GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Refrigerator Leaking Water?
Why is my refrigerator leaking water? Common causes, what you can check, and when to call technicians.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Service-call pricing
All tiers applied to the cost of the repair when work is done.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
Common causes of refrigerator leaking water
Clogged Defrost Drain
importantCan DIY checkDuring the defrost cycle, ice melts and flows through a drain tube to a pan. If this tube clogs with ice or debris, water can back up and leak inside or outside the fridge.
Leaking Water Supply Line
importantPro recommendedThe water line connected to the refrigerator for the ice maker or water dispenser may be loose, cracked, or improperly connected, causing a leak.
Faulty Water Inlet Valve
importantPro recommendedThis valve controls water flow into the refrigerator. If it's damaged or stuck open, it can cause continuous leaking.
Cracked or Damaged Drain Pan
minorCan DIY checkThe pan that collects condensation and defrost water can crack or become damaged over time, leading to leaks.
Improper Door Seal
minorCan DIY checkA poor seal can allow warm, moist air inside, leading to excessive condensation that overwhelms the drain system and causes leaks.
Quick checks you can run safely
- 1
Check for obvious water source
Look for puddles or drips. Is the water coming from inside the freezer, inside the refrigerator compartment, or underneath the unit?
- 2
Inspect the water supply line
Carefully examine the water line connected to the back of the refrigerator. Check for kinks, cracks, or loose fittings at both ends. Ensure it's not rubbing against the wall or the appliance.
Safety: Be careful not to bend or damage the water line further. - 3
Check the drain pan
Locate the drain pan (usually at the bottom front or back). See if it's cracked, overflowing, or if water is leaking from it.
Safety: The pan may contain stagnant water; wear gloves if desired. - 4
Examine door seals
Inspect the rubber gaskets around the refrigerator and freezer doors. Ensure they are clean, free of debris, and sealing tightly. You can test the seal by closing the door on a piece of paper; if you can pull it out easily, the seal may be weak.
- 5
Check inside for ice buildup
Look inside the freezer and refrigerator compartments, especially near the back, for any signs of excessive ice buildup, which could indicate a defrost system issue.
When to call a pro right away
Water is leaking from the main water supply line connection
A continuous leak from the supply line can cause significant water damage to floors and cabinetry. Tampering with water lines can lead to bursts or more severe leaks if not done correctly.
You suspect a leak from the water inlet valve
This valve is connected to the main water supply. Incorrect handling can cause a major flood. It requires specialized tools and knowledge to replace safely.
The leak is significant and causing damage
Large amounts of water can quickly damage flooring, subflooring, and surrounding cabinets. Prompt professional attention is needed to stop the leak and assess damage.
You've tried basic checks and the leak persists
Internal components like the defrost drain or water valve may be the issue, requiring disassembly and technical expertise to diagnose and repair. Incorrect internal repairs can cause further damage or safety hazards.
Need help diagnosing this?
transparent service-call pricing (applied to repair). Same-day service available.
Typical repair time once diagnosed: 90 minutes
Related issues we fix
This page provides general diagnostic guidance for refrigerator leaking water. Specific causes and repairs vary by appliance brand, model, and condition. For accurate diagnosis, contact a licensed appliance repair technician. Repairs involving refrigerant systems, gas lines, or high-voltage circuits require certified professionals — DIY attempts on these systems may be illegal and dangerous.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.