GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Bertazzoni Appliance Repair in Matthews, SC
Same-day Bertazzoni repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Welcome to Star Appliance, your trusted partner for premium Bertazzoni appliance repair services right here in Matthews, NC. We understand that your Bertazzoni appliances, known for their Italian craftsmanship and sophisticated performance, are a significant investment in your home. When these high-end ranges, ovens, or refrigerators experience an issue, you need specialized expertise to ensure they're handled with the care and precision they deserve. At Star Appliance, our factory-trained technicians possess extensive knowledge of Bertazzoni's intricate systems, delivering reliable and efficient repairs. We pride ourselves on restoring the seamless functionality of your luxury appliances, minimizing disruption to your daily routine. From the beautifully appointed kitchens in Wesley Chapel to the vibrant homes near Lake Park, residents trust us to maintain the excellence of their Bertazzoni units. We also extend our expertise to other prestigious brands like Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring comprehensive support for a wide array of premium kitchen setups. Additionally, our skilled team is equipped to service commercial and restaurant kitchen appliances, keeping professional environments running smoothly. For your convenience and peace of mind, Star Appliance offers a transparent diagnostic fee of $120, which is fully waived with any completed repair, making your path to a perfectly functioning Bertazzoni appliance straightforward and cost-effective. We are committed to providing exceptional service that upholds the quality and longevity of your cherished Bertazzoni appliances in the Matthews community and surrounding areas.
Updated
Our trucks & technicians
Common Bertazzoni appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Oven Not Reaching Temperature
Your Bertazzoni oven may take an unusually long time to preheat, or it might fail to reach the set temperature entirely. This can lead to unevenly cooked food and frustration, particularly with precise recipes. You might notice your baked goods are undercooked or your roasts take significantly longer than expected.
Refrigerator Not Cooling
If your Bertazzoni refrigerator isn't maintaining its set temperature, you might find food spoiling prematurely. You may notice warm spots inside the fresh food compartment or ice buildup in the freezer if the issue is related to defrosting. This common problem indicates an internal component malfunction.
Dishwasher Not Cleaning Dishes
When your Bertazzoni dishwasher leaves dishes with food particles, spots, or a cloudy residue, it's not performing as it should. This can be caused by various issues, from clogged spray arms to problems with the water intake or wash pump. Ignoring this can lead to unsanitary dishware.
Range Burner Not Igniting
A Bertazzoni range burner that clicks continuously but fails to ignite, or doesn't click at all, is a common issue. This can prevent you from using your cooktop efficiently and might be a safety concern if gas is escaping without ignition. It typically indicates a problem with the ignition system.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty Oven Igniter or Element
For ovens not heating, a common cause is a worn or faulty igniter in gas ovens, or a burnt-out heating element in electric models. These components are essential for generating and maintaining the high temperatures required for cooking. Over time, they can degrade and lose their ability to function correctly.
Compressor or Condenser Issues
Refrigerator cooling problems often stem from issues with the compressor, which circulates refrigerant, or dirty condenser coils that dissipate heat. A malfunctioning compressor can prevent proper cooling cycles, while obstructed coils reduce efficiency, leading to inadequate temperature regulation inside the unit.
Clogged Filters or Spray Arms
If your dishwasher isn't cleaning effectively, the culprit is frequently clogged filters or spray arms. Food debris, grease, and mineral deposits can accumulate, blocking the water jets and preventing proper water circulation and detergent distribution. Regular cleaning can prevent some of these issues, but persistent clogs may require professional attention.
Ignition System Malfunction
Non-igniting range burners on a Bertazzoni appliance often point to a problem with the ignition system. This could involve a faulty spark module, a dirty or cracked igniter, or loose wiring connecting these components. Proper ignition is crucial for safe and effective operation of gas burners.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Gas Odor or Leak
If you detect a distinct smell of natural gas near your Bertazzoni range or oven, evacuate the premises immediately and contact your gas provider and emergency services. Do not operate any electrical switches or light sources, as this could ignite accumulated gas.
Electrical Sparks or Smoke
Any sight of electrical sparks, smoke, or a burning smell emanating from your Bertazzoni appliance indicates a serious electrical fault. Turn off the appliance and cut power to it at the circuit breaker if safe to do so, then call a qualified technician without delay.
Significant Water Leak
A major water leak from your Bertazzoni dishwasher or refrigerator that pools on the floor can cause significant property damage and electrical hazards. Turn off the water supply to the appliance and disconnect its power, then contact a professional for immediate assessment and repair.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power and Circuit Breaker
Ensure your Bertazzoni appliance is properly plugged into a working outlet. Next, locate your home's electrical panel and check the circuit breaker dedicated to the appliance. If it's tripped, reset it firmly. Sometimes, a simple power interruption is the root cause of an apparent malfunction.
- 2
Inspect Appliance Door Seals
For refrigerators or ovens not maintaining temperature, inspect the door seals (gaskets) for any cracks, tears, or debris that might prevent a tight seal. A compromised seal allows air to escape or enter, significantly affecting temperature regulation and efficiency. Clean them thoroughly and check for proper closure.
- 3
Clean Dishwasher Filters
If your Bertazzoni dishwasher isn't cleaning well, pull out the lower rack and locate the filter assembly at the bottom. Carefully remove and rinse it under running water to clear any trapped food particles. A clogged filter is a very common cause of poor wash performance.
- 4
Verify Gas Supply Valve
For gas ranges or ovens with ignition issues, check that the main gas supply valve behind the appliance is fully open. A partially closed or off valve will prevent gas from reaching the burners, leading to non-ignition. Ensure it's in the "on" position, aligned with the gas line.
- 5
Listen for Unusual Noises
Pay attention to any unusual sounds coming from your appliance. For refrigerators, listen for compressor cycling or fan operation. For dishwashers, observe the wash cycle. Strange grinding, buzzing, or clicking can indicate a motor, pump, or fan issue that might require professional diagnosis.
- 6
Review User Manual
Your Bertazzoni appliance's user manual often contains troubleshooting tips for common issues. Before calling for service, consult the manual for specific error codes, recommended checks, or operational advice related to the symptoms you are experiencing. This can sometimes provide a quick resolution.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of Bertazzoni appliance repair in Matthews can vary depending on the specific issue, the parts required, and the complexity of the labor. Minor repairs, such as replacing an igniter or a sensor, typically fall on the lower end of the spectrum. More intricate problems involving control boards, compressors, or sealed system components will generally incur higher costs due to part expense and specialized labor.
Specialty Bertazzoni Service in Matthews
Premium Specialty
Bertazzoni Appliances We Repair in Matthews
Bertazzoni Refrigerator RepairBertazzoni Freezer RepairBertazzoni Dryer RepairBertazzoni Oven RepairBertazzoni Range RepairBertazzoni Stove RepairBertazzoni Cooktop RepairBertazzoni Ice Maker RepairBertazzoni Wine Cooler RepairBertazzoni Commercial Kitchen Appliance RepairBertazzoni Commercial Refrigerator RepairBertazzoni Commercial Freezer RepairBertazzoni Commercial Oven RepairBertazzoni Appliance Repair
Common Bertazzoni Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Bertazzoni Repair Pricing in Matthews
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Bertazzoni OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, SC. Don't see yours? Call or book — we may still serve you.
28104
Bertazzoni repair appointments to Matthews
We dispatch Bertazzoni specialists from Fort Mill to Matthews — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
What specific Bertazzoni appliances do you repair?
Star Appliance specializes in repairing the full range of Bertazzoni kitchen appliances, including their elegant ranges, ovens, cooktops, refrigerators, dishwashers, and ventilation systems. Our technicians are experienced with the intricate designs and advanced technology specific to the Bertazzoni brand, ensuring accurate diagnostics and lasting repairs.
How quickly can I expect service for my Bertazzoni appliance?
We prioritize efficient service to minimize inconvenience. While scheduling varies based on current demand, we strive to offer prompt appointments for our Matthews customers. Our goal is to get your Bertazzoni appliance back to optimal performance as quickly as possible with a focus on quality.
Which areas do you serve for Bertazzoni appliance repair?
Star Appliance proudly serves Matthews, NC, and the surrounding communities. This includes neighborhoods such as Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. We also extend our services to nearby cities like Charlotte, Concord, Monroe, Gastonia, and Huntersville, bringing expert Bertazzoni repair to a wide region.
What is your diagnostic fee policy?
Our diagnostic service call fee is $120. This fee covers the technician's visit to your Matthews home and a thorough assessment of your Bertazzoni appliance. Should you choose to proceed with the recommended repair, this $120 diagnostic fee will be fully waived, meaning you only pay for the repair itself.
Do you offer a warranty on your Bertazzoni repairs?
Yes, Star Appliance stands behind the quality of our work. We offer a warranty on all parts and labor associated with your Bertazzoni appliance repair. This ensures your peace of mind, knowing that your appliance has been serviced by skilled professionals using reliable components. Specific warranty details will be provided at the time of service.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.