GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Asko Appliance Repair in Matthews, SC
Same-day Asko repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is proud to be Matthews' trusted specialist for premium Asko appliance repair, delivering meticulous service tailored for the sophisticated needs of high-end homes. Asko appliances, renowned for their Swedish craftsmanship and robust performance, are a significant investment in any luxury kitchen or laundry room. When these exceptional machines, from integrated dishwashers to advanced laundry systems, require professional attention, you need technicians who understand their intricate design and specialized requirements. Our expert team possesses extensive experience with Asko's innovative technology, ensuring your appliance receives the precise care it deserves to restore optimal functionality. We are well-versed in diagnosing and repairing a comprehensive range of issues, from complex control board malfunctions to subtle performance dips, treating every service call with the urgency and precision expected for such quality appliances. Our commitment to excellence extends to other prestigious brands like Sub-Zero, Wolf, Thermador, Viking, and Miele, solidifying our reputation as the region's go-to for luxury appliance solutions. We understand that homeowners in areas like Wesley Chapel rely on seamless operation from their built-in appliances, and we strive to minimize disruption. For your peace of mind, our transparent diagnostic fee is $120, a charge that is fully waived when you proceed with a repair by Star Appliance, ensuring clear communication and fair pricing for our esteemed clients in Matthews and the surrounding Charlotte area.
Updated
Our trucks & technicians
Common Asko appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not Draining Water
Your Asko dishwasher or washing machine may complete its cycle but leave a pool of water inside. This indicates a potential clog or malfunction in the drain system, preventing the appliance from expelling wastewater effectively.
Unusual Noises
Distinct grinding, squealing, or rattling sounds during operation are often indicators of internal component wear or obstruction. This could range from a minor issue with a spray arm to a more significant problem with the motor or pump.
Leaks from Appliance
Puddles forming around your Asko appliance suggest a leak. This could stem from a compromised seal, a loose hose connection, or an internal component failure, and should be addressed promptly to prevent water damage.
Poor Cleaning/Washing Performance
Dishes remain dirty or clothes are not thoroughly cleaned after a full cycle. This symptom suggests issues with water circulation, detergent dispensing, or heating elements not reaching optimal temperatures.
Not Starting Cycle
Your Asko appliance may fail to power on or initiate a cycle despite appearing to have power. This can point to an electrical fault, a faulty door latch sensor, or an issue with the control board itself.
Likely causes
What we typically find when we diagnose these symptoms.
Clogged Drain Filter or Pump
A common cause for draining issues is a buildup of food particles, lint, or foreign objects in the drain filter or pump. This obstruction prevents water from exiting the appliance, leading to standing water.
Worn Pump or Motor Components
Over time, parts within the circulation pump or motor can wear out, leading to reduced efficiency or unusual noises. Bearings, seals, or impellers may degrade, affecting the appliance's ability to operate smoothly.
Faulty Water Inlet Valve
If water isn't filling correctly or if there's a slow leak, the water inlet valve might be failing. This component regulates water flow into the appliance, and a defect can cause both underfilling and potential leaks.
Defective Heating Element
For both dishwashers and washing machines, a non-functional heating element can lead to poor performance. In dishwashers, this means dishes won't dry properly; in washers, it impacts the effectiveness of warm water cycles.
Control Board Malfunction
The electronic control board is the 'brain' of your Asko appliance. A fault in this component can manifest as various symptoms, including cycles not starting, incorrect programming, or communication errors between components.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Active Water Leak
If you observe a continuous or significant water leak from your Asko appliance, especially if it's pooling on the floor, turn off the water supply to the appliance immediately and discontinue use. This prevents potential water damage to your home.
Burning Smell or Smoke
Any burning smell, visible smoke, or sparks coming from your appliance indicates a serious electrical fault. Immediately unplug the unit or turn off its circuit breaker, and call a professional technician. Do not attempt to use it.
Electrical Shock
If you receive an electrical shock when touching your Asko appliance, even a minor one, discontinue use immediately. This is a critical safety hazard indicating a severe electrical issue that requires professional attention.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure the appliance is fully plugged into a working electrical outlet. Verify that the circuit breaker for the appliance has not tripped; sometimes simply resetting it can resolve power issues.
- 2
Inspect Drain Filter
For dishwashers and washing machines, locate and carefully remove the drain filter (usually at the bottom of the tub). Clear any food debris, lint, or foreign objects that may be obstructing it, then reinsert it securely.
- 3
Examine Water Hoses
Visually inspect the water inlet and drain hoses for any obvious kinks, twists, or signs of damage. Straighten any crimps, as these can restrict water flow or drainage, causing performance issues.
- 4
Verify Door Latch
Ensure the appliance door or lid is fully closed and latched properly. Many Asko models have safety mechanisms that prevent operation if the door isn't securely sealed, which can prevent a cycle from starting.
- 5
Run a Self-Clean Cycle
If available on your Asko model, run a dedicated self-clean or maintenance cycle using an appliance cleaner. This can help clear internal buildup that might be affecting performance or causing odors.
- 6
Check Detergent/Dispenser
Confirm that you are using the correct type and amount of detergent recommended for your Asko appliance. Inspect the detergent dispenser for clogs or residue that might prevent proper distribution during a cycle.
- 7
Listen for Unusual Sounds
If you hear strange noises, try to pinpoint where they are coming from. Sometimes small items like coins or lost buttons can be rattling around inside the drum or pump area, which may require professional removal.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of Asko appliance repair can vary significantly based on the specific issue and required parts. Minor repairs like unclogging a drain line or replacing a small sensor might be on the lower end, while major component replacements such as a circulation pump, heating element, or control board can be more substantial. Our technicians provide a detailed estimate after diagnosis.
Specialty Asko Service in Matthews
Premium Specialty
Asko Appliances We Repair in Matthews
Asko Refrigerator RepairAsko Freezer RepairAsko Dryer RepairAsko Oven RepairAsko Range RepairAsko Stove RepairAsko Cooktop RepairAsko Ice Maker RepairAsko Wine Cooler RepairAsko Commercial Kitchen Appliance RepairAsko Commercial Refrigerator RepairAsko Commercial Freezer RepairAsko Commercial Oven RepairAsko Appliance Repair
Common Asko Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Asko Repair Pricing in Matthews
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Asko OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
Asko repair appointments to Matthews
We dispatch Asko specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
What types of Asko appliances do you specialize in repairing?
We specialize in repairing the full range of Asko appliances, including their advanced dishwashers, washing machines, and dryers. Our technicians are highly experienced with Asko's unique engineering and premium components.
How quickly can Star Appliance schedule a repair for my Asko appliance?
We understand the importance of a swift resolution for your high-end Asko appliances. We strive to offer prompt scheduling, often within 1-2 business days, depending on our current availability and your location in Matthews.
Which areas does Star Appliance serve for Asko repairs?
Star Appliance proudly serves Matthews and its distinguished neighborhoods such as Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. Our service area also extends to nearby cities including Charlotte, Concord, Monroe, Gastonia, Huntersville, Fort Mill, and Waxhaw, ensuring comprehensive coverage for premium appliance owners.
What is your diagnostic fee, and how does it work?
Our diagnostic fee is $120. This service call charge covers the professional assessment of your Asko appliance. If you choose to proceed with the recommended repair through Star Appliance, this entire diagnostic fee will be waived.
Do you offer a warranty on your Asko appliance repairs?
Yes, Star Appliance stands behind the quality of our work. We provide a warranty on both the parts replaced and the labor performed during your Asko appliance repair. Specific warranty details will be provided upon service completion.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.