GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Jenn-Air Appliance Repair Specialists in Fort Mill, SC
Same-day Jenn-Air repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is proud to offer expert Jenn-Air appliance repair services, bringing specialized knowledge and meticulous care to your kitchen's sophisticated equipment. Serving homes and businesses throughout Charlotte, Fort Mill, Matthews, and Waxhaw, our skilled technicians are thoroughly experienced with the intricate designs and advanced technologies found in Jenn-Air ranges, refrigerators, dishwashers, and more. We understand that your Jenn-Air appliances are a significant investment, and our commitment is to restore their functionality efficiently and effectively. Beyond Jenn-Air, our expertise extends to other premium brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring a comprehensive service for high-end kitchens. We also provide reliable repair solutions for commercial and restaurant kitchen appliances, understanding the urgency required in professional settings. When you choose Star Appliance, you'll find our process transparent and customer-focused, beginning with a $120 service call fee that is entirely waived should you proceed with a repair. This policy ensures you receive a professional diagnosis without added financial pressure when addressing your appliance concerns. We are dedicated to delivering prompt, courteous, and dependable service right to your door.
Updated
Our trucks & technicians
Common Jenn-Air appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not Cooling Effectively
Your Jenn-Air refrigerator or freezer may fail to maintain its set temperatures, leading to common issues like food spoilage or ice melting prematurely. You might notice your beverages aren't as cold as they should be, or frozen items become soft. This often indicates a problem with the cooling system.
Unusual Noises
The appliance may be emitting abnormal sounds such as loud humming, grinding, clicking, or banging during its operation. These noises are typically distinct from the normal operational sounds and can indicate a mechanical component issue. Such sounds should not be ignored as they can worsen over time.
Leaks or Water Pooling
You might observe water accumulating under or around your Jenn-Air dishwasher, refrigerator, or other water-connected appliance. This leakage can manifest as small puddles or a continuous drip, potentially causing floor damage. Identifying the source of the leak is crucial to prevent further issues.
Oven Not Heating
Your Jenn-Air range or wall oven might not be reaching the desired cooking temperatures, or you may notice that it heats unevenly. This can result in undercooked meals or prolonged cooking times, signaling a problem with the heating mechanism. It often indicates a component failure that requires attention.
Dishwasher Not Draining
After a wash cycle is complete, water may remain stagnant at the bottom of your Jenn-Air dishwasher tub. This prevents dishes from being properly cleaned and dried, and can lead to foul odors. It is a clear sign that there is an obstruction or a fault within the draining system.
Likely causes
What we typically find when we diagnose these symptoms.
Dirty Condenser Coils
Dust and debris on condenser coils, often found on refrigerators, can restrict heat dissipation. This forces the compressor to work harder, leading to inefficient cooling and higher energy consumption. Regular cleaning can prevent this issue.
Worn Motor Bearings
Over time, the bearings within various appliance motors, such as those in fans, compressors, or drain pumps, can degrade. This wear creates increased friction, resulting in grinding, whining, or other unusual and loud operational noises from the unit.
Clogged Drain Line
A buildup of food particles, mineral deposits, or other debris can obstruct the drain hose in dishwashers or the defrost drain line in refrigerators. This blockage prevents proper water drainage, causing water to back up and potentially leak onto your floor.
Faulty Heating Element
A damaged or burned-out heating element is a common cause for ovens, ranges, or dishwashers failing to reach or maintain desired temperatures. Without a functional heating element, the appliance cannot generate the necessary heat for its operation. This can lead to undercooked food or dishes not drying properly.
Malfunctioning Drain Pump
If a dishwasher's drain pump is obstructed by debris or has failed mechanically, it cannot effectively remove wastewater from the tub. This results in water pooling at the bottom of the dishwasher after a cycle, preventing proper cleaning and sanitization.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell or Smoke
If you detect a distinct burning odor or observe any smoke emanating from your Jenn-Air appliance, immediately unplug it if it is safe to do so. This is a serious electrical hazard, and professional assistance should be called without delay.
Major Water Leak
A significant and persistent water leak from any Jenn-Air appliance, such as a dishwasher or refrigerator, can lead to extensive property damage or pose an electrical risk. Promptly shut off the water supply to the appliance and contact us to prevent further issues.
Gas Odor
For gas-powered Jenn-Air ranges or cooktops, if you ever smell natural gas, do not operate any electrical devices. Turn off the appliance and immediately evacuate the area, then contact your gas provider and a qualified technician from a safe location.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure your Jenn-Air appliance is securely plugged into a functioning electrical outlet. Visually inspect the power cord for any visible damage or fraying. Also, locate the circuit breaker for the appliance in your home's electrical panel and confirm it has not tripped to the 'off' position.
- 2
Inspect Water Lines
For any Jenn-Air appliance connected to a water supply, such as refrigerators or dishwashers, visually check the water hoses. Look for any kinks, tight bends, or obvious signs of leaks. Confirm that the water shut-off valve, usually located behind the appliance or under the sink, is fully open.
- 3
Clean Exterior Vents
For refrigerators, regularly vacuum or brush off any accumulated dust and debris from the condenser coils, often found at the bottom or rear. Ensure there are no items blocking the appliance's air circulation vents, as this can hinder performance.
- 4
Confirm Settings
Before assuming a malfunction, take a moment to double-check the appliance's current settings. Ensure that temperatures are set correctly, desired wash cycles are selected, or any child lock features are disengaged. Incorrect settings can often mimic operational problems.
- 5
Examine Door Seal
For refrigerators, ovens, or dishwashers, carefully inspect the door gasket or seal for any tears, cracks, or gaps. Ensure there's no debris caught in the seal that might prevent a proper airtight or watertight closure, which is crucial for efficient operation.
- 6
Filter Check
If your Jenn-Air appliance utilizes a filter, such as a water filter in a refrigerator or a lint filter in a dryer, check its condition. A clogged or expired filter can impede proper function, leading to issues like reduced water flow or inefficient drying. Replace or clean as necessary.
- 7
Reset Appliance
A simple power cycle can often resolve minor electronic glitches. Safely unplug your Jenn-Air appliance from the wall outlet for approximately 5-10 minutes. After this brief period, plug it back in and attempt to operate it normally to see if the issue persists.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of Jenn-Air appliance repair can vary significantly based on the specific issue and the parts required. Minor fixes, such as replacing a thermostat or clearing a simple obstruction, tend to be on the lower end. More complex repairs involving major components like control boards, compressors, or sealed system issues will incur higher costs due to parts and specialized labor. Our technician will provide a detailed estimate after diagnosing the problem.
Why Choose Star Appliance for Jenn-Air?
Premium Specialty
Jenn-Air Appliance Types We Repair
Jenn-Air Refrigerator RepairJenn-Air Freezer RepairJenn-Air Dryer RepairJenn-Air Oven RepairJenn-Air Range RepairJenn-Air Stove RepairJenn-Air Cooktop RepairJenn-Air Ice Maker RepairJenn-Air Wine Cooler RepairJenn-Air Commercial Kitchen Appliance RepairJenn-Air Commercial Refrigerator RepairJenn-Air Commercial Freezer RepairJenn-Air Commercial Oven RepairJenn-Air Appliance Repair
Common Jenn-Air Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
$120 service call (waived with repair). We provide a written estimate before starting any repair. We use genuine Jenn-Air OEM parts wherever possible to ensure compatibility and longevity.
Jenn-Air Repair by City
Star Appliance — Jenn-Air repair specialists
Based in Fort Mill. Jenn-Air parts in stock. Same-day dispatch when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you specialize in Jenn-Air appliance repair?
Yes, Star Appliance has specialized expertise in repairing Jenn-Air appliances, including their sophisticated ranges, refrigerators, dishwashers, and more. Our technicians are experienced with the specific technology and design of these premium units.
How quickly can I expect service for my Jenn-Air appliance?
We prioritize prompt service to minimize disruption in your home or business. While exact timing can vary, we strive to schedule appointments efficiently, often offering same-day or next-day service based on availability in your area.
What areas do you serve for Jenn-Air appliance repair?
Star Appliance proudly serves a broad service area, including Charlotte, Fort Mill, Matthews, and Waxhaw. If you're located within these cities, our expert technicians are ready to assist you.
What is your diagnostic fee policy?
Our diagnostic service call fee is $120. However, this entire fee is waived if you decide to proceed with the repair recommended by our technician. This ensures a transparent and fair approach to your service.
Do you offer a warranty on Jenn-Air appliance repairs?
Yes, we stand behind our work. Star Appliance provides a comprehensive warranty on both parts and labor for all Jenn-Air appliance repairs, giving you peace of mind long after our service is complete. Specific warranty details are provided upon request.
Explore more
Other brands we service
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.