. We offer a comprehensive warranty on all parts and labor for Dacor appliance repairs. Specific warranty details will be provided at the time of service, ensuring your confidence in the quality and longevity of our repairs.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.