Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
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No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your dryer stops working efficiently, it can quickly disrupt your household routine. At Star Appliance, we understand the inconvenience a malfunctioning dryer causes, especially in a busy city like Charlotte, North Carolina, which is home to over 870,000 residents. We specialize in expert dryer repair services across Charlotte, from the historic charm of Myers Park to the growing communities around Cotswold. Our team of skilled technicians is committed to providing reliable and timely solutions to get your laundry appliances back in top working order. We service premium brands including Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring your high-end appliance receives the specialized care it deserves. For every service call, we offer a straightforward diagnostic fee of $120, which is fully waived when you proceed with the repair. This policy reflects our commitment to transparent and fair pricing, aiming to make appliance repair as stress-free as possible for our neighbors in Charlotte and the surrounding areas. Trust Star Appliance to deliver professional, courteous service and lasting repairs for your dryer, helping you maintain a smooth and efficient home.
Updated
If you're noticing any of these, it's time for a diagnostic.
If your clothes are coming out cold and damp, the dryer is likely not generating heat. This can make drying cycles excessively long or render the appliance ineffective. It's a common issue that often points to a specific component failure.
When the dryer turns on but the drum doesn't spin, clothes remain stationary and will not dry. You might hear the motor running, but without drum rotation, the drying process cannot occur. This usually indicates a mechanical issue with the drive system.
Unusual sounds such as squealing, grinding, or thumping emanating from your dryer are clear indicators of a problem. These noises often suggest wear and tear on internal components, like drum rollers, bearings, or the drive motor.
If your dryer completes a full cycle but clothes are still noticeably damp, it signifies a decrease in drying efficiency. This could be due to a lack of sufficient heat, poor airflow, or issues with the dryer's moisture sensing system.
When your dryer fails to power on at all, it can be a frustrating experience. This symptom can stem from various electrical issues, ranging from a tripped breaker to a faulty door switch or a problem with the main control board.
What we typically find when we diagnose these symptoms.
One of the most common reasons a dryer isn't producing heat is a problem with the heating element. Over time, these elements can burn out or become damaged, preventing the dryer from generating the hot air needed to dry clothes. Our technicians can diagnose and replace a faulty element quickly.
A dryer vent that is partially or fully clogged with lint restricts airflow, causing the dryer to overheat and potentially shut off prematurely. This reduces drying efficiency and can be a fire hazard. Regular cleaning of your dryer vent is crucial for optimal performance and safety.
The drive belt is responsible for rotating the dryer drum. If the belt becomes worn, stretched, or breaks entirely, the drum will stop spinning, even if the motor is running. This prevents clothes from tumbling and drying effectively, often requiring a replacement belt.
A thermal fuse is a safety device designed to cut off power to the dryer if it overheats, often due to a clogged vent or faulty heating element. Once a thermal fuse blows, it must be replaced to restore dryer operation. This indicates an underlying issue that also needs addressing.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning smell, see smoke, or notice sparks coming from your dryer, immediately turn off the appliance and unplug it. This is a serious fire hazard and requires immediate professional inspection.
For gas dryers, a distinct smell of natural gas or propane indicates a potential gas leak. Turn off the dryer, open windows for ventilation, and contact a professional immediately. Do not operate any electrical switches.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure the dryer is properly plugged into a functional electrical outlet. For electric dryers, check your home's circuit breaker panel to see if a breaker has tripped, and reset it if necessary. Gas dryers also require an electrical connection for their controls and igniter.
A clogged lint filter significantly reduces airflow and drying efficiency. Always clean the lint filter before each load. A dirty filter can make your dryer run longer, use more energy, and potentially lead to overheating.
Visually inspect the dryer vent hose connecting your dryer to the wall. Ensure it's not kinked, crushed, or obviously obstructed. A restricted vent can severely impact drying performance and cause the dryer to run hot.
For your dryer to start and operate, the door must be securely latched. Check that nothing is obstructing the door from closing completely and that the latch engages firmly. Many dryers have a safety switch that prevents operation if the door is open.
Overloading your dryer can prevent clothes from tumbling freely and receiving adequate heat distribution, leading to damp clothes even after a full cycle. Try drying a smaller load to see if the issue persists.
Pay attention to any unusual noises like grinding, squealing, or thumping during operation. These sounds can indicate problems with rollers, idler pulleys, or the drive belt, which may require professional attention.
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of dryer repair can vary significantly based on the specific part needing replacement and the complexity of the repair. Minor fixes like a thermal fuse or igniter might be at the lower end, while replacing a drive motor or control board could be higher. Our technicians provide an accurate quote after diagnosis.
Charlotte residents and businesses count on Star Appliance for fast, reliable dryer repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Charlotte area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Charlotte, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Charlotte.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








We strive to provide prompt service for our customers throughout Charlotte, Fort Mill, Matthews, and Waxhaw. Our scheduling team works diligently to arrange appointments as quickly as possible, often within a day or two, to minimize the disruption caused by a broken dryer. Contact us to check our current availability.
Star Appliance specializes in repairing high-end dryer brands known for their quality and performance. Our technicians are experienced with Sub-Zero, Wolf, Thermador, Viking, and Miele appliances. You can trust us to handle your premium dryer with the expertise it requires.
Yes, our technicians at Star Appliance are highly experienced and continuously trained in the complexities of modern dryer systems, especially for the luxury brands we service. While specific licensing can vary by state and local regulations for appliance repair, we ensure our team is qualified and equipped with the necessary skills to perform safe and effective repairs.
We have a transparent diagnostic fee policy. There is a $120 service call fee to diagnose your dryer's issue. However, this entire fee is waived if you choose to proceed with the repair recommended by our technician. This way, you only pay for the repair itself.
Star Appliance proudly serves a wide range of communities, including Charlotte and its neighborhoods like Myers Park, Cotswold, and Eastover. We also extend our services to nearby cities such as Fort Mill, Matthews, and Waxhaw. If you're in the Charlotte metropolitan area, chances are we can assist you.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
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Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.