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Stove Burner Not Working?

Why isn't my stove burner working? Common causes, what you can check, and when to call technicians.

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6-Month Warranty

24/7/365

Emergency

Service-call pricing

All tiers applied to the cost of the repair when work is done.

Standard
Most appliances + brands
$99
Luxury
High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.)
$125
Commercial
Walk-in coolers, commercial laundry, restaurant equipment
$175

Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.

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Common causes of stove burner not working

Clogged Burner Ports

minorCan DIY check

Food debris or grease can build up and block the small holes (ports) where the gas or electricity comes out, preventing the burner from igniting or heating properly.

Faulty Igniter (Electric or Gas)

importantPro recommended

The igniter is responsible for creating the spark (gas) or providing the heat (electric) to light the burner. If it's dirty, damaged, or not receiving power, the burner won't light.

Damaged Burner Assembly

importantPro recommended

The burner itself, whether it's an electric coil or a gas burner head, can become damaged, warped, or corroded, leading to poor connection or inability to heat/ignite.

Electrical Supply Issue

criticalPro recommended

For electric burners, a tripped breaker, loose wiring, or a faulty power supply connection can prevent the burner from receiving power.

Gas Supply Issue (Gas Stoves)

criticalPro recommended

A problem with the gas valve, regulator, or the main gas supply to the appliance can prevent gas from reaching the burner.

Faulty Infinite Switch or Control Knob

importantPro recommended

The infinite switch (for electric) or the control knob mechanism (for gas) regulates the heat level and ignition. If these components fail, the burner may not function at all.

Quick checks you can run safely

  1. 1

    Check Other Burners

    Test all other burners on the stove. If only one burner is affected, the issue is likely isolated to that specific burner or its immediate components. If multiple burners are out, it could be a larger supply issue.

  2. 2

    Inspect Burner Ports (Gas Stoves)

    Look closely at the small holes around the burner head. Use a straightened paperclip or a small needle to gently clear any visible debris or food particles. Ensure the burner cap is seated correctly.

    Safety: Ensure the burner is completely cool before attempting to clean.
  3. 3

    Check Electric Burner Connections

    For electric coil burners, ensure the coil is fully seated in its socket. Sometimes, a slightly dislodged coil can prevent heating.

    Safety: Ensure the burner and socket are completely cool and the appliance is unplugged before checking connections.
  4. 4

    Verify Power Supply (Electric Stoves)

    Check your home's circuit breaker panel to see if the breaker for the stove has tripped. If it has, reset it. If it trips again immediately, do not attempt to reset it further.

    Safety: Be cautious when working near the electrical panel. If unsure, consult a qualified electrician.
  5. 5

    Check Gas Shut-off Valve (Gas Stoves)

    Locate the gas shut-off valve behind the stove and ensure it is in the 'on' position (usually parallel to the gas pipe).

    Safety: Do not attempt to adjust or repair the gas valve itself.

When to call a pro right away

  • Burner emits no heat or spark, and other burners work fine.

    This often indicates a problem with the burner's igniter, heating element, or control switch, requiring professional diagnosis and repair.

  • Multiple burners are not working, or the entire stove is unresponsive.

    This suggests a potential issue with the main electrical supply, gas supply, or a major internal component, which can be dangerous to investigate without proper training.

  • You smell gas.

    A gas leak is a serious safety hazard. Immediately turn off the gas supply valve if you can safely do so, ventilate the area, and leave the premises. Do not operate any electrical switches or appliances. Call for professional service from a qualified technician or the gas company immediately.

  • The burner glows red but produces no heat (electric) or sparks but doesn't ignite (gas).

    These symptoms point to internal component failure (like a faulty infinite switch or gas valve) that requires expert diagnosis and repair to ensure safety and proper function.

Saw a red flag above? Don't wait.

Same-day service. transparent service-call pricing (applied to repair) — applied to your repair.

Call now: +18038390408Book diagnostic
Typical repair time once diagnosed: 75 minutes

Error code on your display?

Look up your brand's error codes for stove burner not working — we cover the most common codes for each brand we service.

This page provides general diagnostic guidance for stove burner not working. Specific causes and repairs vary by appliance brand, model, and condition. For accurate diagnosis, contact a licensed appliance repair technician. Repairs involving refrigerant systems, gas lines, or high-voltage circuits require certified professionals — DIY attempts on these systems may be illegal and dangerous.

How our repair process works

Five steps from your first call to the warranty receipt. No surprises.

  1. 1

    Inspection

    Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.

  2. 2

    Diagnostics

    Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.

  3. 3

    Fix decision

    Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.

  4. 4

    Operational test

    After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.

  5. 5

    Warranty + consultation

    Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.

What our customers say

Excellent4.8Verified Google Reviews
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Sherri D'Alessandro

Sherri D'Alessandro

5 months ago
Google

Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!

Kevin Dvorscak

Kevin Dvorscak

9 months ago
Google

Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!

Bonnie Hall

Bonnie Hall

9 months ago
Google

Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!

Alfred Mapp

Alfred Mapp

a year ago
Google

I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…

Gidget Rao

Gidget Rao

6 years ago
Google

Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…

Hours of Operation(all times EDT)

Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.

Appliance Down? Instant SMS & Email Confirmation.

Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.

Request Service(803) 839-0408
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