24/7/365 Emergency

Smeg Error Codes

Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.

6-Month Warranty

24/7/365

Emergency

Service-call pricing

All tiers applied to the cost of the repair when work is done.

Standard
Most appliances + brands
$99
Luxury
High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.)
$125
Commercial
Walk-in coolers, commercial laundry, restaurant equipment
$175

Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.

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Below are 30 common Smeg error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).

Critical (12)

— food spoiling, safety, or appliance unusable
CodeWhat it means
E01Refrigerator compartment temperature too high
Models: 50's Retro, Linear
Fix: Technician will check for obstructions to airflow, refrigerant leaks, or compressor issues.
E02Freezer compartment temperature too low (freezing)
Models: 50's Retro, Linear
Fix: Technician will check temperature settings and defrost system operation.
E04Main control board failure
Models: 50's Retro, Linear, Portofino
Fix: Technician will diagnose and replace the main control board if faulty.
E08Oven temperature sensor error
Models: Portofino, Linear
Fix: Technician will test the oven's temperature sensor and replace if it is inaccurate.
E09Oven heating element failure
Models: Portofino, Linear
Fix: Technician will test oven heating elements for continuity and replace if burned out.
F01Refrigerator compartment temperature sensor fault
Models: 50's Retro, Linear
Fix: Technician will test temperature sensor resistance and replace if faulty.
F02Freezer compartment temperature sensor fault
Models: 50's Retro, Linear
Fix: Technician will test temperature sensor resistance and replace if faulty.
F04Main control board communication error
Models: 50's Retro, Linear, Portofino
Fix: Technician will check wiring harness connections and may replace the main control board.
F09Main control board error
Models: 50's Retro, Linear, Portofino
Fix: Technician will diagnose control board issues and replace if determined to be faulty.
F16Oven temperature sensor fault
Models: Portofino, Linear
Fix: Technician will test the oven's temperature sensor and replace if it is not reading correctly.
F17Oven heating element fault
Models: Portofino, Linear
Fix: Technician will test oven heating elements for continuity and replace if burned out.
F20Main control board communication error (Oven)
Models: Portofino, Linear
Fix: Technician will check wiring and potentially replace the main control board.

Important (14)— needs service within days

CodeWhat it means
E03Defrost system failure
Models: 50's Retro, Linear
Fix: Technician will inspect defrost heater, thermostat, and timer/control board.
E05Circulation fan motor failure
Models: 50's Retro, Linear
Fix: Technician will check fan motor for obstructions or electrical failure and replace if needed.
E06Water inlet valve malfunction
Models: 50's Retro, Linear
Fix: Technician will test water supply and inlet valve operation, replacing if necessary.
E10Oven door lock system fault
Models: Portofino, Linear
Fix: Technician will inspect the oven's door lock mechanism and motor for proper operation.
F03Defrost sensor fault
Models: 50's Retro, Linear
Fix: Technician will inspect defrost sensor and wiring, replacing if necessary.
F05Fan motor failure or obstruction
Models: 50's Retro, Linear
Fix: Technician will inspect fan motor for obstructions or electrical failure and replace if needed.
F06Defrost heater circuit fault
Models: 50's Retro, Linear
Fix: Technician will test defrost heater and associated wiring, replacing components as needed.
F07Water inlet valve fault
Models: 50's Retro, Linear
Fix: Technician will check water supply and test the water inlet valve for proper operation, replacing if necessary.
F11Drain pump motor fault (Dishwasher)
Models: 50's Retro, Linear
Fix: Technician will check drain pump for obstructions or electrical failure and replace if needed.
F12Water level sensor fault (Dishwasher)
Models: 50's Retro, Linear
Fix: Technician will inspect the water level sensor and its connections for proper function.
F13Heating element fault (Dishwasher)
Models: 50's Retro, Linear
Fix: Technician will test the heating element and its circuit, replacing if faulty.
F14Circulation pump motor fault (Dishwasher)
Models: 50's Retro, Linear
Fix: Technician will check the circulation pump for obstructions or electrical issues and replace if necessary.
F15Inlet valve not opening (Dishwasher)
Models: 50's Retro, Linear
Fix: Technician will verify water supply and test the inlet valve, replacing if it fails to open.
F18Oven door lock mechanism fault
Models: Portofino, Linear
Fix: Technician will inspect the oven's door lock assembly and its motor for proper function.

Minor (4)— quality of life issue, can wait

CodeWhat it means
E07Door switch error
Models: 50's Retro, Linear
Fix: Technician will inspect the door switch and its wiring for damage or malfunction.
F08Door switch or sensor fault
Models: 50's Retro, Linear
Fix: Technician will inspect door switch/sensor and its wiring for damage or malfunction.
F10Ice maker temperature sensor fault
Models: 50's Retro, Linear
Fix: Technician will test the ice maker's temperature sensor and replace if it fails.
F19Oven cooling fan fault
Models: Portofino, Linear
Fix: Technician will check the oven's cooling fan for obstructions or motor failure.

Code matches a symptom? Read the diagnostic guide

Smeg codes often correspond to a broader appliance issue. Match your code to a symptom below:

Don't see your Smeg code?

Call us — we've seen most Smeg codes in the field. transparent service-call pricing (applied to repair).

Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Smeg or its parent manufacturer. Codes shown reflect common scenarios across the Smeg product line; specific behavior may vary by model year and configuration.

How our repair process works

Five steps from your first call to the warranty receipt. No surprises.

  1. 1

    Inspection

    Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.

  2. 2

    Diagnostics

    Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.

  3. 3

    Fix decision

    Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.

  4. 4

    Operational test

    After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.

  5. 5

    Warranty + consultation

    Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.

What our customers say

Excellent4.8Verified Google Reviews
View all on Google
Sherri D'Alessandro

Sherri D'Alessandro

5 months ago
Google

Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!

Kevin Dvorscak

Kevin Dvorscak

9 months ago
Google

Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!

Bonnie Hall

Bonnie Hall

9 months ago
Google

Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!

Alfred Mapp

Alfred Mapp

a year ago
Google

I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…

Gidget Rao

Gidget Rao

6 years ago
Google

Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…

Hours of Operation(all times EDT)

Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
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Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.

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