Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
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No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is proud to offer expert refrigerator repair services right here in Fort Mill, SC. We understand how essential a fully functional refrigerator is to your daily life, especially in busy households throughout communities like Kimbrell Crossing and The Meadows. When your high-end appliance, whether it's a Sub-Zero, Wolf, Thermador, Viking, or Miele, starts giving you trouble, you need prompt, reliable assistance. Our skilled technicians are equipped with the specialized knowledge and tools necessary to diagnose and repair even the most complex refrigerator issues, ensuring your food stays fresh and your kitchen runs smoothly. We cater to the discerning residents of Fort Mill, a community known for its comfortable living and a median household income around $112,630, reflecting a standard of quality we aim to match in our service. We believe in transparent and straightforward service; that's why our $120 diagnostic service call fee is completely waived if you proceed with a repair. This policy ensures you receive a clear assessment without hidden costs, allowing you to make informed decisions about your appliance's future. From minor glitches to major malfunctions, Star Appliance is your trusted local partner for maintaining the longevity and performance of your premium refrigeration units across Fort Mill and surrounding areas. We are committed to providing efficient and respectful service, minimizing disruption to your home and ensuring your complete satisfaction with every repair.
Updated
If you're noticing any of these, it's time for a diagnostic.
If your refrigerator isn't keeping food cold enough, or you notice items spoiling faster than usual, it's a clear sign of an underlying issue. This often indicates a problem with the cooling system's ability to maintain the set temperature, affecting food safety and freshness.
Banging, buzzing, clicking, or rattling sounds coming from your refrigerator are not normal. These noises can signal problems with the compressor, condenser fan, evaporator fan, or even the icemaker, and should be investigated to prevent further damage.
Puddles of water inside or outside your refrigerator can be a frustrating and potentially damaging symptom. Leaks are often caused by a clogged defrost drain, a cracked water line, or an issue with the icemaker, and can lead to floor damage or mold growth if ignored.
While some frost in the freezer is normal, a significant or rapid build-up of ice on the walls or food items suggests a problem. This can be due to a faulty defrost system, a leaky door seal allowing warm air in, or issues with the freezer's temperature regulation.
What we typically find when we diagnose these symptoms.
Many cooling issues and excessive frost are linked to a malfunctioning defrost system. Components like the defrost heater, thermostat, or timer can fail, preventing the evaporator coils from properly defrosting, which then hinders efficient cooling.
The condenser coils dissipate heat from the refrigerator, but when they become covered in dust and debris, their efficiency drops. This forces the compressor to work harder, leading to poor cooling performance, increased energy consumption, and potential premature compressor failure.
The compressor is the heart of your refrigerator's cooling system, circulating refrigerant. If it's failing or has completely stopped working, the refrigerator won't be able to cool. Symptoms like a humming sound without cooling or no sound at all often point to compressor problems.
Worn, torn, or improperly sealed door gaskets allow warm, moist air to enter the refrigerator or freezer compartment. This not only causes excessive frost and poor cooling but also makes the appliance run constantly, increasing energy bills and wear on components.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning smell, see smoke, or notice sparks coming from your refrigerator, immediately unplug the unit if it's safe to do so and call for professional service. These are critical signs of an electrical fault that can pose a fire hazard.
While minor drips might be a clogged drain, a large or continuous flow of water from your refrigerator indicates a serious issue. This could lead to significant water damage to your flooring or cabinetry, requiring urgent professional attention to prevent further costly damage.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure your refrigerator is securely plugged into a working outlet. Test the outlet with another small appliance to confirm it has power. Also, check your home's circuit breaker box to see if the dedicated circuit for the refrigerator has tripped.
Confirm that the refrigerator's thermostat is set to the correct temperature, typically between 35-38°F (1.7-3.3°C) for the fresh food compartment and 0°F (-18°C) for the freezer. Accidentally changing this setting is a common reason for temperature issues.
Examine the rubber gaskets around the refrigerator and freezer doors for any tears, cracks, or gaps. A simple test is to close the door on a dollar bill; if you can pull it out easily, the seal might be compromised and allowing warm air inside.
Safely pull your refrigerator away from the wall and visually inspect the condenser coils, usually located at the back or underneath. If they are dusty, unplug the unit and carefully clean them with a vacuum cleaner brush attachment to improve cooling efficiency.
Make sure there's adequate space around the top, sides, and back of your refrigerator for air circulation. Obstructions can trap heat, causing the appliance to work harder and cool less efficiently. Refer to your owner's manual for recommended clearances.
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of refrigerator repair can vary significantly based on the specific part that needs replacement and the complexity of the labor involved. While minor fixes like a new defrost thermostat or a drain line clearing might be at the lower end, issues involving the compressor, main control board, or sealed system components will naturally incur higher costs due to parts and specialized expertise. We always provide a transparent estimate after diagnosis, ensuring you understand the necessary repairs and associated expenses.
Fort Mill residents and businesses count on Star Appliance for fast, reliable appliance repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Fort Mill area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Fort Mill, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Fort Mill.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








We strive to provide prompt service to our Fort Mill customers. Depending on our current schedule and technician availability, we can often arrange a service visit within 24-48 hours. We prioritize getting your essential appliance back in working order as quickly as possible.
Star Appliance specializes in premium brands, including Sub-Zero, Wolf, Thermador, Viking, and Miele. Our technicians are highly trained and experienced in servicing these specific high-end refrigerators, ensuring expert care for your sophisticated appliance.
Our technicians are highly skilled professionals with extensive experience in repairing premium refrigerators. Star Appliance ensures our team is continuously trained on the latest technologies and repair techniques for the specific brands we service, providing reliable and knowledgeable assistance.
We charge a $120 service call fee for diagnostics. However, this entire $120 diagnostic fee is waived if you choose to proceed with the recommended repair. This ensures transparent pricing and value for our Fort Mill customers.
Star Appliance proudly serves all neighborhoods within Fort Mill, including Kimbrell Crossing, The Meadows, Ardrey Acres, Savannah, Whiteville Park, McKindry, Friendfield, Stirling, Fox Ridge, and Millbank. We also extend our services to nearby cities like Charlotte, Matthews, and Waxhaw.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
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Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.