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24/7/365 Emergency
Induction Cooktop Not Working?
Why isn't my induction cooktop working? Common causes, what you can check, and when to call technicians.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Service-call pricing
All tiers applied to the cost of the repair when work is done.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
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Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
Common causes of induction cooktop not working
Power Supply Issue
criticalPro recommendedThe cooktop may not be receiving power due to a tripped circuit breaker, a loose connection at the outlet, or a problem with the home's electrical panel.
Control Lock Engaged
minorCan DIY checkMany cooktops have a control lock feature to prevent accidental activation. If this is on, the cooktop will not respond to touch.
Faulty Cooktop Electronics
importantPro recommendedInternal electronic components, such as the main control board or user interface board, may have failed, preventing the cooktop from operating.
Overheating Protection Activated
importantPro recommendedThe cooktop has safety features that shut it down if it detects overheating. This can happen if ventilation is blocked or if there's an internal issue.
Improper Cookware
minorCan DIY checkInduction cooktops require specific magnetic cookware. Using non-compatible pots or pans will prevent the cooktop from heating.
Quick checks you can run safely
- 1
Check Circuit Breaker
Locate your home's electrical panel and check if the breaker for the cooktop has tripped. If it has, reset it by flipping it fully off and then back on.
Safety: Be cautious when working near the electrical panel. If you are uncomfortable, skip this step. - 2
Verify Control Lock
Consult your cooktop's manual to find the control lock function and how to disable it. It's often a combination of button presses or a long press on a specific button.
- 3
Test Cookware Compatibility
Ensure you are using cookware designed for induction. Place a magnet on the bottom of the pot or pan; if it sticks firmly, it's likely compatible.
- 4
Check for Error Codes
Look at the cooktop's display for any error codes or flashing lights. Refer to your owner's manual to understand what these codes mean.
- 5
Ensure Proper Ventilation
Make sure the vents around and under the cooktop are not blocked by debris, food particles, or anything else that could restrict airflow.
Safety: Ensure the cooktop is completely cool before cleaning vents.
When to call a pro right away
Circuit breaker trips repeatedly
Repeatedly tripping breakers indicates a persistent electrical fault that could be dangerous and requires professional diagnosis to prevent damage or fire hazards.
Cooktop shows no power after resetting breaker
If the breaker is on and there's still no power, there might be an issue with the wiring, the outlet, or the cooktop's internal power supply, which needs expert attention.
Burning smell or smoke from the cooktop
Any burning smell or visible smoke is a serious safety concern that could indicate an electrical short or component failure, posing a fire risk. Stop using the appliance immediately.
Cooktop is unresponsive after trying all diagnostic steps
If basic checks don't resolve the issue, it likely points to a more complex internal failure requiring specialized tools and knowledge for safe and effective repair.
Saw a red flag above? Don't wait.
Same-day service. transparent service-call pricing (applied to repair) — applied to your repair.
Typical repair time once diagnosed: 90 minutes
Related issues we fix
Error code on your display?
Look up your brand's error codes for induction cooktop not working — we cover the most common codes for each brand we service.
This page provides general diagnostic guidance for induction cooktop not working. Specific causes and repairs vary by appliance brand, model, and condition. For accurate diagnosis, contact a licensed appliance repair technician. Repairs involving refrigerant systems, gas lines, or high-voltage circuits require certified professionals — DIY attempts on these systems may be illegal and dangerous.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.