GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Viking Appliance Repair in Charlotte, SC
Same-day Viking repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is proud to offer expert Viking appliance repair services right here in Charlotte, North Carolina. We understand that Viking appliances are an investment in your home, known for their powerful performance and sophisticated design, and when they require attention, you need a reliable team. Our skilled technicians specialize in diagnosing and resolving issues across the full range of Viking refrigerators, ovens, ranges, dishwashers, and more, ensuring your premium appliances are restored to optimal working condition. We are deeply familiar with the nuances of high-end appliances, extending our expertise to other luxury brands such as Sub-Zero, Wolf, Thermador, and Miele. Whether you reside in a beautiful home in Myers Park or a bustling household in Cotswold, you can count on Star Appliance for professional and friendly service. We believe in transparent service: our diagnostic fee is a straightforward $120 service call, which is fully waived if you proceed with our recommended repair. This commitment ensures you receive clear information and fair pricing as we work to extend the life and efficiency of your valuable Viking appliances, making your daily routines smoother and more enjoyable. We pride ourselves on being a trusted local partner for appliance care throughout the Charlotte metropolitan area.
Updated
Our trucks & technicians
Common Viking appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Oven Not Heating Evenly
Your Viking oven might be failing to reach or maintain the set temperature, leading to undercooked or overcooked food. This often indicates an issue with a heating element or temperature sensor, impacting consistent baking and roasting results across various dishes.
Refrigerator Not Cooling
If your Viking refrigerator isn't keeping food cold, you might notice items spoiling quickly or excessive frost in certain compartments. This critical problem can stem from issues with the compressor, evaporator fan, or a sealed system leak, compromising food safety and preservation.
Range Burner Not Igniting
When a burner on your Viking range fails to light, you might hear a clicking sound without a flame, or no sound at all. This issue often points to a faulty igniter, a clogged burner port, or problems with the control module, disrupting your cooking process.
Dishwasher Not Draining
Finding standing water at the bottom of your Viking dishwasher after a cycle indicates a drainage problem. This can be caused by a clogged drain filter, a faulty drain pump, or an obstruction in the drain hose, preventing dishes from getting properly cleaned and rinsed.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty Heating Element
For ovens, a common cause for uneven heating is a failing bake or broil element. Over time, these elements can burn out or become less efficient, leading to inconsistent temperatures and longer cooking times within the oven cavity.
Defective Temperature Sensor
The temperature sensor or thermostat in an oven or refrigerator provides crucial readings to the control board. If this sensor is faulty, the appliance may receive incorrect temperature data, leading to inefficient cooling or heating cycles and operational errors.
Clogged Condenser Coils
In refrigerators, dust and debris accumulating on the condenser coils severely restrict heat dissipation. This forces the compressor to work harder, leading to reduced cooling efficiency and potentially overheating, which can shorten the lifespan of the unit.
Worn Igniter or Spark Module
Gas range burners rely on an igniter to create a spark. If the igniter is cracked, dirty, or the spark module itself is failing, the burner will struggle to light or won't light at all, preventing the flame from establishing.
Blocked Drain Line or Pump
For dishwashers that won't drain, a primary culprit is an obstruction in the drain hose or a malfunctioning drain pump. Food particles, grease, or small foreign objects can clog these components, preventing water from exiting the appliance.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Smell of Gas
If you detect a distinct odor of natural gas around your Viking range or oven, immediately turn off the gas supply, evacuate the premises, and contact your gas company and a professional technician.
Electrical Smoke or Sparks
Any visible smoke, sparks, or a burning electrical smell coming from your appliance is a serious concern. Immediately unplug the unit or shut off power at the circuit breaker and call for professional service.
Significant Water Leak
A major or continuous water leak from your Viking dishwasher or refrigerator can cause significant damage to your home. Turn off the water supply to the appliance immediately and contact a technician.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure the appliance is securely plugged into a functioning outlet. Test the outlet with another small appliance to confirm it has power. For gas appliances, verify the gas shut-off valve is fully open.
- 2
Inspect Circuit Breaker
Locate your home's electrical panel and check if the breaker corresponding to your Viking appliance has tripped. If it's in the 'off' position, carefully flip it completely off, then firmly back on.
- 3
Clean Condenser Coils
For refrigerators, carefully pull the appliance away from the wall (if freestanding) and vacuum visible dust and debris from the condenser coils, usually located at the back or underneath. Ensure the appliance is unplugged first.
- 4
Verify Water Supply
If your ice maker or dishwasher isn't working, check that the water supply valve to the appliance is fully open. Also, inspect the water line for any visible kinks or damage that could restrict flow.
- 5
Examine Door Seals
For refrigerators and ovens, check the door gaskets for any tears, cracks, or signs of wear. A compromised seal can lead to temperature inconsistencies and increased energy consumption, affecting appliance performance.
- 6
Clear Dishwasher Filter
If your dishwasher isn't draining, carefully remove and clean the dishwasher's filter, often located at the bottom of the tub. Refer to your owner's manual for specific instructions on how to access and clean it safely.
- 7
Reset the Appliance
Sometimes, a simple power cycle can resolve minor electronic glitches. Unplug the appliance or turn off its dedicated circuit breaker for 5-10 minutes, then restore power. Observe if the issue persists after the reset.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
Repair costs for Viking appliances vary based on the specific part needed and the complexity of the labor involved. Simple fixes like replacing an igniter or a temperature sensor typically fall on the lower end, while major component replacements such as a compressor or a control board for a built-in unit will incur higher costs. Our diagnostic fee provides a clear assessment of the issue and a transparent quote for the repair.
Specialty Viking Service in Charlotte
Premium Specialty
Viking Appliances We Repair in Charlotte
Viking Refrigerator RepairViking Freezer RepairViking Dryer RepairViking Oven RepairViking Range RepairViking Stove RepairViking Cooktop RepairViking Ice Maker RepairViking Wine Cooler RepairViking Commercial Kitchen Appliance RepairViking Commercial Refrigerator RepairViking Commercial Freezer RepairViking Commercial Oven RepairViking Appliance Repair
Common Viking Issues We Fix in Charlotte
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Viking Repair Pricing in Charlotte
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Viking OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Charlotte
Our technicians cover the following ZIP codes in Charlotte, SC. Don't see yours? Call or book — we may still serve you.
282072821128226282702827728278
Viking repair appointments to Charlotte
We dispatch Viking specialists from Fort Mill to Charlotte — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you specialize in Viking appliance repair?
Yes, Star Appliance specializes in repairing Viking appliances. Our technicians are highly experienced with the full range of Viking products, including refrigerators, ovens, ranges, and dishwashers, ensuring expert care for your high-performance kitchen.
How quickly can I get my Viking appliance repaired?
We understand the urgency of appliance repairs. Our goal is to schedule your service promptly and complete repairs efficiently. We strive to provide timely service appointments to get your Viking appliance back in working order as soon as possible, minimizing disruption to your home.
What areas do you serve for Viking appliance repair?
Star Appliance proudly serves Charlotte, including neighborhoods like Myers Park, Pharr Acres, and Cotswold. We also extend our services to nearby cities such as Fort Mill, Matthews, Waxhaw, Concord, Gastonia, Mooresville, and Monroe, covering a broad region.
What is your diagnostic fee for Viking appliance repair?
Our diagnostic service call for Viking appliances is $120. This fee is completely waived if you choose to proceed with our recommended repair. We believe in transparent pricing and ensuring you have all the information before committing to a repair.
Do you offer a warranty on your Viking appliance repairs?
Yes, we stand behind our work. All Viking appliance repairs performed by Star Appliance come with a comprehensive warranty on both parts and labor. We want you to feel confident in the quality and durability of our service long after the repair is complete.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.