GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Jenn-Air Appliance Repair in Charlotte, SC
Same-day Jenn-Air repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your premium Jenn-Air appliance acts up in Charlotte, you need a trusted partner who understands the sophistication and technology behind these exceptional machines. Star Appliance is proud to be your local, professional choice for Jenn-Air appliance repair, serving discerning homeowners throughout Charlotte and the surrounding communities. We specialize in maintaining the peak performance of high-end brands like Jenn-Air, along with Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring your kitchen remains fully functional. Our experienced technicians are adept at diagnosing and resolving a wide array of issues, from complex refrigeration problems to precise oven calibration needs, all with meticulous attention to detail. We understand that residents in areas like Eastover or Myers Park rely on their Jenn-Air appliances for daily convenience and culinary pursuits, and we're committed to delivering prompt, reliable service. Beyond residential needs, we also service commercial and restaurant kitchen appliances, maintaining critical equipment for local businesses. At Star Appliance, we believe in transparent service: our $120 diagnostic service call fee is always waived when you proceed with a repair, providing you with clarity and value right from the start. Trust Star Appliance to restore your Jenn-Air appliance to its optimal condition with efficiency and expertise, minimizing disruption to your routine and maximizing your appliance's lifespan. We are dedicated to providing Charlotte with dependable, high-quality appliance repair solutions you can count on.
Updated
Our trucks & technicians
Common Jenn-Air appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not Cooling Properly
If your Jenn-Air refrigerator or freezer isn't maintaining its set temperature, you might notice food spoiling faster or ice melting. This often manifests as warm spots inside the compartments or a refrigerator that runs constantly without reaching its target coldness, indicating a potential issue with the cooling system.
Oven Not Heating
A Jenn-Air oven that fails to heat up, or heats unevenly, can disrupt your cooking plans. You might find baked goods undercooked in certain spots or the oven light on but no heat radiating. This issue can stem from various components, affecting the appliance's ability to reach and maintain desired temperatures.
Dishwasher Not Draining
Finding standing water at the bottom of your Jenn-Air dishwasher after a cycle indicates a drainage problem. This can lead to unpleasant odors and dirty dishes, suggesting a blockage or malfunction in the drain pump or hose system.
Likely causes
What we typically find when we diagnose these symptoms.
Malfunctioning Thermistor
For refrigerators, a faulty thermistor or temperature sensor can send incorrect readings to the control board. This leads to the compressor running too little or too much, resulting in improper cooling and temperature fluctuations within the unit.
Failed Heating Element
In Jenn-Air ovens, a common cause for heating issues is a burnt-out or shorted heating element. Whether it's the bake or broil element, a visual inspection might reveal blistering or a break in the element, preventing the oven from generating heat.
Clogged Drain Filter
Dishwasher drainage problems are frequently caused by a clogged filter or debris in the drain pump. Food particles and grease can accumulate, preventing water from exiting the appliance and leading to standing water in the tub after a wash cycle.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell or Smoke
If you detect a burning smell or see smoke emanating from your Jenn-Air appliance, immediately unplug it if safe to do so, turn off the breaker, and call for professional service. This indicates a serious electrical fault or overheating that requires immediate attention.
Active Water Leak
Any significant and continuous water leak from your Jenn-Air dishwasher or refrigerator should prompt an immediate call to a professional. Unplug the appliance and turn off its water supply to prevent potential water damage to your home.
Gas Odor (Gas Appliances)
For Jenn-Air gas ranges or ovens, if you smell gas, turn off the appliance immediately, open windows, and evacuate the area. Do not operate any electrical switches, and call your gas provider and a certified technician without delay.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure your Jenn-Air appliance is securely plugged into a working electrical outlet. Test the outlet with another small appliance to confirm it's receiving power, as sometimes a loose plug or tripped outlet can be the culprit.
- 2
Reset Circuit Breaker
Locate your home's electrical panel and check if the circuit breaker for the appliance has tripped. Flipping it completely off and then back on can sometimes resolve minor electronic glitches and restore power to the unit.
- 3
Inspect Door Seals
For refrigerators and ovens, examine the door gaskets for any tears, cracks, or gaps. Damaged seals can allow air to escape or enter, compromising temperature regulation and increasing energy consumption.
- 4
Clear Obstructions
For dishwashers, check the drain area at the bottom of the tub for any visible food debris or foreign objects. Removing these obstructions can often resolve minor drainage issues and restore proper function.
- 5
Verify Water Shut-off
If your Jenn-Air dishwasher or refrigerator's ice maker isn't getting water, confirm that the water supply valve is fully open. A partially closed valve or kinked supply line can restrict water flow to the appliance.
- 6
Clean Condenser Coils
For Jenn-Air refrigerators, visually inspect the condenser coils, usually located at the bottom or back of the unit. Dust and pet hair accumulation can hinder heat dissipation, affecting cooling efficiency; carefully vacuuming them can help.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of Jenn-Air appliance repair can vary significantly based on the specific component that needs replacement and the complexity of the repair. Factors such as specialized parts for high-end models, labor time, and accessibility of the damaged part all influence the final price. Our technicians provide a detailed estimate after diagnosis.
Specialty Jenn-Air Service in Charlotte
Premium Specialty
Jenn-Air Appliances We Repair in Charlotte
Jenn-Air Refrigerator RepairJenn-Air Freezer RepairJenn-Air Dryer RepairJenn-Air Oven RepairJenn-Air Range RepairJenn-Air Stove RepairJenn-Air Cooktop RepairJenn-Air Ice Maker RepairJenn-Air Wine Cooler RepairJenn-Air Commercial Kitchen Appliance RepairJenn-Air Commercial Refrigerator RepairJenn-Air Commercial Freezer RepairJenn-Air Commercial Oven RepairJenn-Air Appliance Repair
Common Jenn-Air Issues We Fix in Charlotte
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Jenn-Air Repair Pricing in Charlotte
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Jenn-Air OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Charlotte
Our technicians cover the following ZIP codes in Charlotte, SC. Don't see yours? Call or book — we may still serve you.
282072821128226282702827728278
Jenn-Air repair appointments to Charlotte
We dispatch Jenn-Air specialists from Fort Mill to Charlotte — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
What types of Jenn-Air appliances does Star Appliance repair?
Star Appliance specializes in the repair of all major Jenn-Air appliances, including refrigerators, ovens, ranges, cooktops, dishwashers, and microwaves. Our technicians are factory-trained and experienced with the intricate mechanics and advanced electronics characteristic of the Jenn-Air brand, ensuring a precise and effective repair every time.
How quickly can Star Appliance schedule a repair in Charlotte?
We prioritize prompt service to minimize your inconvenience. While exact timing depends on technician availability and part procurement, we strive to schedule diagnostic appointments as quickly as possible. Our goal is to get your Jenn-Air appliance back in working order efficiently.
Which areas does Star Appliance serve around Charlotte?
Star Appliance proudly serves Charlotte and its diverse neighborhoods, including Myers Park, Pharr Acres, Briarcliff, Cotswold, Eastover, Colonial Heights, Crescent Heights, Mason Oaks, Lionsgate, and Cherry. We also extend our services to nearby cities such as Fort Mill, Matthews, Waxhaw, Concord, Gastonia, Mooresville, and Monroe.
What is Star Appliance's diagnostic fee policy?
Our diagnostic service call fee is $120. However, we value transparency and customer satisfaction, so this entire $120 fee is waived if you choose to proceed with our recommended repair. This ensures you only pay for the solution your Jenn-Air appliance needs.
Does Star Appliance offer a warranty on Jenn-Air repairs?
Yes, Star Appliance stands behind the quality of our work. All Jenn-Air appliance repairs we perform come with a comprehensive warranty on both parts and labor. Specific warranty details will be provided at the time of service, ensuring your peace of mind.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.