GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Kenmore Appliance Repair Specialists in Fort Mill, SC
Same-day Kenmore repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
As a trusted local partner in appliance repair, Star Appliance is proud to offer specialized repair services for Kenmore appliances to residents across Charlotte, Fort Mill, Matthews, and Waxhaw. For years, Kenmore has been a staple in American homes, known for its wide range of reliable kitchen and laundry solutions, and our skilled technicians are thoroughly experienced in diagnosing and resolving issues across their diverse product line, from refrigerators and ovens to washers and dryers. We understand the importance of having your household appliances functioning smoothly, and our commitment is to provide prompt, efficient, and lasting repairs that restore convenience to your daily routine. While our primary focus is residential needs, we also handle repairs for commercial and restaurant kitchen appliances, bringing the same level of expertise to professional settings. At Star Appliance, we pride ourselves on a transparent and customer-focused approach, ensuring you receive clear communication and quality workmanship on every service call. We also service a selection of luxury brands including Sub-Zero, Wolf, Thermador, Viking, and Miele, bringing a broad spectrum of expertise to your home. When you choose Star Appliance, you can rest assured that your Kenmore unit is in capable hands, and our transparent pricing includes a $120 service call that is conveniently waived with any completed repair, making your path to a fully functional appliance as straightforward as possible.
Updated
Our trucks & technicians
Common Kenmore appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Appliance Not Powering On
If your Kenmore appliance completely fails to turn on, showing no signs of life, it indicates a fundamental power delivery issue. This could range from problems with the home's electrical system to an internal component preventing the unit from drawing power. This symptom renders the appliance entirely unusable.
Loud or Unusual Noises
An appliance producing unexpected grinding, squealing, rattling, or banging sounds often signals mechanical trouble. These noises typically point to worn-out motors, faulty bearings, loose parts, or obstructions within the unit. Ignoring these sounds can lead to more significant damage over time.
Ineffective Operation
When an appliance isn't performing its primary function adequately, such as a refrigerator not cooling, a dryer not drying clothes, or a dishwasher leaving dishes dirty, it indicates a core operational problem. This can be due to issues with heating elements, compressors, pumps, or control systems. Performance degradation impacts daily convenience.
Leaking Water
Any visible water leaking from a washing machine, dishwasher, or refrigerator is a serious concern. Leaks can damage floors, cabinets, and create slip hazards. Common causes include damaged hoses, faulty seals, clogged drains, or internal component malfunctions that redirect water improperly.
Foul or Burning Odors
A persistent or sudden foul smell, especially a burning odor, coming from an appliance is a critical warning sign. Burning smells often indicate electrical issues like short circuits or overheating components. Other foul odors could point to mold, mildew, or blocked drainage systems that require immediate attention.
Likely causes
What we typically find when we diagnose these symptoms.
Power Supply Interruption
Many appliance issues stem from a simple lack of power. This can be due to a tripped circuit breaker, a faulty outlet, or a loose power cord connection. An intermittent power supply can cause an appliance to behave erratically or fail to start completely.
Component Malfunction
Internal components like motors, control boards, heating elements, or sensors can fail over time due to wear and tear or manufacturing defects. A specific component failure will often lead to distinct symptoms, such as a washer not spinning or an oven not heating. Identifying the exact faulty part is key to a successful repair.
Obstructed Vents or Filters
For appliances like dryers, refrigerators, and dishwashers, clogged vents, lint filters, or food traps can severely impact performance. Blockages restrict airflow or drainage, leading to overheating, inefficient operation, or water accumulation. Regular cleaning can often prevent these issues.
Worn Mechanical Parts
Appliances with moving parts, such as washers, dryers, and dishwashers, often experience issues due to worn belts, bearings, or pumps. These parts can degrade from continuous use, leading to loud noises, poor performance, or complete operational failure. Replacement of these components restores smooth function.
Sensor or Thermostat Failure
Modern appliances rely heavily on sensors and thermostats to regulate temperature and cycle operations. If these components fail, an appliance may not heat or cool correctly, or it might run too long or too short. This can lead to food spoilage, improperly washed clothes, or inefficient energy use.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell or Smoke
If you detect a burning smell or see smoke coming from your Kenmore appliance, immediately unplug it if safe to do so, or turn off the power at the circuit breaker. This indicates a potential electrical fire hazard that requires urgent professional attention.
Significant Water Leak
If your appliance is leaking a significant amount of water that is pooling rapidly, turn off its water supply if applicable and unplug it. Large leaks can cause serious property damage and create electrical shock risks, necessitating prompt repair.
Gas Odor (for Gas Appliances)
For Kenmore gas ranges or dryers, if you smell natural gas, do not attempt to operate the appliance. Immediately turn off the gas supply, open windows for ventilation, evacuate the area, and contact your gas company and a qualified technician from a safe location.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure the appliance is fully plugged into a working electrical outlet. Verify that the circuit breaker associated with the appliance hasn't tripped in your home's electrical panel. You can also test the outlet with another small appliance to confirm it's receiving power.
- 2
Inspect Water Connections
For washers, dishwashers, and refrigerators with ice makers, confirm that the water supply valves are fully open. Check the hoses for any visible kinks or blockages that might restrict water flow. Make sure external filters are clear and not clogged.
- 3
Examine Door Seals
Visually inspect the rubber gasket around the door of your refrigerator, freezer, or dishwasher for any tears, gaps, or debris. A damaged or dirty seal can prevent a proper closure, leading to leaks or inefficient operation. Clean the seal and check for snug fit.
- 4
Clear Vents and Filters
For dryers, thoroughly clean the lint trap before each use and check the exhaust vent for any blockages. For refrigerators, ensure the condenser coils (usually at the back or bottom) are free of dust and debris. These simple steps can improve efficiency and prevent overheating.
- 5
Review Appliance Settings
Sometimes, an appliance might seem faulty when it's just on an incorrect setting. Double-check that the cycle, temperature, or timer settings are appropriate for your desired operation. Consult your owner's manual if you're unsure about specific programming.
- 6
Listen for Unusual Sounds
While the appliance is running, listen carefully for any abnormal grinding, rattling, or squealing noises. While you shouldn't open the appliance, external sounds can sometimes indicate loose parts or obstructions that might be visible and easily removed, like items caught in a washing machine tub.
- 7
Reset the Appliance
Many modern appliances can benefit from a simple reset. Unplug the appliance from its power source for about 5-10 minutes, then plug it back in. This can sometimes clear minor electronic glitches and restore normal function without requiring a service call.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of Kenmore appliance repair can vary significantly based on the specific issue and the parts required. Minor repairs like replacing a fuse, belt, or thermostat typically fall on the lower end, while more complex jobs involving control board replacements or compressor issues will be at the higher end. Our technicians will provide a detailed estimate after diagnosis.
Kenmore Appliance Types We Repair
Kenmore Refrigerator RepairKenmore Freezer RepairKenmore Dryer RepairKenmore Oven RepairKenmore Range RepairKenmore Stove RepairKenmore Cooktop RepairKenmore Ice Maker RepairKenmore Wine Cooler RepairKenmore Commercial Kitchen Appliance RepairKenmore Commercial Refrigerator RepairKenmore Commercial Freezer RepairKenmore Commercial Oven RepairKenmore Appliance Repair
Common Kenmore Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
$120 service call (waived with repair). We provide a written estimate before starting any repair. We use genuine Kenmore OEM parts wherever possible to ensure compatibility and longevity.
Star Appliance — Kenmore repair specialists
Based in Fort Mill. Kenmore parts in stock. Same-day dispatch when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Does Star Appliance specifically repair Kenmore brand appliances?
Absolutely. Our technicians at Star Appliance possess extensive experience and expertise in diagnosing and repairing a wide array of Kenmore appliances. We are well-versed in the common issues and intricacies across their product lines, ensuring a precise and effective repair every time.
How quickly can Star Appliance schedule a repair for my Kenmore appliance?
We understand that appliance breakdowns are inconvenient, so we strive to schedule service as promptly as possible. When you contact us, we'll work with you to find a convenient appointment time, often offering same-day or next-day service depending on technician availability in your area.
Which areas does Star Appliance serve for Kenmore appliance repairs?
Star Appliance proudly offers Kenmore appliance repair services throughout Fort Mill, SC, and surrounding communities. Our service area includes Charlotte, Matthews, and Waxhaw. We are dedicated to bringing reliable repair solutions to homes and businesses across these locations.
What is Star Appliance's policy regarding diagnostic fees?
Our diagnostic fee is $120, which covers the cost of a skilled technician visiting your home to thoroughly assess the issue with your Kenmore appliance. This service call fee is fully waived if you proceed with the recommended repair through Star Appliance, providing clear value.
Does Star Appliance offer a warranty on Kenmore appliance repairs?
Yes, we stand behind the quality of our work. All repairs performed by Star Appliance come with a comprehensive warranty on both parts and labor. This provides you with peace of mind, knowing that your Kenmore appliance repair is covered should any issues arise post-service.
Explore more
Other brands we service
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.