Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is your premier choice for expert oven repair in Waxhaw, NC. We understand that a malfunctioning oven can significantly disrupt your household, especially for residents in thriving communities like Millbridge and Mineral Springs, where the median household income of $144,544 reflects a discerning taste for quality and efficiency. Our factory-trained technicians are dedicated to restoring the functionality of your high-end kitchen appliances with precision and care. We specialize in servicing luxury brands including Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring that your sophisticated cooking equipment receives the specialized attention it deserves. Star Appliance proudly serves homeowners throughout Waxhaw, as well as in nearby cities such as Charlotte and Matthews, extending our professional service from our Fort Mill base directly to your home. We prioritize transparent and straightforward service, which is why our $120 diagnostic service call fee is completely waived when you proceed with a repair. This policy guarantees that you receive exceptional value and clear pricing from the outset for all your oven repair needs. Whether your oven isn't heating properly, displaying inconsistent temperatures, or showing error codes, Star Appliance is equipped to provide the precise, high-quality solution you expect. We pride ourselves on delivering prompt, reliable service, minimizing any disruption to your busy Waxhaw lifestyle. Trust Star Appliance to keep your kitchen operating smoothly and efficiently.
Updated
If you're noticing any of these, it's time for a diagnostic.
If your oven fails to heat up at all, or only heats intermittently, it's a clear sign of an issue. This can manifest as food not cooking through or requiring significantly longer cooking times. The heating elements or gas igniter may be at fault.
An oven that struggles to maintain a consistent temperature can lead to unevenly cooked or burnt food. You might notice some parts of your dishes are overdone while others are undercooked. This often points to a faulty temperature sensor or control board.
If your oven door doesn't seal properly, heat can escape, making the oven inefficient and potentially unsafe. This can be caused by worn hinges, a damaged door seal, or issues with the door latch mechanism. A poor seal affects cooking performance and energy use.
Strange sounds like buzzing, grinding, or loud popping from your oven during operation are indicators of a problem. Similarly, a burning smell (not from spilled food) or an electrical odor should be investigated immediately. These symptoms can suggest electrical or mechanical failures.
What we typically find when we diagnose these symptoms.
One of the most common reasons an oven fails to heat is a burnt-out or faulty heating element. This component is responsible for generating the heat inside your oven. Over time, wear and tear or electrical surges can cause it to break, leading to uneven cooking or no heat at all.
The temperature sensor works with the control board to monitor and regulate the oven's internal temperature. If this sensor is defective, it can send incorrect readings, causing the oven to overheat, underheat, or maintain inconsistent temperatures. A professional diagnostic can determine if this is the root cause.
The control board is the brain of your oven, managing all its functions, from heating elements to temperature sensors and display. A faulty control board can lead to a variety of issues, including an oven that won't turn on, display errors, or erratic behavior, often requiring specialized replacement.
For gas ovens, problems with the igniter are a frequent cause of heating failures. The igniter draws electricity to get hot enough to ignite the gas. If it's weak or failing, the gas may not ignite, or the oven may take a very long time to heat up, eventually shutting off the gas supply as a safety measure.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a strong burning smell that isn't related to spilled food, or see smoke emanating from your oven, immediately turn it off and unplug it if safely possible. This could indicate an electrical short or a serious component malfunction.
For gas ovens, a distinct smell of natural gas is a serious concern. Turn off the oven, open windows, and evacuate the premises if the smell is strong. Do not use electrical switches or phones, and contact your gas company and a professional technician immediately from a safe location.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure the oven is securely plugged into its electrical outlet. Sometimes a loose connection can prevent the oven from receiving power. Also, check if there's power to other appliances on the same circuit.
Locate your home's electrical panel and check the circuit breaker dedicated to your oven. If it's tripped, reset it by flipping it completely off and then back on. A tripped breaker is a common reason for an oven not operating.
Double-check that the oven settings are correctly configured for the desired function. Ensure it's not set to a timer, Sabbath mode, or a delayed start function that might prevent immediate operation. Sometimes a simple adjustment resolves the issue.
Examine the oven door gasket or seal for any visible damage, tears, or gaps. A compromised seal can allow heat to escape, leading to inefficient heating or extended preheat times. A poor seal can also affect the oven's ability to reach and maintain temperature.
If you have a gas oven and it's not heating, listen carefully after turning it on. You should hear a clicking sound indicating the igniter is attempting to light the gas. If you hear nothing, or if it clicks without ignition, there might be an igniter issue.
Many modern ovens display error codes on their digital panel when a fault is detected. Consult your oven's user manual to understand what the specific code indicates. This information can be helpful when describing the problem to a technician.
What affects your final bill.
Diagnostic
120 service call waived with repair
Oven repair costs can vary significantly based on the specific part needing replacement and the complexity of the job. Minor fixes like a bake element replacement typically fall on the lower end, while issues involving control boards, convection motors, or specialized components for high-end brands like Miele or Sub-Zero can increase the overall cost. Our technicians will provide a detailed estimate after diagnosing the issue.
Waxhaw residents and businesses count on Star Appliance for fast, reliable oven repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Waxhaw area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Waxhaw, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Waxhaw.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








We strive to provide prompt service for our Waxhaw customers. While availability can vary, we aim to schedule repairs as quickly as possible to minimize inconvenience. Contact us with your specific issue, and we'll work to find the earliest appointment slot to get your oven back in working order.
Star Appliance specializes in the repair of premium oven brands. We are experts in servicing Sub-Zero, Wolf, Thermador, Viking, and Miele appliances. Our technicians are trained to handle the specific needs and complexities of these high-end models, ensuring a reliable and lasting repair.
Absolutely. Our technicians are highly experienced and undergo continuous training to stay current with the latest appliance technologies and repair techniques. We are dedicated to delivering professional service and expert solutions for your high-end oven, ensuring quality workmanship and customer satisfaction.
Star Appliance offers a transparent diagnostic fee policy. We charge a $120 service call fee for diagnostics. However, this entire fee is waived if you choose to proceed with the recommended repair. This ensures you only pay for the repair itself, providing clear value.
Star Appliance proudly offers oven repair services throughout Waxhaw, including neighborhoods like Millbridge, Mineral Springs, Walnut Creek, and Bent Creek. We also extend our premium repair services to residents in nearby Charlotte and Matthews, ensuring comprehensive coverage for your appliance needs.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
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Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.