24/7/365 Emergency

GE Monogram Error Codes

Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.

6-Month Warranty

24/7/365

Emergency

Service-call pricing

All tiers applied to the cost of the repair when work is done.

Standard
Most appliances + brands
$99
Luxury
High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.)
$125
Commercial
Walk-in coolers, commercial laundry, restaurant equipment
$175

Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.

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Below are 30 common GE Monogram error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).

Critical (17)

— food spoiling, safety, or appliance unusable
CodeWhat it means
E:23The refrigerator's water inlet valve is not functioning correctly, preventing water flow.
Models: ZIS, ZIK
Fix: Technician will test the water inlet valve and replace it if it is faulty.
EC 40The refrigerator's main control board has detected a communication error between components.
Models: ZIS, ZIK
Fix: Technician will check wiring harness connections and may need to replace the main control board.
F1EA fault has been detected in the refrigerator's defrost system, likely a failed defrost heater or thermostat.
Models: ZIS, ZIK
Fix: Technician will test the defrost heater and thermostat, replacing components as needed.
F2EThe refrigerator's temperature sensor (thermistor) is not reading correctly.
Models: ZIS, ZIK
Fix: Technician will test the thermistor and replace it if it is out of tolerance.
F4EThe refrigerator's main fan motor has a fault or is not running.
Models: ZIS, ZIK
Fix: Technician will check the fan motor for obstructions or electrical failure and replace if necessary.
F5EThe refrigerator's defrost termination sensor has failed.
Models: ZIS, ZIK
Fix: Technician will test the defrost termination sensor and replace it if it has failed.
F6EThe refrigerator's main control board has a fault.
Models: ZIS, ZIK
Fix: Technician will diagnose the main control board and replace it if it is determined to be faulty.
H11The oven's temperature sensor has failed.
Models: ZET
Fix: Technician will test the oven temperature sensor and replace it if faulty.
H12The oven's heating element has failed.
Models: ZET
Fix: Technician will test the oven heating element and replace it if it is not functioning.
H15The oven's door lock mechanism has failed.
Models: ZET
Fix: Technician will inspect and repair or replace the oven door lock assembly.
H21The oven's main control board has a fault.
Models: ZET
Fix: Technician will diagnose the oven's main control board and replace it if necessary.
P01The range's electronic oven control (EOC) has a fault.
Models: ZGP, ZDP
Fix: Technician will test the electronic oven control and replace it if it is determined to be faulty.
P02The range's main control board has a fault.
Models: ZGP, ZDP
Fix: Technician will diagnose the range's main control board and replace it if necessary.
P04The range's temperature sensor has failed.
Models: ZGP, ZDP
Fix: Technician will test the range's temperature sensor and replace it if it is out of tolerance.
P05The range's heating element has failed.
Models: ZGP, ZDP
Fix: Technician will test the range's heating element and replace it if it is not functioning.
P07The range's gas valve or igniter has a fault.
Models: ZGP, ZDP
Fix: Technician will test the gas valve and igniter system, replacing components as needed.
P08The range's door lock mechanism has failed.
Models: ZGP, ZDP
Fix: Technician will inspect and repair or replace the range door lock assembly.

Important (11)— needs service within days

CodeWhat it means
E00This is a general error code indicating a system malfunction. Specific cause requires further diagnostics.
Models: ZIS, ZIK, ZGP, ZDP, ZET, ZHU
Fix: Technician will perform a full diagnostic cycle to pinpoint the specific component failure.
F3EThe refrigerator's damper control system has a fault, affecting airflow and temperature regulation.
Models: ZIS, ZIK
Fix: Technician will inspect the damper control assembly and associated linkages for proper operation.
F7EThe refrigerator's adaptive defrost control board has a fault.
Models: ZIS, ZIK
Fix: Technician will test the adaptive defrost control board and replace it if necessary.
F9EThe refrigerator's main control board has detected an issue with the user interface or display.
Models: ZIS, ZIK
Fix: Technician will check the user interface board and its connections, potentially replacing the board.
H00General heating system fault. Specific issue requires further diagnostics.
Models: ZET, ZGP, ZDP
Fix: Technician will perform a full diagnostic to identify the heating element or control board issue.
H13The oven's convection fan motor has failed.
Models: ZET
Fix: Technician will inspect the convection fan motor for obstructions or electrical issues and replace if needed.
H14The oven's control board has detected an issue with the self-clean cycle.
Models: ZET
Fix: Technician will check the control board and related components for faults during the self-clean cycle.
P00General power or control board fault. Specific issue requires further diagnostics.
Models: ZGP, ZDP, ZHU
Fix: Technician will perform a full diagnostic to identify the power supply or control board issue.
P03The range's user interface or display board has a fault.
Models: ZGP, ZDP
Fix: Technician will inspect the user interface board and its connections, potentially replacing the board.
P06The range's convection fan motor has failed.
Models: ZGP, ZDP
Fix: Technician will inspect the convection fan motor for obstructions or electrical issues and replace if needed.
P09The range's self-clean cycle has encountered an error.
Models: ZGP, ZDP
Fix: Technician will diagnose control board and related components for faults during the self-clean cycle.

Minor (2)— quality of life issue, can wait

CodeWhat it means
C61The refrigerator's ice maker has a fault, possibly related to water fill or temperature sensing.
Models: ZIS, ZIK
Fix: Technician will inspect the ice maker assembly for obstructions or electrical issues.
F8EThe refrigerator's door switch circuit has a fault.
Models: ZIS, ZIK
Fix: Technician will inspect the door switches and their wiring for any issues.

Code matches a symptom? Read the diagnostic guide

GE Monogram codes often correspond to a broader appliance issue. Match your code to a symptom below:

Don't see your GE Monogram code?

Call us — we've seen most GE Monogram codes in the field. transparent service-call pricing (applied to repair).

Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with GE Monogram or its parent manufacturer. Codes shown reflect common scenarios across the GE Monogram product line; specific behavior may vary by model year and configuration.

How our repair process works

Five steps from your first call to the warranty receipt. No surprises.

  1. 1

    Inspection

    Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.

  2. 2

    Diagnostics

    Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.

  3. 3

    Fix decision

    Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.

  4. 4

    Operational test

    After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.

  5. 5

    Warranty + consultation

    Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.

What our customers say

Excellent4.8Verified Google Reviews
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Sherri D'Alessandro

Sherri D'Alessandro

5 months ago
Google

Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!

Kevin Dvorscak

Kevin Dvorscak

9 months ago
Google

Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!

Bonnie Hall

Bonnie Hall

9 months ago
Google

Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!

Alfred Mapp

Alfred Mapp

a year ago
Google

I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…

Gidget Rao

Gidget Rao

6 years ago
Google

Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…

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Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.

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