GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Bertazzoni Appliance Repair in Matthews, SC
Same-day Bertazzoni repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is proud to offer expert Bertazzoni appliance repair services right here in Matthews. As a trusted local business based in Fort Mill, SC, we specialize in high-end kitchen appliances, understanding the sophisticated engineering and distinct requirements of luxury brands like Bertazzoni. Our certified technicians are highly trained to address the nuances of Bertazzoni ranges, ovens, cooktops, and refrigeration units, ensuring your culinary investment continues to perform flawlessly. We also provide dedicated service for other premium manufacturers, including Sub-Zero, Wolf, Thermador, Viking, and Miele, bringing a comprehensive suite of high-caliber repair solutions to your home. Whether you reside in a modern custom kitchen in Wesley Chapel or maintain a classic Bertazzoni installation within the Matthews Commercial Historic District, our team is equipped to restore your appliance's optimal function. We know that a malfunctioning appliance can disrupt your daily routine, which is why we strive for prompt and efficient service, aiming to minimize downtime. When you choose Star Appliance for your Bertazzoni repair needs, you benefit from transparent pricing: our $120 service call fee is fully waived with any completed repair, providing clear value and peace of mind. Count on Star Appliance for professional, reliable, and respectful service that upholds the integrity of your Bertazzoni appliances.
Updated
Our trucks & technicians
Common Bertazzoni appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Oven Not Heating Properly
If your Bertazzoni oven isn't reaching its set temperature or heating unevenly, it could indicate a problem with the heating elements or temperature sensor. This can lead to undercooked food or inconsistent baking results, impacting your culinary endeavors.
Range Burner Malfunction
A Bertazzoni gas range burner that won't ignite, produces a weak flame, or has an inconsistent flame pattern can be frustrating. This often points to issues with the igniter, burner cap, or gas flow. Electric cooktop elements might fail to heat or heat slowly.
Refrigerator Not Cooling
When your Bertazzoni refrigerator isn't maintaining its set temperature, you might notice food spoiling quickly or warmer interior temperatures. This issue can stem from several components, affecting proper food preservation.
Excessive Noise from Oven
Unusual sounds like rattling, grinding, or loud humming from your Bertazzoni oven during operation can be a sign of a failing convection fan motor or other mechanical issues. It's often noticeable when the oven is in use.
Dishwasher Not Draining
If your Bertazzoni dishwasher leaves standing water at the bottom of the tub after a cycle, it indicates a drainage problem. This can be caused by clogs in the filter, drain hose, or a malfunctioning drain pump.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty Heating Element
A common cause for an oven not heating is a defective bake or broil element. Over time, these components can burn out or become inefficient, preventing the oven from generating or retaining the necessary heat for cooking.
Igniter or Valve Issues
For gas ranges, a clogged igniter or a faulty gas valve assembly often prevents a burner from igniting correctly or maintaining a consistent flame. For electric cooktops, a worn out infinite switch or heating element could be the culprit.
Compressor or Sealed System Failure
If a Bertazzoni refrigerator isn't cooling, issues often lie with the compressor, which circulates refrigerant, or a leak in the sealed system. Evaporator fan motors or condenser coils can also contribute to cooling problems.
Convection Fan Motor Wear
Excessive noise in an oven is frequently attributed to the convection fan motor. Bearings can wear down over time, causing the fan to become noisy as it rotates, which affects air circulation inside the oven cavity.
Clogged Drain or Pump Failure
A dishwasher failing to drain properly is usually due to a clogged filter, a kinked or obstructed drain hose, or a faulty drain pump. Food debris often accumulates, impeding the water's path out of the appliance.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Smell of Gas
If you detect a distinct smell of natural gas or propane near your Bertazzoni gas appliance, immediately open windows, evacuate your home, and contact your gas provider or emergency services from a safe location. Do not use any electrical switches or create sparks.
Electrical Burning Smell or Smoke
Any burning smell, visible smoke, or sparks coming from your Bertazzoni electrical appliance indicates a serious electrical fault. Turn off the appliance and, if safe, trip the corresponding circuit breaker before calling a professional.
Significant Water Leak
A large or continuous water leak from your Bertazzoni dishwasher or refrigerator can cause extensive property damage and create slip hazards. Turn off the water supply to the appliance and call for immediate professional service.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure your Bertazzoni appliance is securely plugged into a functioning outlet. For electric ovens or cooktops, verify that the circuit breaker hasn't tripped in your home's electrical panel. Sometimes a simple power issue is the cause of a non-responsive appliance.
- 2
Inspect Gas Shut-off Valve
For Bertazzoni gas ranges and ovens, check that the gas shut-off valve behind the appliance is fully open. A partially closed or accidentally turned-off valve can prevent burners or the oven from receiving gas and igniting properly.
- 3
Clean Burner Caps and Ports
For gas cooktops, remove burner caps and grates to visually inspect the burner ports for any food debris or blockages. Gently clean any visible obstructions with a soft brush or toothpick to ensure proper gas flow and ignition.
- 4
Verify Door Closure
For refrigerators and ovens, make sure the door is fully closing and sealing properly. A compromised seal can lead to cooling issues in refrigerators or heat loss in ovens, impacting performance and efficiency.
- 5
Reset the Appliance
Try performing a soft reset by unplugging the Bertazzoni appliance from its power source for a few minutes, then plugging it back in. This can sometimes clear minor electronic glitches that might be causing malfunctions.
- 6
Clean Condenser Coils
For Bertazzoni refrigerators, safely pull the unit out (if accessible) and vacuum the condenser coils usually located at the back or underneath. Dust and debris on these coils can reduce cooling efficiency.
- 7
Check Dishwasher Filter
For dishwashers, locate and carefully remove the filter at the bottom of the wash tub. Clean any accumulated food particles or debris under running water, as a clogged filter can significantly impair washing and draining performance.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost to repair your Bertazzoni appliance can vary significantly based on the specific part needed and the complexity of the labor. Minor issues like a faulty igniter or thermostat are typically on the lower end, while major component replacements such as a control board, compressor, or oven fan motor will incur higher costs. Specialized parts for premium brands like Bertazzoni may also influence the overall price.
Specialty Bertazzoni Service in Matthews
Premium Specialty
Bertazzoni Appliances We Repair in Matthews
Bertazzoni Refrigerator RepairBertazzoni Freezer RepairBertazzoni Dryer RepairBertazzoni Oven RepairBertazzoni Range RepairBertazzoni Stove RepairBertazzoni Cooktop RepairBertazzoni Ice Maker RepairBertazzoni Wine Cooler RepairBertazzoni Commercial Kitchen Appliance RepairBertazzoni Commercial Refrigerator RepairBertazzoni Commercial Freezer RepairBertazzoni Commercial Oven RepairBertazzoni Appliance Repair
Common Bertazzoni Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Bertazzoni Repair Pricing in Matthews
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Bertazzoni OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
Bertazzoni repair appointments to Matthews
We dispatch Bertazzoni specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
What Bertazzoni appliances does Star Appliance repair?
Star Appliance specializes in repairing the full range of Bertazzoni kitchen appliances. This includes their renowned professional series ranges, built-in ovens, high-performance cooktops, sophisticated ventilation systems, and precision refrigeration units. Our technicians are trained to handle the specific requirements and advanced technologies found in Bertazzoni models, ensuring expert care for your Italian-crafted appliances.
How quickly can I expect service for my Bertazzoni appliance in Matthews?
We understand the inconvenience of a malfunctioning appliance and strive for prompt service. While exact timing can vary based on current demand and parts availability, we aim to schedule your Bertazzoni repair as quickly as possible. Our goal is to minimize disruption to your home in Matthews and restore your appliance to full operation efficiently.
Which specific areas does Star Appliance serve for Bertazzoni repairs?
Star Appliance proudly serves Matthews and its surrounding communities. This includes neighborhoods like Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. Our service extends to nearby cities such as Charlotte, Fort Mill, Waxhaw, Concord, Monroe, Gastonia, and Huntersville, ensuring comprehensive coverage for premium appliance owners throughout the region.
What is the diagnostic fee for a Bertazzoni appliance repair?
Our diagnostic service call fee for Bertazzoni appliances is $120. However, we believe in transparent and fair pricing, so this entire $120 fee is completely waived if you proceed with the recommended repair. This means you only pay for the repair itself, providing clear value for our expert assessment and service.
Does Star Appliance offer a warranty on Bertazzoni repairs?
Yes, Star Appliance stands behind the quality of our Bertazzoni appliance repairs. We offer a warranty on both the parts we install and the labor performed by our skilled technicians. Specific warranty details will be provided at the time of service, ensuring you have confidence in the longevity and effectiveness of our repair work.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.