GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Fisher & Paykel Appliance Repair in Matthews, SC
Same-day Fisher & Paykel repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is your premier source for professional Fisher & Paykel appliance repair services right here in Matthews, NC. As specialists in high-end appliance brands, our skilled technicians are factory-trained and deeply familiar with the sophisticated engineering and unique requirements of Fisher & Paykel's innovative refrigeration, cooking, and dishwashing units. We understand that residents in areas like Wesley Chapel and the Matthews Commercial Historic District rely on their luxury appliances for daily convenience and entertaining, and a malfunction can disrupt your sophisticated home environment. Our commitment to precision and efficient service ensures that your Fisher & Paykel appliance is restored to optimal performance with minimal fuss. Beyond Fisher & Paykel, we also expertly service other distinguished brands including Sub-Zero, Wolf, Thermador, Viking, and Miele, providing comprehensive care for your entire suite of premium home appliances. Whether you're experiencing an issue with a built-in oven or an integrated dishwasher, our team is equipped to diagnose and resolve even the most complex problems. For your peace of mind, our transparent diagnostic fee of $120 is completely waived when you proceed with the recommended repair, ensuring you know the cost upfront without hidden charges. We pride ourselves on being a trusted local partner dedicated to maintaining the functionality and longevity of your investment. Additionally, Star Appliance extends its expert services to commercial and restaurant kitchens, understanding the critical need for operational excellence in professional settings.
Updated
Our trucks & technicians
Common Fisher & Paykel appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Appliance Not Cooling
For refrigerators or freezers, a lack of adequate cooling can lead to food spoilage and operational inefficiency. You might notice unusual warmth inside the compartments despite the thermostat setting. This can indicate issues with the sealed system or internal air circulation, compromising food preservation.
Dishwasher Not Draining
If your Fisher & Paykel dishwasher leaves standing water after a cycle, it's not draining properly. This can cause unpleasant odors and affect the cleanliness of your dishes. The issue often points to clogs in the filter, drain hose, or a problem with the drain pump itself, preventing water removal.
Oven Not Heating Evenly
An oven that fails to heat consistently or to the set temperature can ruin meals and prolong cooking times. You might observe food burning on one side while remaining undercooked on the other. This usually signals a problem with the heating element, temperature sensor, or the oven's control board.
Likely causes
What we typically find when we diagnose these symptoms.
Compressor or Sealed System Failure
For cooling issues, a failing compressor or a leak in the sealed refrigeration system is a primary culprit. These components are vital for circulating refrigerant and maintaining low temperatures. Over time, wear and tear or minor damage can lead to a loss of cooling capacity, requiring expert diagnosis.
Clogged Filters or Drain Pump Malfunction
Dishwasher draining problems are frequently caused by accumulated food debris in the filters or a faulty drain pump. The filters can become blocked over time, restricting water flow. If the drain pump motor fails, it won't have the power to expel water from the tub, leaving it stagnant.
Faulty Heating Element or Sensor
Uneven oven heating often stems from a defective heating element, either bake or broil, or a malfunctioning temperature sensor. If an element isn't glowing properly, it won't produce heat. A sensor sending incorrect readings can cause the control board to misregulate the oven's internal temperature.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Smell of Gas or Burning
If you detect a distinct smell of gas around your appliance, particularly an oven or cooktop, or notice any burning odors or smoke, immediately turn off the appliance and evacuate the area. Contact a professional technician or your gas provider without delay.
Significant Water Leak
Persistent or extensive water leaking from your appliance, especially if it's pooling on the floor, requires immediate attention. Turn off the water supply to the appliance if possible. This can indicate a burst hose, cracked tub, or major pump failure, posing a risk of water damage.
Electrical Sparks or Fumes
Any visible electrical sparks, strange buzzing sounds accompanied by a burning smell, or smoke emanating from the appliance indicates a severe electrical malfunction. Disconnect power to the unit immediately and call a qualified appliance repair professional to prevent fire hazards.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Verify Power Supply
Ensure the appliance is securely plugged into a functioning electrical outlet. Sometimes, a loose plug or a tripped GFCI outlet can prevent operation. Test the outlet with another small appliance to confirm it's receiving power before assuming a major issue.
- 2
Check Circuit Breaker
Locate your home's electrical service panel and check if the circuit breaker for the specific appliance has tripped. A tripped breaker will be in the 'off' or middle position. Reset it by switching it fully off, then back on to restore power.
- 3
Clean Filters and Vents
For dishwashers, thoroughly clean the food filter at the bottom of the tub to remove any debris. For refrigerators, ensure condenser coils are free of dust and debris, and check that vents inside the freezer and fresh food sections are not blocked by food items.
- 4
Examine Door Seal
Inspect the rubber gasket around the refrigerator, oven, or dishwasher door for any tears, cracks, or gaps. A damaged or poorly sealing gasket can lead to temperature inconsistencies, excessive energy use, or water leaks. Clean the gasket thoroughly to remove any buildup.
- 5
Reset the Appliance
Sometimes, a simple reset can resolve minor electronic glitches. Unplug the appliance from the wall outlet or switch off its dedicated circuit breaker for 5-10 minutes, then restore power. This can clear temporary errors in the control board.
- 6
Check Water Supply
For dishwashers or refrigerators with ice makers/water dispensers, confirm that the water supply valve is fully open. A closed or partially closed valve will prevent water from entering the appliance, causing issues with washing or ice production.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
Repair costs for Fisher & Paykel appliances can vary significantly based on the specific component that needs replacement and the complexity of the repair. Factors such as the appliance type, parts availability for sophisticated models, and the labor required to access and replace intricate parts all influence the final price. Our technician will provide a detailed quote after diagnosing the issue.
Specialty Fisher & Paykel Service in Matthews
Premium Specialty
Fisher & Paykel Appliances We Repair in Matthews
Fisher & Paykel Refrigerator RepairFisher & Paykel Freezer RepairFisher & Paykel Dryer RepairFisher & Paykel Oven RepairFisher & Paykel Range RepairFisher & Paykel Stove RepairFisher & Paykel Cooktop RepairFisher & Paykel Ice Maker RepairFisher & Paykel Wine Cooler RepairFisher & Paykel Commercial Kitchen Appliance RepairFisher & Paykel Commercial Refrigerator RepairFisher & Paykel Commercial Freezer RepairFisher & Paykel Commercial Oven RepairFisher & Paykel Appliance Repair
Common Fisher & Paykel Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Fisher & Paykel Repair Pricing in Matthews
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Fisher & Paykel OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
Fisher & Paykel repair appointments to Matthews
We dispatch Fisher & Paykel specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
What Fisher & Paykel appliances do you repair?
Star Appliance specializes in repairing the full range of Fisher & Paykel appliances, including refrigerators, freezers, dishwashers, ovens, cooktops, and laundry machines. Our technicians are experienced with the brand's unique technology and sophisticated designs, ensuring a precise and effective repair every time for your premium home.
How quickly can you schedule a Fisher & Paykel repair in Matthews?
We prioritize prompt service to minimize disruption to your home. While scheduling depends on current demand and parts availability, we strive to offer the earliest possible appointments for our Matthews clients. We recommend calling us directly to discuss your specific needs and receive an estimated service time.
What areas do you serve for Fisher & Paykel repairs?
Star Appliance proudly serves Matthews and its surrounding communities. This includes neighborhoods such as Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. We also extend our services to nearby cities like Charlotte, Fort Mill, Waxhaw, Concord, Monroe, Gastonia, and Huntersville, ensuring wide coverage for premium appliance care.
What is your diagnostic fee policy for Fisher & Paykel appliance repair?
Our standard diagnostic service call fee is $120. However, this entire fee is waived if you choose to proceed with Star Appliance for the recommended repair. This policy ensures you only pay for the service if a repair is performed, offering transparent and fair pricing.
Do you offer a warranty on your Fisher & Paykel repairs?
Yes, Star Appliance stands behind the quality of our work. We provide a warranty on both the parts we install and the labor performed during your Fisher & Paykel appliance repair. Specific warranty details will be provided at the time of service, giving you confidence in our lasting solutions.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.