GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Jenn-Air Appliance Repair in Charlotte, SC
Same-day Jenn-Air repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is your trusted partner for Jenn-Air appliance repair in Charlotte. Homeowners in neighborhoods like Myers Park and Eastover often rely on Jenn-Air's sophisticated performance and luxurious design, and when issues arise, our skilled technicians are ready. We specialize in high-end brands, including Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring comprehensive expertise for your luxury kitchen. Our team brings extensive experience with Jenn-Air's advanced technology, from smart ovens and professional-style cooktops to integrated refrigeration and high-capacity dishwashers, diagnosing and resolving problems efficiently. We also skillfully service commercial and restaurant kitchen appliances, keeping local businesses running smoothly. We understand the importance of a fully functional kitchen, which is why we offer prompt and reliable service across Charlotte and surrounding areas. Our straightforward diagnostic fee of $120 is always waived with any approved repair, providing transparent and fair pricing. Whether it's a minor adjustment or a complex component replacement, Star Appliance is committed to restoring your Jenn-Air appliance to its peak performance, ensuring your daily routines are uninterrupted. We pride ourselves on delivering quality workmanship and exceptional customer service to our valued clients in the greater Charlotte metropolitan area.
Updated
Our trucks & technicians
Types we service
Coverage across every common variation of this appliance category.
- Jenn-Air Downdraft Ranges
- Jenn-Air Built-In Refrigerators
- Jenn-Air Luxury Dishwashers
- Jenn-Air Smart Wall Ovens
- Jenn-Air Induction Cooktops
- Jenn-Air Commercial-Style Ranges
- Jenn-Air Column Refrigerators
- Jenn-Air Undercounter Refrigeration
- Jenn-Air Warming Drawers
Common Jenn-Air appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Oven Not Heating or Uneven Baking
If your Jenn-Air oven fails to reach the set temperature, heats unevenly, or takes an unusually long time to preheat, it could indicate a problem with the heating elements, temperature sensor, or the control board. This often results in undercooked or burnt food despite following recipes accurately.
Refrigerator Not Cooling Properly
When your Jenn-Air refrigerator isn't maintaining its set temperature, leading to food spoilage, it's a clear sign of an issue. This could stem from a malfunctioning compressor, evaporator fan motor, condenser coils, or a faulty thermistor not accurately reading internal temperatures.
Dishwasher Not Cleaning Dishes
A Jenn-Air dishwasher leaving food residue, streaks, or not dissolving detergent effectively signals a problem. Common culprits include clogged spray arms, a faulty wash pump, a blocked filter, or issues with the water inlet valve preventing adequate water fill during cycles.
Range Burner Not Igniting
If one or more burners on your Jenn-Air gas range fail to ignite, or the igniter clicks continuously without lighting the burner, there's a problem with the ignition system. This could be due to clogged burner ports, a faulty igniter, or issues with the spark module.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty Control Board
Modern Jenn-Air appliances rely heavily on electronic control boards to manage their various functions. A malfunctioning control board can lead to a wide range of issues, from incorrect temperature readings to complete operational failure. Power surges or age can cause these complex components to fail, requiring professional diagnostics and replacement.
Defective Heating Element
For ovens, ranges, or dishwashers, a common issue is a faulty heating element. If your Jenn-Air oven isn't reaching desired temperatures or your dishwasher isn't drying dishes effectively, a burned-out or compromised heating element is often the culprit. Our technicians can test the element's continuity and replace it if necessary to restore proper function.
Clogged Drain or Filter
In Jenn-Air dishwashers, issues like poor cleaning, standing water, or leaks often stem from a clogged drain pump filter or blockages in the drain hose. Food debris, grease, or foreign objects can accumulate over time, impeding water flow and preventing proper drainage. Regular cleaning can prevent some issues, but deep clogs often need professional clearing.
Malfunctioning Compressor
If your Jenn-Air refrigerator or freezer isn't cooling properly, a failing compressor can be the underlying problem. The compressor is the heart of the refrigeration system, responsible for circulating refrigerant. When it struggles or fails, the appliance won't maintain the correct temperature, leading to spoiled food and requiring immediate attention.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell or Smoke
If you detect a burning odor, see smoke, or notice sparks coming from your Jenn-Air appliance, immediately turn it off and unplug it if safely possible. This could indicate an electrical short or overheating component, posing a fire hazard.
Significant Water Leakage
Any substantial water leaking from your Jenn-Air dishwasher, refrigerator, or other appliance should be addressed promptly. Turn off the water supply to the appliance and unplug it to prevent potential water damage to your home and electrical hazards.
Gas Odor Near Appliance
If you smell natural gas near your Jenn-Air gas range or oven, turn off the appliance and immediately evacuate the area. Do not operate any electrical switches or create any sparks. Call your gas provider and a professional technician from a safe location.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check Power Supply
Ensure your Jenn-Air appliance is properly plugged into a functional outlet. Verify that the power cord is not loose or damaged. Sometimes, a simple disconnect and reconnect can reset the appliance and resolve minor electronic glitches, especially after a power flicker.
- 2
Inspect Circuit Breaker
Locate your home's electrical service panel and check the circuit breaker corresponding to your Jenn-Air appliance. A tripped breaker will be in the 'off' or middle position. Flip it firmly to the 'off' position, then back to 'on' to reset the circuit and restore power.
- 3
Review User Manual for Error Codes
Many Jenn-Air appliances display error codes when a problem occurs. Consult your appliance's user manual to understand what these codes signify. This can provide valuable insight into the nature of the issue and sometimes suggest basic troubleshooting steps you can perform.
- 4
Clean Filters and Vents
For dishwashers, check and clean the food filter at the bottom of the tub. For refrigerators, ensure condenser coils (often at the back or bottom) are free of dust and debris, and that air vents inside the refrigerator are not blocked. Dirty components can restrict airflow and reduce efficiency.
- 5
Verify Door Seal Integrity
For Jenn-Air refrigerators and ovens, inspect the door gaskets for any tears, cracks, or signs of wear. A compromised door seal can lead to temperature inconsistencies, increased energy consumption, or leaks. Ensure the door closes completely without obstruction.
- 6
Check Water Supply
If your Jenn-Air dishwasher or refrigerator's ice maker/water dispenser isn't working, ensure the water supply valve behind the appliance is fully open. Also, check for any kinks or blockages in the water supply line, as restricted flow can prevent proper operation.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of Jenn-Air appliance repair can vary significantly based on the specific issue and the parts required. Simple fixes like a sensor replacement or a minor wiring repair will fall on the lower end, while more complex repairs involving main control boards, heating elements, or compressor issues can be substantially higher. Our diagnostic fee is waived with any approved repair, providing transparent pricing.
Specialty Jenn-Air Service in Charlotte
Premium Specialty
Jenn-Air Appliances We Repair in Charlotte
Jenn-Air Refrigerator RepairJenn-Air Freezer RepairJenn-Air Dryer RepairJenn-Air Oven RepairJenn-Air Range RepairJenn-Air Stove RepairJenn-Air Cooktop RepairJenn-Air Ice Maker RepairJenn-Air Wine Cooler RepairJenn-Air Commercial Kitchen Appliance RepairJenn-Air Commercial Refrigerator RepairJenn-Air Commercial Freezer RepairJenn-Air Commercial Oven RepairJenn-Air Appliance Repair
Common Jenn-Air Issues We Fix in Charlotte
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Jenn-Air Repair Pricing in Charlotte
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Jenn-Air OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Charlotte
Our technicians cover the following ZIP codes in Charlotte, SC. Don't see yours? Call or book — we may still serve you.
282072821128226282702827728278
Jenn-Air repair appointments to Charlotte
We dispatch Jenn-Air specialists from Fort Mill to Charlotte — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Does Star Appliance specialize in Jenn-Air appliance repair?
Yes, Star Appliance has extensive experience and specialized knowledge in repairing Jenn-Air appliances. Our technicians are well-versed in the intricate designs and advanced technologies of Jenn-Air's full product line, including their ovens, ranges, refrigerators, dishwashers, and more. You can trust us to accurately diagnose and efficiently resolve issues.
How quickly can Star Appliance schedule a repair for my Jenn-Air appliance?
We understand that a malfunctioning appliance can disrupt your daily routine, so we strive to offer prompt service appointments. We work to schedule your Jenn-Air repair as quickly as possible, often within a day or two, depending on technician availability and your specific location in the Charlotte area. Contact us for the earliest available booking.
Which areas does Star Appliance serve for Jenn-Air repairs?
Star Appliance proudly serves Charlotte, including neighborhoods like Myers Park, Pharr Acres, Briarcliff, Cotswold, Eastover, Colonial Heights, Crescent Heights, Mason Oaks, Lionsgate, and Cherry. We also extend our services to nearby cities such as Matthews, Concord, Gastonia, Mooresville, and Monroe, as well as Fort Mill and Waxhaw. Our technicians are regularly dispatched throughout these communities.
What is Star Appliance's diagnostic fee for Jenn-Air appliances?
Our diagnostic fee is $120. This fee covers the technician's time to thoroughly assess your Jenn-Air appliance and pinpoint the exact issue. If you decide to proceed with the recommended repair, we waive this diagnostic fee entirely, ensuring you only pay for the repair itself. This provides clear and upfront pricing.
Do you offer a warranty on Jenn-Air appliance repairs?
Yes, Star Appliance stands behind the quality of our work. We offer a comprehensive warranty on both parts and labor for all Jenn-Air appliance repairs we complete. Specific warranty details will be provided at the time of service, giving you peace of mind that your repair is covered.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.