Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Viking Appliance Repair in Rock Hill, SC
Same-day Viking repair from Star Appliance Repair — licensed and insured.
12+
Years
6
Month Warranty
2
States Covered

12+
Years Exp.
24/7/365
Emergency
Viking service-call pricing
FREE with repair — the service call goes toward your repair, $0 extra.
Viking qualifies for our Luxury rate.
Other tiers
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
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Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Service call is FREE when you proceed with the repair.
What customers say
- 6 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 10 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 10 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance Repair is your trusted local expert for Viking appliance service in Rock Hill, SC. Since 2014, our experienced technicians have been dedicated to providing reliable repairs for a wide range of home and commercial kitchen appliances. We understand the importance of having your high-performance Viking appliances functioning optimally, whether in your family home in Seven Oaks or your professional restaurant kitchen. Our team is committed to transparent service, meaning you'll receive a clear explanation of any necessary repairs and their associated costs upfront, with no hidden fees. We are proud to service the Fort Mill, Charlotte, Rock Hill, Matthews, and Waxhaw areas, bringing professional, friendly service directly to your doorstep. While we service Viking appliances, our expertise extends to other premium brands like Cove, Smeg, Marvel, and Speed Queen, ensuring comprehensive care for your entire appliance suite. We are licensed and ready to tackle any challenge your Viking refrigerator, range, or dishwasher may present, ensuring longevity and peak performance. Let us handle the complexities so you can enjoy the quality and performance Viking appliances are known for.
Updated
Our trucks & technicians
Common Viking appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling properly
A Viking refrigerator or freezer that isn't maintaining the set temperature can be alarming. This may manifest as food spoiling quickly or ice cream not staying frozen. It's crucial to address this promptly to prevent further food loss and potential damage to the appliance.
Range burner not igniting
When a gas or electric Viking range burner fails to ignite, it disrupts meal preparation significantly. You might hear a clicking sound without a flame, or the burner may remain completely unresponsive. This issue requires professional attention to ensure safe operation.
Dishwasher not draining
A Viking dishwasher that leaves standing water after a cycle is frustrating. This symptom can lead to odors and unsanitary conditions. It often indicates a blockage or a problem with the drain pump or hose, preventing proper water evacuation.
Ice maker not producing ice
If your Viking refrigerator's ice maker has stopped producing ice, or is producing very little, it can be a common inconvenience. The unit may run, but no ice appears in the bin. This could be due to a frozen water line or a malfunctioning component.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell
If you detect a persistent burning smell emanating from your appliance, immediately unplug it if safe to do so. This could indicate an electrical issue or overheating component that poses a fire risk and requires urgent professional inspection.
Significant water leakage
A substantial water leak from your appliance, especially if it's spreading rapidly, should be addressed by a professional. Shut off the water supply to the appliance if possible and contact us immediately to prevent water damage to your floors and cabinetry.
Gas odor from gas appliances
If you own a gas Viking appliance and detect a strong gas odor, evacuate the area immediately. Do not operate any electrical switches or appliances. Open windows for ventilation and call our emergency line or your gas utility provider from a safe location.
Specialty Viking Service in Rock Hill
Viking Appliances We Repair in Rock Hill
Common Viking Issues We Fix in Rock Hill
Viking Repair Pricing in Rock Hill
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Genuine Viking OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Rock Hill
Our technicians cover the following ZIP codes in Rock Hill, SC. Don't see yours? Call or book — we may still serve you.
Viking repair appointments to Rock Hill
We dispatch Viking specialists from Fort Mill to Rock Hill — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you repair Viking?
Yes, we absolutely service and repair Viking appliances. Our technicians have extensive experience with this high-end brand and are equipped to handle a wide array of issues they may encounter. We are familiar with the specific needs of Viking units.
How fast can you come?
We offer same-day service for urgent repair needs in Rock Hill and surrounding areas. If you require immediate assistance, please call us, and we'll do our best to schedule a technician as quickly as possible, often within hours of your call.
What areas do you serve?
We proudly serve Rock Hill, including neighborhoods like West Rock Hill and North Rock Hill. Our service area also extends to nearby communities such as Fort Mill, Lancaster, Clover, and York, ensuring widespread access to our expert appliance repair services.
How does pricing work?
We believe in transparent pricing. A diagnostic fee is applied to assess the issue. Once the problem is identified, we provide you with a clear quote for the repair, which is then applied to the total cost of the service if you proceed with the repair.
Do you offer a warranty?
Yes, we stand behind our work with a comprehensive warranty on all completed repairs. This provides peace of mind, ensuring that the service you receive is of the highest quality and lasts. Please ask our representative for specific details.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Viking or its parent manufacturer.Viking and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.







