GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Cove Appliance Repair in Matthews, SC
Same-day Cove repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is proud to offer unparalleled Cove appliance repair services right here in Matthews, NC. As specialists in luxury kitchen equipment, our factory-trained technicians understand the intricate engineering and advanced technology that makes your Cove dishwasher an essential part of your premium home. We know that homeowners in areas like Wesley Chapel and Providence choose Cove for its exceptional performance and seamless integration into their sophisticated living spaces, and we are dedicated to restoring that performance with precision and care. Beyond Cove, our expertise extends to a curated selection of other high-end brands, including Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring that your entire suite of luxury appliances receives expert attention. When your Cove appliance requires professional service, you can trust Star Appliance to deliver a meticulous diagnosis and effective solution. We operate with transparency, offering a $120 service call fee that is conveniently waived when you proceed with our expert repair, providing clear value and peace of mind for our valued clients throughout Matthews and beyond. Our commitment is to ensure your premium appliances function flawlessly, maintaining the elegance and efficiency of your home. We are a local business deeply rooted in the community, striving to deliver reliable and respectful service with every visit.
Updated
Our trucks & technicians
Common Cove appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Dishes Not Cleaning
If your Cove dishwasher is completing cycles but dishes remain soiled, it could indicate an issue with water circulation, spray arm blockages, or detergent dispenser functionality. Residue, food particles, or cloudy film are common signs of this problem, suggesting an underlying mechanical or operational fault.
Water Not Draining
A common and frustrating symptom is standing water left in the bottom of the dishwasher after a cycle. This typically points to a clog in the drain hose or filter, a faulty drain pump, or an issue with the air gap system. Proper drainage is crucial for hygiene and preventing odors.
Unusual Noises
While Cove dishwashers are designed to operate quietly, any new or unusually loud sounds like grinding, buzzing, or squealing during a wash cycle warrant attention. These noises often suggest problems with the wash pump, motor, or other rotating components that require professional assessment.
Leaking from Door
Water visibly leaking from around the dishwasher door can cause damage to your flooring and cabinetry. This issue often stems from a damaged or improperly seated door gasket, a misaligned door latch, or an overfill condition within the appliance, requiring immediate attention to prevent further harm.
Likely causes
What we typically find when we diagnose these symptoms.
Clogged Filters or Spray Arms
Accumulated food particles and debris can block the dishwasher's internal filters or spray arm nozzles, significantly hindering water distribution and cleaning effectiveness. Regular cleaning can prevent some clogs, but persistent issues may indicate a deeper obstruction.
Faulty Drain Pump
The drain pump is responsible for expelling wastewater from the dishwasher. If it fails, water will remain in the tub after a cycle. This can be due to electrical malfunction, a foreign object jamming the impeller, or wear and tear over time.
Worn Door Gasket
The rubber gasket sealing the dishwasher door can become stiff, cracked, or loose with age and use. A compromised gasket allows water to escape during operation, leading to leaks. Proper sealing is essential for containing the wash cycle's contents.
Malfunctioning Water Inlet Valve
If your dishwasher isn't filling correctly or is overfilling, the water inlet valve may be at fault. This valve controls the flow of water into the unit. Issues can range from mineral deposits obstructing the valve to electrical problems preventing it from opening or closing properly.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical Smoke or Burning Smell
If you observe smoke, sparks, or detect a burning electrical odor emanating from your Cove dishwasher, immediately turn off the power at the circuit breaker. Do not attempt to operate the appliance and call a professional technician right away, as this indicates a serious electrical fault.
Significant Water Leak
A large and uncontrolled water leak from your dishwasher, particularly if it's continuously flowing, can cause extensive damage to your home. Turn off the water supply to the unit and contact a professional to prevent further water damage and identify the source of the leak.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure your dishwasher is securely plugged into its outlet and that the circuit breaker hasn't tripped. Sometimes, a simple power interruption can mimic a more complex issue, so verifying the power source is always the first step.
- 2
Inspect Door Latch
Make sure the dishwasher door is fully closed and latched. Many Cove models have safety mechanisms that prevent operation if the door isn't securely sealed, which can sometimes be confused with a malfunction.
- 3
Clean Filters and Drain Area
Locate and carefully remove the filters at the bottom of the dishwasher tub. Rinse them thoroughly under running water to remove any accumulated food debris or grease. Also, check for any visible obstructions around the drain opening.
- 4
Examine Spray Arms
Manually spin the upper and lower spray arms to ensure they rotate freely without obstruction. Visually inspect the small holes on the spray arms for any clogs and gently clear them with a toothpick if necessary to improve water flow.
- 5
Verify Water Supply
Confirm that the water supply valve to your dishwasher is fully open. A partially closed or completely shut-off valve will prevent the appliance from filling with water, leading to ineffective cleaning or non-start issues.
- 6
Look for Error Codes
Check your dishwasher's display panel for any illuminated error codes or indicator lights. Refer to your Cove owner's manual to understand what these specific codes signify, as they can often pinpoint the exact nature of the problem.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of repairing your Cove dishwasher can vary significantly based on the specific issue and required parts. Simple fixes like clearing a minor clog or replacing a small component typically fall on the lower end of the spectrum. More complex repairs, such as replacing the main wash pump, motor, or a sophisticated control board, will naturally incur higher costs due to the specialized components and labor involved for these premium appliances.
Specialty Cove Service in Matthews
Premium Specialty
Cove Appliances We Repair in Matthews
Cove Refrigerator RepairCove Freezer RepairCove Dryer RepairCove Oven RepairCove Range RepairCove Stove RepairCove Cooktop RepairCove Ice Maker RepairCove Wine Cooler RepairCove Commercial Kitchen Appliance RepairCove Commercial Refrigerator RepairCove Commercial Freezer RepairCove Commercial Oven RepairCove Appliance Repair
Common Cove Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Cove Repair Pricing in Matthews
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Cove OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
Cove repair appointments to Matthews
We dispatch Cove specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
What brands does Star Appliance specialize in?
Star Appliance specializes in the repair of premium luxury appliance brands. Our factory-trained technicians are experts in servicing Cove, Sub-Zero, Wolf, Thermador, Viking, and Miele appliances, ensuring high-quality, specialized care for your sophisticated kitchen equipment.
How quickly can I expect service for my Cove appliance?
We understand the importance of a fully functional kitchen. We strive to schedule service appointments as promptly as possible, often within a few business days, depending on technician availability and the urgency of your repair in Matthews. We aim to get your Cove appliance back to optimal performance swiftly.
What areas does Star Appliance serve around Matthews?
Star Appliance proudly serves Matthews and its surrounding communities. Our service area includes local neighborhoods such as Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence, as well as nearby cities like Charlotte, Concord, Monroe, Gastonia, and Huntersville.
What is the diagnostic fee, and how does it work?
Our diagnostic service call fee is $120. This fee covers the technician's visit to your Matthews home, thorough inspection, and precise diagnosis of your appliance issue. Should you choose to proceed with our recommended repair, this $120 fee is completely waived, offering you transparent and straightforward pricing.
Do you offer a warranty on your Cove appliance repairs?
Yes, Star Appliance stands behind the quality of our work. We offer a comprehensive warranty on all parts and labor associated with our Cove appliance repairs. Specific warranty details will be provided at the time of service, ensuring your peace of mind regarding the longevity of your repair.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.