GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Miele Appliance Repair in Matthews, SC
Same-day Miele repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
For homeowners in Matthews, maintaining the seamless operation and sophisticated aesthetics of their Miele appliances is essential. Star Appliance understands the precision engineering and advanced technology that defines Miele, making us your trusted partner for expert repair services right here in Matthews, NC. From integrated coffee systems to high-performance laundry units and professional-grade cooking ranges, our experienced technicians are adept at diagnosing and resolving issues unique to this premium brand. We appreciate that Miele appliances, often found in luxury kitchens within neighborhoods like Wesley Chapel, represent a significant investment in your home's functionality and style. Our commitment extends beyond just Miele; we also expertly service other esteemed brands such as Sub-Zero, Wolf, Thermador, and Viking, ensuring comprehensive care for your entire suite of high-end appliances. Furthermore, our expertise isn't limited to residential settings; we also provide essential repair services for commercial and restaurant kitchen appliances, keeping local businesses running smoothly. When you choose Star Appliance for your Miele repair in Matthews, you can expect transparent pricing, including our $120 service call fee, which is always waived when you proceed with a repair. We pride ourselves on restoring your Miele appliance to its optimal performance with efficiency and meticulous care, minimizing disruption to your daily routine.
Updated
Our trucks & technicians
Common Miele appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Miele Dishwasher Not Draining
If your Miele dishwasher leaves standing water at the bottom of the tub after a cycle, it indicates a drainage problem. This can lead to unpleasant odors and prevent dishes from getting properly cleaned and dried, affecting hygiene. You might also notice a "check drain" or similar error code on the control panel.
Miele Oven Not Heating Evenly
When your Miele oven fails to reach or maintain its set temperature, or bakes food unevenly, it's a common issue. This can result in undercooked centers or burnt edges, making precise cooking difficult. Temperature fluctuations can also affect baking and roasting results.
Miele Refrigerator Not Cooling
A Miele refrigerator that isn't cooling effectively will cause food to spoil quickly. You might notice condensation inside, a warmer temperature than usual, or the compressor running constantly without achieving the desired coldness. This is a critical issue for food safety and preservation.
Miele Washer Not Spinning
If your Miele washing machine completes a cycle but leaves clothes soaking wet, it's likely failing to spin properly. This means excess water isn't removed, extending drying times and potentially indicating a mechanical or electronic fault. A loud banging noise during the spin cycle can also be a symptom.
Likely causes
What we typically find when we diagnose these symptoms.
Clogged Drain Filter or Pump
For dishwashers, food debris, grease, or foreign objects can clog the drain filter, hose, or pump impeller, preventing water from exiting. This obstruction creates a blockage, forcing water to remain in the tub even after the wash cycle has concluded. Regular cleaning can often prevent this issue.
Faulty Heating Element
In ovens, a common cause for uneven or no heating is a malfunctioning heating element. Over time, elements can burn out or short circuit, leading to inconsistent heat distribution. A damaged temperature sensor or thermostat can also send incorrect readings, impacting oven performance.
Condenser Coil Issues
A Miele refrigerator's cooling problems often stem from dirty or blocked condenser coils. When dust and pet hair accumulate, the coils cannot efficiently dissipate heat, causing the compressor to work harder and the refrigerator interior to warm up. A failing compressor or refrigerant leak are more serious possibilities.
Worn Motor or Door Latch
If a Miele washer isn't spinning, the issue might be a worn-out drive motor or a faulty door latch sensor. The control board may prevent the spin cycle from engaging if it doesn't detect the door as securely closed, or the motor might lack the power to rotate the drum at high speeds.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical Sparks or Smoke
If you observe any sparks, smoke, or smell burning electrical components emanating from your Miele appliance, immediately unplug it or shut off the circuit breaker. This indicates a serious electrical fault and requires immediate professional attention to prevent fire hazards.
Significant Water Leak
A substantial or continuous water leak from your Miele dishwasher, washing machine, or refrigerator can cause significant property damage. Turn off the water supply to the appliance and call a professional technician promptly to address the source of the leak and prevent further issues.
Gas Odor
For Miele gas cooktops or ovens, if you ever detect a strong smell of natural gas, do not attempt to operate the appliance. Open windows for ventilation, evacuate the area, and contact your gas company and a qualified technician immediately, as this indicates a potentially dangerous gas leak.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure your Miele appliance is securely plugged into a working electrical outlet. For integrated units, verify the circuit breaker hasn't tripped in your home's electrical panel. Sometimes a simple power reset can resolve temporary electronic glitches without needing a repair call.
- 2
Inspect Door Seal/Latch
A faulty door seal or latch can prevent dishwashers and washers from operating correctly, or fridges from maintaining temperature. Visually inspect the rubber gasket for tears or debris, and ensure the door closes completely and latches securely, as some appliances won't start if the door isn't properly sealed.
- 3
Clean Drain Filter
For dishwashers and washing machines, a clogged drain filter is a common culprit for drainage issues. Refer to your Miele manual for instructions on safely accessing and cleaning the removable filter basket at the bottom of the appliance. Remove any trapped food particles or lint.
- 4
Examine Condenser Coils (Refrigerators)
For refrigerators, unplug the unit and carefully locate the condenser coils, usually at the bottom or back. Using a brush or vacuum cleaner, gently remove any dust, pet hair, or debris that has accumulated, as clean coils improve cooling efficiency.
- 5
Reset the Appliance
Many Miele appliances benefit from a hard reset to clear minor electronic errors. Unplug the appliance from the wall outlet or trip its dedicated circuit breaker for 5-10 minutes, then restore power. This can often resolve display errors or minor functional glitches.
- 6
Check Water Supply (Dishwasher/Washer)
Verify that the water supply valves to your Miele dishwasher or washing machine are fully open. Kinks or blockages in the supply hoses can also restrict water flow, preventing proper operation and triggering error codes. Ensure hoses are free of damage.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost for Miele appliance repair in Matthews varies based on the specific issue and necessary parts. Simple fixes like clogged drains or minor sensor replacements typically fall on the lower end. More complex repairs involving major components such as heating elements, control boards, or compressors will naturally incur higher costs due to parts and labor. We provide a transparent estimate after diagnosis.
Specialty Miele Service in Matthews
Premium Specialty
Miele Appliances We Repair in Matthews
Miele Refrigerator RepairMiele Freezer RepairMiele Dryer RepairMiele Oven RepairMiele Range RepairMiele Stove RepairMiele Cooktop RepairMiele Ice Maker RepairMiele Wine Cooler RepairMiele Commercial Kitchen Appliance RepairMiele Commercial Refrigerator RepairMiele Commercial Freezer RepairMiele Commercial Oven RepairMiele Appliance Repair
Common Miele Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Miele Repair Pricing in Matthews
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Miele OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
Miele repair appointments to Matthews
We dispatch Miele specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
What Miele appliances do you specialize in?
Star Appliance specializes in the repair of all major Miele home appliances, including ovens, cooktops, dishwashers, refrigerators, washers, and dryers. Our technicians are highly trained to handle the sophisticated technology and unique requirements of Miele products, ensuring a precise and effective repair.
How quickly can you service my Miele appliance?
We strive for prompt service. Once you contact us, we'll schedule a diagnostic visit as quickly as possible, often within 1-2 business days. Our goal is to get your Miele appliance back in optimal working condition efficiently, minimizing any inconvenience.
What areas do you serve for Miele repair?
Star Appliance proudly offers Miele appliance repair services throughout Matthews, NC, including neighborhoods like Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. We also extend our services to nearby cities such as Charlotte, Fort Mill, Waxhaw, Concord, Monroe, Gastonia, and Huntersville, ensuring comprehensive coverage for our premium clients.
What is your diagnostic fee?
Our diagnostic service call fee is $120. This fee covers the technician's visit to your Matthews home, thorough diagnosis of the issue, and a repair estimate. Should you choose to proceed with the recommended repair, this $120 fee is completely waived.
Do you use genuine Miele parts for repairs?
Yes, whenever possible, Star Appliance uses genuine Miele replacement parts for all repairs. This ensures compatibility, optimal performance, and longevity for your appliance. Using manufacturer-approved components helps maintain the high quality and efficiency you expect from your Miele unit.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.