Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is your trusted local partner for expert commercial kitchen appliance repair right here in Fort Mill, SC. We understand the critical role these high-performance machines play in your daily operations, whether it's a bustling restaurant kitchen, a dynamic catering business, or a demanding home culinary setup. Our dedicated technicians specialize in the intricate systems of luxury brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring your essential equipment receives the precise care it requires. From the discerning kitchens of Kimbrell Crossing to the vibrant homes of The Meadows, we proudly serve establishments and residents across Fort Mill and the wider York County area, which boasts a median household income of $112,630, reflecting the premium quality of life here. We're committed to minimizing downtime and maximizing the longevity of your investment. To provide clear and upfront service, our $120 diagnostic fee is always waived when you choose Star Appliance for your commercial kitchen appliance repair. You can rely on our professional, prompt, and knowledgeable service to get your kitchen back to peak performance efficiently.
Updated
If you're noticing any of these, it's time for a diagnostic.
If your commercial refrigerator isn't maintaining its set temperature, you might notice food spoiling prematurely or drinks not being adequately chilled. This often indicates an issue with the cooling system, which can range from a minor thermostat problem to a more complex compressor failure, requiring immediate attention to preserve contents.
An oven that fails to reach the desired temperature or heats unevenly can severely impact your cooking results. You might observe food taking much longer to cook, or certain sections remaining undercooked. This issue typically points to a faulty heating element, igniter, or temperature sensor within the appliance.
After a cycle, if your commercial dishwasher consistently leaves food particles, streaks, or a cloudy film on dishes, it's a clear sign of poor cleaning performance. This can be due to clogged spray arms, a malfunctioning wash pump, or issues with the water inlet, affecting hygiene and presentation.
When a gas or induction cooktop burner fails to ignite or heat up, it disrupts your cooking workflow. For gas models, this might manifest as a clicking but no flame, or no clicking at all. For induction, you might see an error code or no heat transfer, suggesting issues with the igniter, spark module, or internal electronics.
What we typically find when we diagnose these symptoms.
For ovens or cooktops, a malfunctioning heating element is a frequent culprit when the appliance fails to reach or maintain the desired temperature. Over time, these elements can degrade or burn out due to consistent high heat cycling, leading to uneven cooking or a complete lack of heat. Our technicians can diagnose and replace this component efficiently.
In commercial dishwashers, issues like incomplete cleaning or standing water often stem from clogs in the drain line or filters. Food debris, grease, and hard water deposits can accumulate, impeding proper drainage and water circulation. Regular maintenance can mitigate this, but once a significant clog forms, professional intervention is usually needed.
When a commercial refrigerator or freezer fails to cool effectively, the problem might lie within the sealed refrigeration system. This could involve a faulty compressor, which is the heart of the cooling cycle, or a leak in the refrigerant lines. Diagnosing these issues requires specialized tools and expertise to ensure proper repair and recharging.
Many modern luxury commercial kitchen appliances rely on sophisticated electronic control boards to manage their various functions. A power surge, moisture exposure, or simple wear and tear can cause these boards to fail, leading to erratic behavior, error codes, or a complete shutdown. Replacing a control board requires precise installation and programming.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a distinct burning smell or see smoke emanating from any commercial kitchen appliance, immediately shut off the power and call for professional service. This could indicate an electrical short, overheating component, or wiring issue that poses a significant fire hazard.
For gas-powered ovens, ranges, or cooktops, a persistent smell of natural gas or propane requires immediate action. Turn off the appliance and any nearby gas valves, ventilate the area, and evacuate if necessary, then contact a qualified technician or your gas utility provider without delay.
Any substantial water leakage from a dishwasher, refrigerator, or other plumbed appliance should be addressed promptly. A continuous or growing puddle could lead to extensive water damage to your flooring or cabinetry, as well as potential electrical hazards.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Before calling for service, ensure your commercial appliance is properly plugged into a functional outlet. Verify that the circuit breaker hasn't tripped; sometimes a heavy load can cause it to switch off. A simple power cycle can often resolve minor electronic glitches without needing a technician.
For dishwashers, ice makers, or refrigerators with water dispensers, check that the water supply valve is fully open. Ensure there are no kinks or visible damage to the water inlet hose. A restricted or absent water flow can prevent these appliances from operating correctly.
Many commercial refrigerators and dishwashers have easily accessible filters or condenser coils that can become clogged with dust or debris. A build-up can restrict airflow or water flow, impacting performance. Safely clean these components following your appliance's user manual instructions.
For appliances with moving parts, like oven cooling fans or dishwasher spray arms, visually check for any obstructions. Stray food particles, utensils, or packaging can impede movement and cause unusual noises or poor performance. Always ensure the appliance is turned off before checking.
For refrigerators and ovens, a compromised door seal can lead to energy inefficiency and poor temperature regulation. Inspect the rubber gasket around the door for cracks, tears, or debris that might prevent a tight seal. A loose seal allows air to escape or enter, making the appliance work harder.
Sometimes, an appliance may appear faulty due to incorrect settings. Double-check that the temperature, cycle, or timer settings are appropriate for your desired operation. A forgotten child lock or Sabbath mode on an oven can also prevent it from functioning as expected.
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of commercial kitchen appliance repair can vary significantly based on the specific brand, the complexity of the issue, and the cost of replacement parts. Simpler repairs like sensor or igniter replacements tend to be at the lower end, while more involved issues such as compressor or control board replacements for premium brands can incur higher costs. We provide a detailed estimate after diagnosis.
Fort Mill residents and businesses count on Star Appliance for fast, reliable commercial kitchen appliance repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Fort Mill area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Fort Mill, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Fort Mill.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








We prioritize prompt service to minimize disruption to your operations. Our goal is to schedule a technician visit as quickly as possible, often within 1-2 business days, depending on our current availability. We serve Fort Mill, Charlotte, Matthews, and Waxhaw to get your high-end commercial kitchen appliances back in working order efficiently.
Star Appliance specializes in the repair of leading luxury commercial kitchen appliance brands. Our expert technicians are highly trained to service Sub-Zero, Wolf, Thermador, Viking, and Miele. We focus on these premium brands to ensure a high level of expertise and access to appropriate parts for your valuable equipment.
Our technicians possess extensive experience and specialized training in repairing complex, high-end commercial kitchen appliances. They are familiar with the specific diagnostics and repair techniques required for luxury brands like Sub-Zero and Wolf, ensuring a professional and effective service for your valuable equipment. You can trust our team's expertise.
Star Appliance has a transparent diagnostic fee policy. We charge a $120 service call fee to thoroughly assess your commercial kitchen appliance's issue. However, this entire $120 diagnostic fee is completely waived if you proceed with the recommended repair service performed by our technicians. This ensures you only pay for the repair itself.
Star Appliance proudly serves all of Fort Mill, including neighborhoods like Ardrey Acres, Savannah, Whiteville Park, McKindry, Friendfield, Stirling, Fox Ridge, and Millbank. Additionally, our service extends to nearby cities such as Rock Hill, Lancaster, and Clover, ensuring comprehensive coverage for premium commercial kitchen appliance repairs in the region.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.