Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day Jenn-Air repair from Star Appliance.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is proud to offer specialized Jenn-Air appliance repair services right here in Fort Mill, SC. As a trusted local business, we understand the discerning needs of homeowners who choose Jenn-Air for its innovative design and professional performance. Our technicians are highly experienced in diagnosing and resolving issues across the entire Jenn-Air product line, from sophisticated built-in refrigerators to high-performance convection ovens and induction cooktops. We recognize the investment you’ve made in your home’s culinary heart, and we are dedicated to restoring your appliance’s full functionality with precision and efficiency. Our expertise extends to other premium brands as well, including Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring comprehensive support for your luxury kitchen. For instance, many elegant kitchens in Ardrey Acres or McKindry featuring Jenn-Air's sophisticated built-in appliances rely on our swift, expert service. We also proudly service commercial and restaurant kitchen appliances, keeping local businesses running smoothly. When you choose Star Appliance, you benefit from transparent pricing and our customer-focused approach, including a $120 service call fee that is waived entirely when you proceed with a repair. We are committed to providing dependable, professional service that homeowners in Fort Mill can count on for their high-end appliance needs, ensuring minimal disruption to your daily routine.
Updated








Coverage across every common variation of this appliance category.
If you're noticing any of these, it's time for a diagnostic.
The refrigerator compartment or freezer section fails to reach or maintain its set temperature, leading to food spoilage. This can manifest as a complete lack of cooling or inconsistent temperature fluctuations throughout the unit, impacting food preservation.
Your Jenn-Air oven may fail to heat to the desired temperature, heat unevenly, or not heat at all. This often results in undercooked food or extended cooking times, significantly impacting meal preparation and culinary results.
Despite running a full cycle, dishes emerge from your Jenn-Air dishwasher still dirty, spotted, or with food residue. This can indicate issues with water distribution, drainage, or spray arm function, leading to unsatisfactory cleaning.
One or more burners on your Jenn-Air range or cooktop may not ignite, fail to maintain a consistent flame, or cycle on and off unexpectedly. This compromises cooking efficiency and safety, making meal preparation frustrating or impossible.
Your Jenn-Air appliance might produce loud grinding, humming, buzzing, or rattling sounds during operation. These noises can indicate a variety of mechanical issues, from failing motors to loose components, signaling an underlying problem that needs attention.
What we typically find when we diagnose these symptoms.
For refrigerators, a common cause of cooling issues is a malfunctioning thermistor, which incorrectly reads internal temperatures, or a failing compressor that struggles to circulate refrigerant. Both can severely impede the cooling process and require specialized attention to diagnose and repair correctly.
If your Jenn-Air oven isn't heating, a primary suspect is a burnt-out or shorted heating element. This component is crucial for generating and maintaining the high temperatures required for baking and roasting. A professional assessment can confirm if the element needs replacement.
Poor dishwasher performance often stems from clogged filters, blocked spray arms, or a faulty wash pump. These issues prevent water from effectively reaching and cleaning the dishes during the wash cycle. Regular cleaning can prevent some clogs, but internal issues may need expert intervention.
On gas ranges, burner issues frequently point to a weak or broken igniter that cannot light the gas, or a faulty gas valve that isn't delivering fuel consistently. For electric cooktops, a failing infinite switch or element can be the culprit. These components are essential for proper cooking functionality.
Unusual noises often originate from worn-out fan motors (e.g., condenser or evaporator fan in a fridge), circulation pumps in dishwashers, or internal components that have come loose or are rubbing against each other, requiring professional inspection. Addressing these promptly can prevent further damage to the appliance.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning odor or see smoke emanating from your Jenn-Air appliance, immediately disconnect its power and contact a professional technician. This indicates a serious electrical fault that requires urgent attention.
Any substantial or continuous water leak from your Jenn-Air appliance could lead to water damage or electrical hazards. Turn off the water supply to the appliance if applicable and call for service promptly to prevent further issues.
For Jenn-Air gas ranges or ovens, a persistent smell of natural gas is an emergency. Evacuate the area, do not operate any electrical switches, and contact your gas provider and a qualified technician immediately for safety.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure your Jenn-Air appliance is properly plugged into a functional outlet. Verify that the dedicated circuit breaker for the appliance has not tripped in your home's electrical panel. A simple power reset can often resolve minor electronic glitches.
Confirm that your appliance is set to the correct operating mode and temperature. Sometimes, an incorrect setting, a "demo mode," or a child lock feature can mimic a malfunction. Consult your owner's manual for specific operational guidelines.
For refrigerators, pull the unit out and carefully clean any dust or debris from the condenser coils, usually located at the back or underneath. Accumulated dust can impede cooling efficiency, causing the compressor to work harder.
If your Jenn-Air dishwasher or refrigerator's ice maker/water dispenser isn't working, ensure the water supply valve is fully open. Look for any kinks or obstructions in the water supply line that might restrict flow.
Inspect the door gaskets on your refrigerator or oven for any tears, gaps, or signs of wear. A compromised seal can lead to temperature inconsistencies and increased energy consumption, which can be easily identified visually.
For dishwashers, remove and clean the filter at the bottom of the tub. Clogged filters are a common cause of poor washing performance and can be easily addressed by the homeowner, improving water circulation.
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost for Jenn-Air appliance repairs can vary significantly depending on the specific issue and the parts required. Minor component replacements like a thermostat or igniter tend to be on the lower end, while major repairs involving compressors, control boards, or sealed system issues can be more substantial. The final price also considers labor involved and the complexity of accessing the faulty part.
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Jenn-Air OEM parts used on every repair to maintain appliance integrity and warranty status.
Our technicians cover the following ZIP codes in Fort Mill, SC. Don't see yours? Call or book — we may still serve you.
We dispatch Jenn-Air specialists from Fort Mill to Fort Mill — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Star Appliance technicians possess specialized training and extensive experience with Jenn-Air's advanced technology and luxury appliance lines. We understand the specific diagnostics and repair techniques required for everything from their built-in refrigerators to high-performance cooking ranges, ensuring your appliance is serviced correctly and efficiently.
We prioritize prompt and efficient service to minimize disruption to your home life. While exact timing can vary based on current demand, we strive to schedule Jenn-Air repair appointments as quickly as possible. Our goal is to diagnose and resolve your appliance issue without unnecessary delays.
Star Appliance proudly serves Fort Mill, SC, and surrounding communities including Charlotte, Matthews, and Waxhaw. We also extend our services to neighborhoods such as Kimbrell Crossing, The Meadows, Ardrey Acres, Savannah, Whiteville Park, McKindry, Friendfield, Stirling, Fox Ridge, and Millbank. Additionally, we assist residents in nearby cities like Rock Hill, Lancaster, Clover, York, and Chester.
Our diagnostic service call fee is $120. This fee is completely waived if you choose to proceed with our recommended repair for your Jenn-Air appliance. We believe in transparent pricing and ensuring value, so you only pay for the diagnosis if no repair is performed by us.
Yes, Star Appliance stands behind the quality of our Jenn-Air appliance repairs. We provide a warranty on both the parts we install and the labor performed. Specific warranty details will be provided at the time of service, giving you peace of mind with every repair.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.