GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Stove Repair Services
Same-day stove repair from Star Appliance — all major brands.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your stove isn't performing as it should, it can disrupt your entire household routine. At Star Appliance, we understand the inconvenience a malfunctioning stove can cause, which is why we offer prompt and reliable stove repair services to get your kitchen back on track. Proudly based in Fort Mill, SC, our skilled technicians extend their expert services across the broader region, including Charlotte, Matthews, and Waxhaw. We specialize in high-end appliance brands, ensuring your sophisticated kitchen equipment receives the specialized care it deserves. Our expertise covers premium brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele. We are committed to transparency and customer satisfaction, which is reflected in our diagnostic fee policy: a $120 service call fee is completely waived when you proceed with a repair. This approach ensures you receive a thorough assessment without an extra burden on your budget when you choose us for your stove's restoration. With Star Appliance, you're not just getting a repair; you're investing in the longevity and optimal performance of your valuable appliance, handled by a local business dedicated to serving our community with integrity and craftsmanship. Trust us to bring efficiency and peace of mind back to your kitchen with our professional stove repair solutions.
Updated
Our trucks & technicians
Common Stove Repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Gas Burner Not Igniting
A common issue with gas stoves is when a burner clicks continuously but doesn't light, or doesn't click at all. This prevents you from using that specific cooking zone. It often indicates a problem with the igniter or the gas flow to that burner, impacting cooking capabilities.
Oven Not Heating Properly
If your oven fails to reach the set temperature, heats very slowly, or cooks food unevenly, it indicates an issue with the heating system. This can range from a faulty heating element to a malfunctioning temperature sensor. Consistent, even heat is crucial for successful baking and roasting.
Electric Burner Not Heating
When an electric surface burner remains cold or only warms slightly after being turned on, it signals a problem with its heating capability. This makes preparing meals challenging as you cannot use that cooking zone. The issue often lies with the burner element itself or its terminal block.
Stove Emits Strange Odors
Unusual smells emanating from your stove, such as a burning plastic odor, metallic scent, or a lingering chemical smell, are often signs of an internal issue. While some smells are normal for new appliances or after spills, persistent or strong odors warrant investigation. This could indicate electrical problems or trapped debris.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty Igniter or Spark Module
For gas stoves, a clicking sound without ignition or no clicking at all often points to a problem with the igniter or the spark module. The igniter may be dirty, wet, or have a weak spark, preventing proper gas combustion. The spark module controls the electrical pulse to all igniters.
Defective Heating Element
If an electric burner or the oven itself is not heating, or heats unevenly, a defective heating element is a common culprit. Over time, these elements can burn out or develop internal breaks, preventing them from generating heat. Visual inspection might reveal a blistered or broken surface.
Worn-Out Temperature Sensor
When your oven consistently bakes unevenly or doesn't reach the set temperature, a malfunctioning temperature sensor might be at fault. This sensor communicates the internal oven temperature to the control board, and if it's faulty, the oven's heating cycle becomes inaccurate. This can lead to undercooked or overcooked food.
Control Board Malfunction
Many modern stoves rely on an electronic control board to manage various functions like heating, ignition, and temperature settings. If the display is blank, buttons are unresponsive, or multiple features fail simultaneously, the control board might be faulty. This complex component can be sensitive to power surges or simply wear out over time.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Strong Gas Odor
If you detect a strong smell of natural gas, turn off the stove immediately, open windows, and evacuate your home. Do not use any electrical switches or phones. Call your gas company and then a professional technician from outside your home.
Electrical Burning Smell or Smoke
Any smell of burning plastic, melting wire, or visible smoke from your stove indicates an electrical short or overheating component. Turn off the appliance and breaker, then call a qualified appliance repair technician promptly to prevent further damage or fire hazards.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure your electric stove is fully plugged into the wall outlet. For both electric and gas models, check your home's electrical panel to see if the circuit breaker for the kitchen or appliance circuit has tripped. Resetting a tripped breaker can often restore power.
- 2
Verify Gas Supply
For gas stoves, confirm that the gas shut-off valve behind the appliance is in the fully open position. Also, ensure there isn't a wider gas outage in your area. A lack of gas flow will prevent burners from igniting.
- 3
Clean Burner Caps
For gas stoves, remove the burner grates and caps. Inspect the igniter and burner ports for any food debris or spills that might be blocking the gas flow or interfering with the spark. Gently clean with a soft brush or toothpick if needed, ensuring they are dry before reassembly.
- 4
Inspect Heating Elements
For electric stoves, visually inspect the surface elements and oven elements. Look for any visible breaks, cracks, or blistering on the coiled elements. A damaged element often indicates it needs replacement. Ensure the connections appear secure if accessible without disassembling.
- 5
Check Oven Door Seal
Ensure the oven door closes completely and the seal (gasket) around the door is intact. A poor seal can lead to heat loss and uneven cooking. Gently inspect the gasket for tears or gaps that might be preventing proper closure.
- 6
Test Other Burners/Oven
If one burner isn't working, try testing the other burners and the oven. This can help determine if the problem is isolated to a single component or if it's a more widespread issue, potentially indicating a power or control board problem. Note which components are affected.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
Stove repair costs can vary significantly based on the specific part needing replacement and the complexity of the labor involved. Simple fixes like a single igniter or sensor tend to be on the lower end, while replacing a main control board or multiple elements can increase the overall cost. The brand and age of the stove also influence parts pricing.
Stove Repair We Provide
Burner IgniterSurface ElementGas ValveSpark ModuleKnobsControl BoardDrip PanBurner SwitchSafety ValveSpark ElectrodeInstallationReplacementHaul-away / Removal
Service Pricing
$120 service call
- FREE if you proceed with the repair
- Written estimate before any work begins.
Brands We Service
★ Specialty / authorized service provider
Star Appliance — Stove Repair
Based in Fort Mill. Service trucks dispatched across our coverage zone.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
How quickly can Star Appliance schedule a stove repair?
We understand the urgency of a broken stove. We strive to offer prompt scheduling and efficient service. Please contact us directly to discuss our current availability and find a convenient time for one of our technicians to visit your home for diagnostics and repair.
Which brands of stoves does Star Appliance service?
Star Appliance specializes in high-end stove brands. Our expert technicians are trained to service Sub-Zero, Wolf, Thermador, Viking, and Miele appliances. We focus on these premium brands to provide specialized and high-quality repairs.
Are your technicians licensed and insured for appliance repair?
Our experienced technicians are highly trained and skilled in repairing the specific high-end appliance brands we service. We maintain professional standards and ensure our team is equipped to handle complex repairs safely and effectively, providing peace of mind to our customers.
What is Star Appliance's diagnostic fee for stove repair?
Our standard diagnostic service call fee for stove repair is $120. However, this entire fee is waived and applied towards the total cost of your repair if you choose to proceed with us. This ensures you only pay for the solution.
Does Star Appliance offer a warranty on stove repairs?
Yes, we stand behind the quality of our work and the parts we use. We provide a warranty on our repairs to ensure your satisfaction and confidence in our service. Specific warranty details will be discussed with you at the time of your repair.
Explore more
Other appliance services
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.