24/7/365 Emergency

Samsung Error Codes

Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.

6-Month Warranty

24/7/365

Emergency

Service-call pricing

All tiers applied to the cost of the repair when work is done.

Standard
Most appliances + brands
$99
Luxury
High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.)
$125
Commercial
Walk-in coolers, commercial laundry, restaurant equipment
$175

Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.

Request Service

Appliance Down? Instant SMS & Email Confirmation.

Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.

Book a Service

Most jobs scheduled same-day or next-day.

Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.

📋 Notice at Collection (California residents)

Categories collected: identifiers (name, phone, email), customer records (service address, appliance brand/model), commercial information (service type, problem description), and internet activity (page visited, referrer).

Purpose: provide the appliance repair service you request, communicate with you, comply with tax/warranty/contractor-licensing law, and (with your separate consent) send marketing messages.

Retention: 4-7 years per tax and warranty requirements.

Sale/Share: we do not sell your personal information. We may share advertising identifiers (cookie IDs, hashed email/phone for Enhanced Conversions) with Google and Meta for ad measurement — California residents may opt out via our Do Not Sell or Share page or by enabling Global Privacy Control in your browser.

Sensitive PII: service address and any photos a technician takes during repair are sensitive personal information under CPRA. See Privacy Policy §6.1 for details and the Right to Limit Use.

No payment required. You'll get an SMS + email confirmation as soon as our dispatcher reviews — usually within 1 business hour.

Below are 30 common Samsung error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).

Critical (2)

— food spoiling, safety, or appliance unusable
CodeWhat it means
E7Water leak detected.
Models: Bespoke, Family Hub
Fix: Technician will inspect for leaks in hoses, tub, pump, and seals.
LEWater leak detected.
Models: FlexWash, Bespoke
Fix: Technician will inspect for leaks in hoses, tub, pump, and seals.

Important (26)— needs service within days

CodeWhat it means
1CWater level sensor error.
Models: FlexWash, Bespoke
Fix: Technician will test and replace the water level sensor or check for blockages.
1EWater level sensor error.
Models: FlexWash, Bespoke
Fix: Technician will test and replace the water level sensor or check for blockages.
2EMotor error.
Models: FlexWash, Bespoke
Fix: Technician will inspect the drive motor and its connections.
3CCommunication error between control boards.
Models: Bespoke, Family Hub
Fix: Technician will diagnose and replace faulty main or sub-control board.
3EMotor error.
Models: FlexWash, Bespoke
Fix: Technician will inspect the drive motor and its connections.
4CWater temperature sensor error.
Models: FlexWash, Bespoke
Fix: Technician will test and replace the water temperature sensor.
4EWater supply issue detected.
Models: FlexWash, Bespoke
Fix: Technician will check water inlet valve, hoses, and water pressure.
5CWater temperature sensor error.
Models: FlexWash, Bespoke
Fix: Technician will test and replace the water temperature sensor.
5EDrainage issue detected.
Models: FlexWash, Bespoke
Fix: Technician will inspect and clear drain pump filter, drain hose, and pump.
6EHeating element failure.
Models: FlexWash, Bespoke
Fix: Technician will test and replace the dryer's heating element.
ACCommunication error between display and main control board.
Models: Bespoke, Family Hub
Fix: Technician will inspect wiring and connections, potentially replacing the display or main control board.
dCDoor communication error.
Models: Bespoke, Family Hub
Fix: Technician will inspect the door switch and wiring harness.
dEDoor lock error.
Models: FlexWash, Bespoke
Fix: Technician will inspect door latch, lock mechanism, and control board.
E1Water supply issue.
Models: Bespoke, Family Hub
Fix: Technician will check water inlet valve, hoses, and water pressure.
E2Drainage issue.
Models: Bespoke, Family Hub
Fix: Technician will inspect and clear drain pump filter, drain hose, and pump.
E3Door lock error.
Models: Bespoke, Family Hub
Fix: Technician will inspect door latch, lock mechanism, and control board.
E4Water level sensor issue.
Models: Bespoke, Family Hub
Fix: Technician will test and replace the water level sensor or check for blockages.
E5Water fill error.
Models: Bespoke, Family Hub
Fix: Technician will check water inlet valve, water pressure, and fill hoses.
E6Drain pump error.
Models: Bespoke, Family Hub
Fix: Technician will inspect the drain pump for obstructions or failure.
E8Communication error between control boards.
Models: Bespoke, Family Hub
Fix: Technician will diagnose and replace faulty main or sub-control board.
E9Door lock mechanism failure.
Models: Bespoke, Family Hub
Fix: Technician will inspect and replace the door lock assembly.
HEHeating element failure.
Models: FlexWash, Bespoke
Fix: Technician will test and replace the dryer's heating element.
rEMotor relay error.
Models: FlexWash, Bespoke
Fix: Technician will inspect the motor relay and associated wiring.
SEDrainage issue detected (Suds Error).
Models: FlexWash, Bespoke
Fix: Technician will check for excessive suds and ensure proper detergent usage; may need to clear drain system.
tCTemperature control error.
Models: FlexWash, Bespoke
Fix: Technician will test and replace the temperature sensor or thermostat.
tETemperature sensor error.
Models: FlexWash, Bespoke
Fix: Technician will test and replace the dryer's thermistor or temperature sensor.

Minor (2)— quality of life issue, can wait

CodeWhat it means
88Control board reset/initialization.
Models: FlexWash, Bespoke, Family Hub
Fix: Technician may perform a control board reset or check for power supply stability.
PFPower fluctuation detected.
Models: FlexWash, Bespoke, Family Hub
Fix: Technician will check the appliance's power supply and connections.

Code matches a symptom? Read the diagnostic guide

Samsung codes often correspond to a broader appliance issue. Match your code to a symptom below:

Don't see your Samsung code?

Call us — we've seen most Samsung codes in the field. transparent service-call pricing (applied to repair).

Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Samsung or its parent manufacturer. Codes shown reflect common scenarios across the Samsung product line; specific behavior may vary by model year and configuration.

How our repair process works

Five steps from your first call to the warranty receipt. No surprises.

  1. 1

    Inspection

    Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.

  2. 2

    Diagnostics

    Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.

  3. 3

    Fix decision

    Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.

  4. 4

    Operational test

    After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.

  5. 5

    Warranty + consultation

    Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.

What our customers say

Excellent4.8Verified Google Reviews
View all on Google
Sherri D'Alessandro

Sherri D'Alessandro

5 months ago
Google

Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!

Kevin Dvorscak

Kevin Dvorscak

9 months ago
Google

Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!

Bonnie Hall

Bonnie Hall

9 months ago
Google

Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!

Alfred Mapp

Alfred Mapp

a year ago
Google

I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…

Gidget Rao

Gidget Rao

6 years ago
Google

Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…

Hours of Operation(all times EDT)

Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.

Appliance Down? Instant SMS & Email Confirmation.

Star Appliance Repair same-day available. Tech arrival time confirmed within 1 business hour.