GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Freezer Repair in Rock Hill, SC
Same-day service from Star Appliance Repair — licensed and insured, all major brands.
12+
Years
6
Month Warranty
2
States Covered
Licensed & Insured6-Month WarrantySince 2014
12+
Years Exp.
24/7/365
Emergency
Service-call pricing
FREE with repair — every tier goes toward your repair, $0 extra.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Service call is FREE when you proceed with the repair.
What customers say
4.8· 34 Google reviews
- 6 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 10 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 10 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your freezer in Rock Hill stops keeping its cool, Star Appliance Repair is here to help restore its function and safeguard your groceries. Serving the Rock Hill community and surrounding areas, including neighborhoods like Seven Oaks, we understand the importance of a reliable freezer. Since 2014, our experienced technicians have provided professional appliance repair services, addressing issues from minor glitches to more significant malfunctions. We pride ourselves on offering transparent pricing, ensuring you know the cost before any work begins, with the service call fee always applied towards your completed repair. Our team is equipped to handle repairs for a variety of brands, including specialized service for Cove, Smeg, Marvel, Speed Queen, and Capital freezers. Beyond residential needs, we also provide service for commercial and restaurant kitchen appliances. As the 4th-most populous city in the Charlotte metropolitan area, Rock Hill deserves prompt and dependable service, and that's exactly what we aim to deliver. Whether you're in North Rock Hill or West Rock Hill, our commitment to quality workmanship and customer satisfaction remains the same. Don't let a malfunctioning freezer disrupt your household; trust Star Appliance Repair for efficient and effective solutions to get your unit running optimally again.
Licensed #LICENSED(SC)
Updated
Common Freezer Repair in Rock Hill symptoms
If you're noticing any of these, it's time for a diagnostic.
Freezer not cooling
The most common symptom is a freezer that is not cold enough or not cooling at all. You might notice food starting to thaw or feel that the interior temperature is warmer than usual.
Freezer is too cold
In some cases, a freezer may cool excessively, leading to frozen items becoming too hard or experiencing freezer burn. This can sometimes be as problematic as a freezer that isn't cold enough.
Excessive frost buildup
An unusual accumulation of frost inside the freezer compartments can indicate a problem with the defrost system or door seals. This can reduce efficiency and storage space.
Strange noises
Your freezer might start making unusual sounds, such as buzzing, humming, clicking, or rattling. These noises can point to issues with the compressor, fan motor, or other internal components.
Freezer won't turn on
If your freezer shows no signs of power, such as no lights and no sound, it could be an electrical issue or a problem with the internal components.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a burning smell, especially an electrical one, unplug the freezer immediately and call for professional service. This could indicate a serious electrical issue.
Significant water leakage
While minor condensation is normal, significant water pooling around or under the freezer could signal a major leak in the refrigerant system or internal plumbing.
Freezer Repair in Rock Hill
Rock Hill residents and businesses count on Star Appliance Repair for fast, reliable freezer repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Rock Hill area including surrounding neighborhoods and zip codes.
Common Freezer Repair Issues We Fix in Rock Hill
Not freezing or freezing unevenly
Frost or ice buildup on walls
Loud humming or buzzing
Defrost cycle not running
Temperature display incorrect
Door seal letting warm air in
Pricing in Rock Hill
$120 service call
- FREE if you proceed with the repair
- Written estimate before any work begins.
ZIP Codes We Serve in Rock Hill
Our technicians cover the following ZIP codes in Rock Hill, SC. Don't see yours? Call or book — we may still serve you.
2973029732
Visit Star Appliance Repair or schedule a service call to Rock Hill
We're based in Fort Mill and serve customers across Rock Hill.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Our trucks & technicians
Brands We Service in Rock Hill
Marvel
GE Profile
Insignia
GE Monogram
Dometic
Norcold
Furrion
Coleman-Mach
Advent
Everchill
RecPro
Truma
Atwood
True
Danby
Midea
Hisense
Avanti
Magic Chef
Galanz
Black+Decker
Vissani
Criterion
Arctic King
Element
RCA
Emerson
Igloo
Levella
Roper
Frequently Asked Questions
How quickly can you repair my freezer?
We offer same-day service and emergency 24/7 availability for urgent freezer repairs. Our goal is to address your needs as quickly as possible to minimize food loss and inconvenience.
What freezer repair brands do you service?
We service a variety of brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. If you have a different brand, please call us to see if we can assist.
Are your technicians licensed and experienced?
Yes, Star Appliance Repair is a licensed company. Our team consists of experienced technicians trained to handle a wide range of freezer repair issues professionally and efficiently.
How does your pricing work for freezer repair?
We offer transparent pricing. You will receive a clear quote before we begin any repair work. The diagnostic fee is applied towards the cost of the repair.
Which Rock Hill neighborhoods does Star Appliance Repair serve?
We proudly serve all of Rock Hill, including West Rock Hill and North Rock Hill. We also extend our services to nearby cities like Fort Mill and Waxhaw.
Explore more
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCRock HillMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.